Review Insights · App Store
VibeShort: AI Comic Dramas
AGILE QUADRANT MEDIA LIMITED · 11,274 ratings · ★ 4.4
4.4
★★★★★
11,274 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
11 negative reviews mention this · 61% of all complaints
★★★★★ "Cancellation issue. I am having a difficult time trying to cancel. It does not show up on my Apple history in subscription to cancel. There is only an email and not a direct support team that I can get ahold of to assist me." - Lolannie255
2
"cancel"
10 negative reviews mention this · 56% of all complaints
★★★★★ "Cancellation issue. I am having a difficult time trying to cancel. It does not show up on my Apple history in subscription to cancel. There is only an email and not a direct support team that I can get ahold of to assist me." - Lolannie255
3
"cancel subscription"
7 negative reviews mention this · 39% of all complaints
★★★★★ "Won’t cancel subscription. Paid for one week. Watched what I wanted. Canceled sub, deleted app. They keep trying to bill me weekly for $10/week. Redownloaded and my previously watched shows were there, so it recognized me. Said no active subscription to cancel. Tried…" - Spunky.writer88
4
"apple"
6 negative reviews mention this · 33% of all complaints
★★★★★ "Cancellation issue. I am having a difficult time trying to cancel. It does not show up on my Apple history in subscription to cancel. There is only an email and not a direct support team that I can get ahold of to assist me." - Lolannie255
5
"through"
5 negative reviews mention this · 28% of all complaints
★★★★★ "Good stories, deceptive subscription. The stories are well thought out and interesting, however, do not attempt to subscribe to ANY paid plan. Subscriptions and payments are processed via a third party website, which will then charge to your card without appearing under Apple s…" - trishaxyz1977
6
"support"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Cancellation issue. I am having a difficult time trying to cancel. It does not show up on my Apple history in subscription to cancel. There is only an email and not a direct support team that I can get ahold of to assist me." - Lolannie255
7
"charged"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Don’t pay for this!. You will not be able to cancel your subscription. The website says that you will be able to cancel under your subscription tab in iCloud, but you can not. I have emailed, not sure if I will be charged again and obviously I’m not going to pa…" - Taylorrrenee
8
"stories"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Good stories, deceptive subscription. The stories are well thought out and interesting, however, do not attempt to subscribe to ANY paid plan. Subscriptions and payments are processed via a third party website, which will then charge to your card without appearing under Apple s…" - trishaxyz1977
9
"subscriptions"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Good stories, deceptive subscription. The stories are well thought out and interesting, however, do not attempt to subscribe to ANY paid plan. Subscriptions and payments are processed via a third party website, which will then charge to your card without appearing under Apple s…" - trishaxyz1977
10
"card"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Good stories, deceptive subscription. The stories are well thought out and interesting, however, do not attempt to subscribe to ANY paid plan. Subscriptions and payments are processed via a third party website, which will then charge to your card without appearing under Apple s…" - trishaxyz1977
11
"account"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Disappointing and misleading information. I reached out to customer support 4 times and received the same automated responses. Each time, I had already provided my account information, email addresses associated and UID. Even with all my good-faith attempts to cancel through the me…" - home_grown808
12
"charges"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Disappointing and misleading information. I reached out to customer support 4 times and received the same automated responses. Each time, I had already provided my account information, email addresses associated and UID. Even with all my good-faith attempts to cancel through the me…" - home_grown808
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cancellation issue
I am having a difficult time trying to cancel. It does not show up on my Apple history in subscription to cancel. There is only an email and not a direct support team that I can get ahold of to assist me.
Don’t pay for this!
You will not be able to cancel your subscription. The website says that you will be able to cancel under your subscription tab in iCloud, but you can not. I have emailed, not sure if I will be charged again and obviously I’m not going to pay $20 a week. Also, the episodes seems to be jumpy and skipping a little.
Bad customer service
I emailed them 3 times at this point, they make it difficult to cancel a subscription and won’t respond to emails if I could do 0 starts I would
Scam
The company is a complete scam. I’ve messaged them multiple times to cancel my subscription and they have refused to do so. It’s the only app that has no option to cancel on its own page. It’s designed to keep you subscribed with pretty limited content. I would not recommend at all.
Disappointing and misleading information
I reached out to customer support 4 times and received the same automated responses. Each time, I had already provided my account information, email addresses associated and UID. Even with all my good-faith attempts to cancel through the methods described on in the app and User Agreement. The cancellation instructions provided are inaccurate and do not function as described.
Additionally, their service is listed on the Apple App Store, but subscription payments are processed through a third-party website and do not appear under my Apple account subscriptions. I feel this may be inconsistent with Apple’s policies regarding subscription billing and management, and so I submitted to report this issue to Apple.
Even the responses to most critical reviews are in a similar language to the email responses I received, so I anticipate I will likely receive the same treatment dealing with cancelling cards and reporting fraudulent charges.
Additionally, their service is listed on the Apple App Store, but subscription payments are processed through a third-party website and do not appear under my Apple account subscriptions. I feel this may be inconsistent with Apple’s policies regarding subscription billing and management, and so I submitted to report this issue to Apple.
Even the responses to most critical reviews are in a similar language to the email responses I received, so I anticipate I will likely receive the same treatment dealing with cancelling cards and reporting fraudulent charges.
I WANT A REFUND
I hate this I have gotten charged twice by them and I never got a refund from them they told me they could not find my account and I am still getting charged by them again today I want my $19.99 for both charges
Scam
I’m trying to unsubscribe and they won’t let me and you have to go through 1 million and one ways just to try to unsubscribe to this little app unethical and unreasonable
Omg
Y r they incomplete stories. Full of cliff hangers. Wtf!!!
I wish I could put zero
I can’t find any way to take away my subscription I go into my Apple like exactly how they say. This is like stealing your money so don’t download it. I enjoyed it for a bit, but a lot of the stories are very similar. It just doesn’t change at all. It’s all the same. It’s kind of annoying already and it’s ridiculous that it is $20 weekly when Netflix is less than that for a whole month, I want a refund or I’m going to sue the company somehow or I’ll keep writing negative reviews until you give me my refund of $40 because this is ridiculous.
SCAM! Do NOT Subscribe. They bill you directly and not through Apple.
I decided to sign up for the “1 Day Trial.” This was a mistake. I was billed directly through my Apple Pay/bank account and not through the App Store.
THIS IS AGAINST APPLE GUIDELINES AND I HAVE REPORTED THEM.
Their instructions say to go to your Apple Settings/App Store Subscriptions and cancel it there. It is not listed. When I checked my bank, not only had I been billed for the initial 1 Day Trial, but also received a separate International charge. Through some of the reviews here, I saw that many had the same issue and were able to cancel by e-mailing them. I tried that, but have not received any response and I’ve already been charged for the “You didn’t cancel in time, so we are going to now charge you for the price of the weekly subscription and keep charging you until you get this cancelled” fee. I will be disputing that with my bank.
THIS IS AGAINST APPLE GUIDELINES AND I HAVE REPORTED THEM.
Their instructions say to go to your Apple Settings/App Store Subscriptions and cancel it there. It is not listed. When I checked my bank, not only had I been billed for the initial 1 Day Trial, but also received a separate International charge. Through some of the reviews here, I saw that many had the same issue and were able to cancel by e-mailing them. I tried that, but have not received any response and I’ve already been charged for the “You didn’t cancel in time, so we are going to now charge you for the price of the weekly subscription and keep charging you until you get this cancelled” fee. I will be disputing that with my bank.
Incomplete
All you get are incomplete shows. Such a downer…
Absolutely Horrible Experience
Absolutely horrible experience. I have tried to cancel my subscription, but it has been nearly impossible. I emailed their support team and have not received any response. After looking into it further, I found many other customers reporting similar issues with being unable to stop the recurring weekly charges. Some people have even had to take extreme steps with their payment methods just to prevent being charged again.
A company should make canceling a subscription simple and transparent. This experience has been extremely frustrating, and I would not recommend this service!!!!!!
A company should make canceling a subscription simple and transparent. This experience has been extremely frustrating, and I would not recommend this service!!!!!!
Cancelar mi servicio
Favor de devolverme mi dinero dijeron que me reembolsaban mi dinero y ahora And give me back the money they are grabbing from my card me vuelven a cobrar
Don’t get this
Do not get this app it keeps taking money out of my account and you can not cancel the subscription I even got a new card and it’s still taking money
Sucks
You have to pay to co time watching it sucks!!
Won’t cancel subscription
Paid for one week. Watched what I wanted. Canceled sub, deleted app. They keep trying to bill me weekly for $10/week. Redownloaded and my previously watched shows were there, so it recognized me. Said no active subscription to cancel. Tried to cancel through Apple subscriptions, no subscription to cancel. Am either going to have to cancel my bank card or get my bank to decline the charges. What a headache.
Good stories, deceptive subscription
The stories are well thought out and interesting, however, do not attempt to subscribe to ANY paid plan. Subscriptions and payments are processed via a third party website, which will then charge to your card without appearing under Apple subscriptions. You are unable to cancel in the app, via wallet, or even via your settings app. They offer a customer support email, which will usually be an automated reply and not cancel your subscription for you. Please do a quick search on Google, reddit, or any review site before purchasing anything from this app. You are essentially unable to cancel your subscription without going through hours worth of credit card disputes and email hassle.
If you opt for the free version, this can be a fun entertainment app with lots of fantasy options. Otherwise, look elsewhere.
If you opt for the free version, this can be a fun entertainment app with lots of fantasy options. Otherwise, look elsewhere.
Stories are great but so many ads and cost too much to unlock episodes in this economy.
So MANY ads it’s very annoying to be honest.
Sentiment summary
86%
Positive (4-5★)
1%
Neutral (3★)
12%
Negative (1-2★)