Review Insights · App Store
Vagustim: Vagus Activation
VAGUSTIM SAGLIK TEKNOLOJILERI ANONIM SIRKETI · 31 ratings · ★ 3.1
3.1
★★★★★
31 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"device"
6 negative reviews mention this · 50% of all complaints
★★★★★ "App is broken. Can’t even use the device because the app says connection is lost. Useless and waste of money." - Msappisawful
2
"money"
5 negative reviews mention this · 42% of all complaints
★★★★★ "App is broken. Can’t even use the device because the app says connection is lost. Useless and waste of money." - Msappisawful
3
"unit"
4 negative reviews mention this · 33% of all complaints
★★★★★ "Cheap. Product is lost a TENS unit and the app is beyond basic and buggy. Wish I would have saved my money" - DTDB
4
"product"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Product works. App sucks. App sucks. Embarrassing for how much you pay." - Gobulls23
5
"tens"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Cheap. Product is lost a TENS unit and the app is beyond basic and buggy. Wish I would have saved my money" - DTDB
6
"purchased"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Where did the HEV data go?. This app is a hot mess. And now MY HRV data is no where to be found. If you disappeared it, why?And if you hid it somewhere, why??? The HRV measures were the reason I purchased this over a TENS unit in the first place." - therealkcd
7
"minutes"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Sneaky corporate grab. I already paid for an overpriced machined and you’re asking for a subscription on top? I think the f not. Do not buy this machine. Do not get this app. It asks for a pricey subscription to change your settings. Underhanded and greedy. Othe…" - T Lex 24601
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is broken
Can’t even use the device because the app says connection is lost. Useless and waste of money.
Product works. App sucks
App sucks. Embarrassing for how much you pay.
Don't bother
The app is expensive. This experience is complicated and I am returning the unit.
Disappointed
Had the list price read $340.00 plus $9.99/month I would not have purchased the Vagustim.
Does it even work? How can I know. I’ve got one minimum setting with a 15 minute time limit.
I was not sure the device was worth the up front cost to begin with, but, I’m 100% sure it’s not with an extra $120.00/year tacked on.
I’m skeptical as to whether or not an APP is actually required. My TENS 7000 is controlled on the unit itself. Is the APP just a money grab?
Also, for $340.00 (+++++) the ear pieces seem a little cheap. The small size is too big. I think they could have been made to be adjustable and there by more comfortable.
I would like to return it.
Does it even work? How can I know. I’ve got one minimum setting with a 15 minute time limit.
I was not sure the device was worth the up front cost to begin with, but, I’m 100% sure it’s not with an extra $120.00/year tacked on.
I’m skeptical as to whether or not an APP is actually required. My TENS 7000 is controlled on the unit itself. Is the APP just a money grab?
Also, for $340.00 (+++++) the ear pieces seem a little cheap. The small size is too big. I think they could have been made to be adjustable and there by more comfortable.
I would like to return it.
Great Idea, Horrible App
This app is very difficult to use. It is also very disappointing that they want to charge an additional $10/month for the ability to adjust anything. I would expect more from a $300+ device.
Sneaky corporate grab
I already paid for an overpriced machined and you’re asking for a subscription on top? I think the f not. Do not buy this machine. Do not get this app. It asks for a pricey subscription to change your settings. Underhanded and greedy.
Other off topic things that are just bad about this app: even if I had a subscription, I can’t extend my session time past 30 minutes. Also, their steps between severity when you’re getting stimulated are very clunky. I either barely feel it or it hurts.
Their previous app was much better, but they shut that down for a corporate grab. We’re going to look into whether or not we can return our machine because a 15 minute session just ain’t worth it. Sorry not sorry y’all losing money now.
Other off topic things that are just bad about this app: even if I had a subscription, I can’t extend my session time past 30 minutes. Also, their steps between severity when you’re getting stimulated are very clunky. I either barely feel it or it hurts.
Their previous app was much better, but they shut that down for a corporate grab. We’re going to look into whether or not we can return our machine because a 15 minute session just ain’t worth it. Sorry not sorry y’all losing money now.
It's logical to force payment
I'm a medical dr in Mexico using this machine in a clinical setting and it's logical and counter productive to force my staff to reactivate the machine every 15 minutes...I'm really sorry but I'm going to have to look for other options
Forced Subscription Expensive Device
It’s obscene that the new app forces people to pay an expensive monthly subscription to be able to run the stim for more than 15 minutes. The instructions that came with my device said I should be using it for 60 minutes a day. Not only that, but after the 15 minutes, the app forces you to reset your settings for the level of intensity, further creating an inconvenience having to do it four times. The app does exactly what the old one did but charges. The only addition is that it looks prettier and tracks which days you have used it.
I would be more OK with the subscription if the device did not cost me over $400 already. This is not a device that is currently covered by any insurance or medical subsidies in the US. Also, I’ve wasted a lot of money buying batteries for this device because it does not have the simple technology to automatically shut off. I would pay a subscription for whatever incoming AI tech but not to run the device at the recommended time duration.
I would be more OK with the subscription if the device did not cost me over $400 already. This is not a device that is currently covered by any insurance or medical subsidies in the US. Also, I’ve wasted a lot of money buying batteries for this device because it does not have the simple technology to automatically shut off. I would pay a subscription for whatever incoming AI tech but not to run the device at the recommended time duration.
Cheap
Product is lost a TENS unit and the app is beyond basic and buggy. Wish I would have saved my money
Who designed this?
The device inserts keep falling apart and there is not a secure fit.
Where did the HEV data go?
This app is a hot mess. And now MY HRV data is no where to be found. If you disappeared it, why?And if you hid it somewhere, why??? The HRV measures were the reason I purchased this over a TENS unit in the first place.
Idiocy
The device popped out of my ears no less than 12 times while attempting my first usage, so much opinion of the app might be colored by my frustration with the design of the device... But was this made by actual idiots? Why have a device glow blue that's meant to help with sleep? Blue light disrupts melatonin production. We know this. That has been proven with far more statistical certainty than anything else related to vagustim.
Why state multiple times that metal knobs should be in contact with the concha and tragus areas without a simple diagram of ear parts pointing out which areas these are? Why include a video of application where the model leaves a huge dollop of the gel in the wrong place?
I have a pulsetto, the first use of which put me to sleep like a baby. I heard good things about vagustim and thought perhaps I could get more benefits, but wow…the opposite is the case. I only wish I had never purchased this joke of a product.
Why state multiple times that metal knobs should be in contact with the concha and tragus areas without a simple diagram of ear parts pointing out which areas these are? Why include a video of application where the model leaves a huge dollop of the gel in the wrong place?
I have a pulsetto, the first use of which put me to sleep like a baby. I heard good things about vagustim and thought perhaps I could get more benefits, but wow…the opposite is the case. I only wish I had never purchased this joke of a product.
Sentiment summary
45%
Positive (4-5★)
10%
Neutral (3★)
45%
Negative (1-2★)