Review Insights · App Store
US Citizenship Test 2026 Plus
Creator Factory LLC · 104,351 ratings · ★ 4.8
4.8
★★★★★
104,351 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
5 negative reviews mention this · 23% of all complaints
★★★★★ "App will not open shortly after I paid for the ad free version.. App stuck on the loading screen. Very inconvenient since my test is coming up soon." - BSamodien
2
"free"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Unable to restore purchase. Love the app and it is highly helpful. Unfortunately I purchased the app on my iPad but won’t allow me to have adfree on my iPhone. Which makes it useless when I am not with my iPad." - Finn from adventure time
3
"working"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Its down. Not working" - Duvaa
4
"questions"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Not a great App. The flash cards random selection is really bad. it’s over and over the same questions and many questions are never asked !!" - Jeromet83
5
"update"
3 negative reviews mention this · 14% of all complaints
★★★★★ "App won’t open. Latest update broke the app" - Jawr89
6
"answers"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Weird answers to some questions. The answers provided in the multiple choice section are not always correct because two things can be true in the multiple choice section but it’ll mark it wrong, i would definitely try another app first" - Paul950
7
"show"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Colorado representative is wrong. I am shocked that is not showing right name even i paid for this app. Pls urgently update" - Ezgiiii…11
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unable to restore purchase
Love the app and it is highly helpful. Unfortunately I purchased the app on my iPad but won’t allow me to have adfree on my iPhone. Which makes it useless when I am not with my iPad.
ADS
Ads are too frequent.
App won’t open
Latest update broke the app
Its down
Not working
App stopped working
I bought the ad free and the app just stopped working. I checked for an update and nothing was available. I even reset my phone to see if that would fix it. But nothing. I’ll a little disappointed because I only got to use the app for a month to study for my citizenship.
App is not working
I paid last week and this week App won’t open I deleted and downloaded again and it’s not working.
Problems
The App won’t open
No updates with 128 questions
We paid for the ad-free version but the app is still not updated with the new version of the exam with 128 questions.
Waste time
Too many ads
Weird answers to some questions
The answers provided in the multiple choice section are not always correct because two things can be true in the multiple choice section but it’ll mark it wrong, i would definitely try another app first
Used to be ad free, now too much
When first time, i downloaded it was good, did not take time to show ads, maybe some banner ads around but it did not bother. Now? Too bad.
Hola
I got shot 76 times at the border before i even got close
unrealistic game
unrealistic game
When I take the exam I only get the answers, but not the question
That's why 1 star alone
“Practice tests” don’t show the question
Practice tests have a blank space for the question and only show the answers
Not a great App
The flash cards random selection is really bad. it’s over and over the same questions and many questions are never asked !!
App will not open shortly after I paid for the ad free version.
App stuck on the loading screen. Very inconvenient since my test is coming up soon.
No app support
The app was good, but I changed iPhone and it stopped working on the new device. I paid to remove ads, but no app support.
Us
Good
Colorado representative is wrong
I am shocked that is not showing right name even i paid for this app. Pls urgently update
Not been updated to show current president
Needs to be updated
Cannot click on bottom answer
When I do the practice test sometimes the bottom answer cannot be accessed and there is no scrolling down functionality so I cannot finish the test if the bottom answer is the right answer.
no good
Weightlifting HK
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)