Review Insights · App Store
VMP VPN: Fast Unlimited Proxy
VPN VPN VPN Proxy Master Unlimited Inc · 205,959 ratings · ★ 4.6
4.6
★★★★★
205,959 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
9 negative reviews mention this · 31% of all complaints
★★★★★ "Update. Yall ruined the app by adding the minutes." - Ye3411
2
"work"
7 negative reviews mention this · 24% of all complaints
★★★★★ "New update doesn’t work. Ts js don’t work" - Sooooo Goooo
3
"working"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Not working. I got a update and stop woking there is no service in there" - One personee
4
"terrible"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Terrible. App sucks I want my money back I have emailed and called no response" - Yo mama mama
5
"doesn"
3 negative reviews mention this · 10% of all complaints
★★★★★ "New update doesn’t work. Ts js don’t work" - Sooooo Goooo
6
"doesn work"
3 negative reviews mention this · 10% of all complaints
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible
App sucks I want my money back
I have emailed and called no response
I have emailed and called no response
Не пригодный для использования
Ничего не грузит
Update
Yall ruined the app by adding the minutes.
trash
app used to be good now you need to watch a million ads to use
Reza Meraji
Very bad and weak...Do not use
New update doesn’t work
Ts js don’t work
Not working
I got a update and stop woking there is no service in there
Trash
This app became trash after update! Please fix like previous version!
Probably got bought out by another company
The VPN got so much worse, the interface is different, the speed is slower, there use to be a lot less features on the side tab and all this options for VPN tabs, they use to focus on a lot more about the actually usability of the VPN.
It seems like this was bought out, just use a different VPN guys
It seems like this was bought out, just use a different VPN guys
The last update broke it 🥴
This used to be the best VPN for me, I used it freely for more than a year (or even two) & everything was perfect and was working smoothly. It was long lasting, it never turned off on its own, never paywalled me. But the latest update broke something so it no longer works (as for now). For more than a week it’s impossible to use, it connects but then nothing works. I’ve tried deleting the app, changing servers & in-app settings, restarting my phone but nothing seems to work. Please do something to fix this 🥺
Thanks of the big update
And nothing works now
worst vpn
doesnt work fix your damn app
Got ruined after update
Before the update,it was fine,I was using it always but after the update…
None of the servers started working,I even used other vpn to see the problem but the main problem is in app
There is like no servers,even after deleting and downloading it wasn’t working
None of the servers started working,I even used other vpn to see the problem but the main problem is in app
There is like no servers,even after deleting and downloading it wasn’t working
Very bad version
Downgrade please
It doesn't work
.
Не работает
Не работае
Не включается
Хуета
Terrible
I try to use this app and not working well
Connection
Suddenly I can’t connect without any reason
Update
After last update it doesnt work any more:(
Stole my money
I signed up for a free 3-day trial for this app and then when I went back into the app, it was still showing I needed to pick a plan. So I signed up for the free trial again because I thought it didn’t work and know I look on my bank statement and see they charged me for the yearly plan.
Mis leading 3 days trial.
Somehow I got charged $69.99 instead of the 3 days trial. I went ahead and request a refund but apple keeps denying. Misleading freaking 3 days trial
Terrible! The connection failed completely and there's no one to manage after-sales service.
Shortly after purchasing this VPN, I often experienced disconnections. Later, I was unable to connect at all. I wrote to the app address but received no response to solve the problem. It's really terrible!!
Unstable
Sometimes it connects with nodes fast, but sometimes it is not the case. Pretty room to improve. Also, there’s no tutorial on how to link to other devices. When fixed all above points, I will be happy to be a premium user
Работает на отъебись
Грузит только превьюшки ютуба, дальше нет. К тому же отключается по несколько раз за минуту
很卡顿
1，最早也就是2个月前是可以正常使用的，很流畅不卡顿
2，1个月前版本更新后无法使用，无法进入软件页面直接闪退。重新卸载安装之后仍然闪退
3，前几天更新后，不在闪退了也可以正常使用。但是，网络极其不稳定卡顿严重，且无法使用网络。
综上，一样越来越好，不再闪退，不再卡顿，不再无法连接网络。
2，1个月前版本更新后无法使用，无法进入软件页面直接闪退。重新卸载安装之后仍然闪退
3，前几天更新后，不在闪退了也可以正常使用。但是，网络极其不稳定卡顿严重，且无法使用网络。
综上，一样越来越好，不再闪退，不再卡顿，不再无法连接网络。
пи д
самый плохой впе
doesn’t work
doesn’t work anymore after the update.
keep disconnecting
2 stars
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)