Review Insights · App Store
uScan - PDF Document Scanner
Lopofist Limited · 15,066 ratings · ★ 4.6
4.6
★★★★★
15,066 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 19% of all complaints
★★★★★ "IT’s NOT free.. This APP is not free as some say" - Jmafalda
2
"trial"
6 negative reviews mention this · 19% of all complaints
★★★★★ "What a rip off!. I downloaded this “free” scanner that wanted my cc info for the trial week. After that it was supposed to be 6.99 monthly. I haven’t used it since but figured I would get around to canceling soon and at 6.99 a month it’s no big deal. NO! Th…" - sukdndbjs
3
"money"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Scanner app.. Way to much money for an app that will be used by me once a month. No thanks." - Nicky Shades 1
4
"doesn"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Projection. The image doesn’t present its self in an orderly manner as written" - Noelblue45
5
"scan"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Scanner app.. Way to much money for an app that will be used by me once a month. No thanks." - Nicky Shades 1
6
"week"
4 negative reviews mention this · 13% of all complaints
★★★★★ "What a rip off!. I downloaded this “free” scanner that wanted my cc info for the trial week. After that it was supposed to be 6.99 monthly. I haven’t used it since but figured I would get around to canceling soon and at 6.99 a month it’s no big deal. NO! Th…" - sukdndbjs
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Son Mierdas
Me cobraron $94.15 dólares cuando iba a pagar 59.99 dólares por todo el tiempo y luego me cobraron 19.99 que les pasa no hago dinero así por haci no sean ladrones
son unos ladrones
Un robo una estafa no deja de cobrarme, lo reporte en la tarjeta y me bloquearon el iTunes, reactive el iTunes y vuelve a cobrarme
Deleting Acct
I am upset that I have been unable to delete this Acct. The reoccurring charge is draining my Acct.
Scanner app.
Way to much money for an app that will be used by me once a month. No thanks.
Ames
If you to repeatedly be charged money for a scan app, they’re a five star app for sure.
I don’t wanna cancel it please cancel that account
I don’t want to cancel the account please
Does not work at all what waste
Does nothing as advertised the scan produces gibberish
Not worth the price
At least for me, this app is a waste of money. I would rather use Tiny Scanner compared to this app. You have to do a lot of manual adjustments to get the page almost right, even if you scan under good lighting. Their promotion is a lie. You take a shot, and nothing happens as they show in their promotional video.
non functioning app
app did not function but charge me.
IT’s NOT free.
This APP is not free as some say
App
It doesn’t copy it exactly when you try to edit it. Not worth it. Needs a lot of improvement.
No tiene que
Para todo cobran
Not good
فاشل وليس مجاني
Not user friendly
Not an easy app to work with
What a rip off!
I downloaded this “free” scanner that wanted my cc info for the trial week. After that it was supposed to be 6.99 monthly. I haven’t used it since but figured I would get around to canceling soon and at 6.99 a month it’s no big deal. NO! They have been charging me WEEKLY! This has been a huge money pit I had no idea was going on. Stay away from “free” apps that want your cc and then bill you constantly. I’m so sorry I ever signed up!
Dishonest
You sign up for the free trial and put your information in and then when you start to use the app at proceeds to stop you and tries to get you to spend more money and doesn’t actually let you use the app I’m very dissatisfied
Unauthorized charges
UScan started charging $6.99 per week when I never authorized such charges!
No
No a good app to use
Said it was free
It isn’t. Canceled immediately.
It glitches when trying to send the document
When you’re ready to share it kicks you out of the app. Frustrating!
Scam alert!!!!!
Starts a weekly subscription when you first open the app. Difficult to stop and remove. DO NOT DOWNLOAD OR USE!!!!!!!!!
Demasiado
Esta demasiado caro piensan que uno tiene que pagar todo lo que ponen están locos hay miles d aplicaciones que no cobran y son mejores
Counterintuitive Product
On the surface this product looks pretty neat but it’s application on the iPhone isHorrendous. The touchscreen is too sensitive the men used to navigate forward and backward or not obvious in any way shape or form between multiple page scans. If you’re scanning one page it’s a decent product otherwise it is frustrating to say the least.
Your Twitter ad is misleading
Tell me in the ad that there will be a fee every week. For that alone I deleted without ever using.
الرياض
برنامج فاشل
Joke
Doesn’t work at all. Wants me to pay 60
Dollars after paying for free trial. What a joke
Dollars after paying for free trial. What a joke
Why don’t you have a phone number or link for cancellation, Dubious not good.
Cancel my free trial please, don’t charge my account.
Projection
The image doesn’t present its self in an orderly manner as written
Lower quality
The quality of the scan is lower than other apps.
How to cancel
I am trying to cancel my trial subscription.
$7 a week??
I just downloaded the app and found out after 1 week trial it’s $6.99 a week. That seems way overpriced for a scanning app.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)