Review Insights · App Store
VEED Shorts: AI videos
VEED Ltd · 19,214 ratings · ★ 4.8
4.8
★★★★★
19,214 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Worthless. They changed my subscription terms and invalidated my current subscription so I have to pay more and upgrade for something I played already. My subscription isn’t done and I can’t even use what’s left of it." - Ronnie Ace 7890
2
"charged"
3 negative reviews mention this · 23% of all complaints
★★★★★ "This app is money hungry. Honestly guys this app is money hungry. I used the app once and I’ve been busy with work. I got the free trial and found out it wasn’t what i was looking for. I couldn’t get around to canceling so they charged me $64 for the whole year. I a…" - Bradleywormuth
3
"refund"
3 negative reviews mention this · 23% of all complaints
★★★★★ "This app is money hungry. Honestly guys this app is money hungry. I used the app once and I’ve been busy with work. I got the free trial and found out it wasn’t what i was looking for. I couldn’t get around to canceling so they charged me $64 for the whole year. I a…" - Bradleywormuth
4
"service"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Scam. I just paid yearly plan, but now they removed the service which I paid. They don’t want refund either. Scam. Be aware." - FullHouse 1219
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Worthless
They changed my subscription terms and invalidated my current subscription so I have to pay more and upgrade for something I played already.
My subscription isn’t done and I can’t even use what’s left of it.
My subscription isn’t done and I can’t even use what’s left of it.
This app is money hungry
Honestly guys this app is money hungry. I used the app once and I’ve been busy with work. I got the free trial and found out it wasn’t what i was looking for. I couldn’t get around to canceling so they charged me $64 for the whole year. I asked for a refund and it was denied. I asked again for another refund and explained to them what had happened and they denied me again. They must really need that money. I DO NOT HAVE RECOMMEND
Scam
I just paid yearly plan, but now they removed the service which I paid. They don’t want refund either. Scam. Be aware.
Hot garbage
The only AI facet to this app is creating a goofy avatar. If you’re trying to generate anything else not worth it.
Can’t Trim Videos
Unfortunately with this “video editing app” you can’t even trim or snip videos.
Списывает подписку даже если вы отключили списание
никогда не пишу гневные комментарии но списал 20 баксов по приколу это тумач. приложение которые было удалено, подписка отменена, но списало 20 баксов и отменить подписку эпл не дает. если проблему не решите вы черти
App randomly charged me $348?
I loved the Veed app, it’s exactly what I was looking for. Super intuitive and easy to use, and looks great as well. However, I was randomly charged $348 by them. I thought “maybe they charged me for a year”, but my plan was still on the monthly plan, which is supposed to be $6.99 a month. So a year would have been $83.88. Furthermore, there was no credit on my account, and the app showed I was still going to owe $6.99 next month like they hadn’t already just taken over $300. I’m very confused, cancelled my subscription, and will be disputing the charges.
Horrible
Any content you make during the subscription period will be watermarked and downscaled if you cancel. The vendor lock-in is savage.
Greedy & Money Hungry
I’ve used this app for years. I’ve paid for the pro the e fire time. All of a sudden they have added “credits’ to the app and now you have to pay for every small thing you do in the app with these credits. What am I paying for with pro then???? I pay for PRO??? This is for work and now I have had to take a professional hit.
No even 1 video
It cannot do any videos. Every time I try to make it it shows mistakes
Bad customer service
Customer service was incredibly incompetent and unhelpful.
App Sucks and Poor Customer Service
I thought that there would be a 7 day trial as advertised but I was charged immediately. I requested a refund immediately but was denied the refund. Do not fall for their free 7 day trial as it is not true. I will report this app to the App Store!!!
Couldn’t download
Only could download in standard, not HD or 4k and standard had to retry a lot of times, very buggy had my phone acting slow
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)