Review Insights · App Store
Vocal Remover AI Splitting
HEYOS · 2,128 ratings · ★ 4.4
4.4
★★★★★
2,128 ratings
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Top complaints - extracted from 75 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
19 negative reviews mention this · 25% of all complaints
★★★★★ "Companies. It is a lier product is not working after I subscribed this app is not working properly never working don’t buy it shameful service" - Ashenafi Tol
2
"money"
15 negative reviews mention this · 20% of all complaints
★★★★★ "Not clean. Not a clean separation. Save your money" - Carlos IgetchaBodyright
3
"free"
13 negative reviews mention this · 17% of all complaints
★★★★★ "Charged without consent. Just found multiple charges for this service that I don’t use. I canceled immediately and it should have run out with the free trial. Thieves!" - dirtydp85
4
"doesn"
12 negative reviews mention this · 16% of all complaints
★★★★★ "Don’t Get!!!!. The worst! Don’t spend your money!! I paid and attempted to remove vocal from two songs and received a message that they didn’t support the url. I immediately cancelled but still charged the $22 for a year usage. Why would I use it for a ye…" - darlingdvl
5
"waste"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Stupid app. Work worst, waste money." - Kentashiro1234
6
"anything"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Subscriptions. I paid for a yearly subscription. In my apps it shows have an active subscription for “pro” upgrade until December 2026. When I open the app it keeps telling me I need to restore my purchase?? I cannot do anything with it and I paid for it…" - c.m.m.m.f
7
"download"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Can’t download from my Apple Music. Can’t download from Apple Music" - fjb1958
8
"music"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Can’t download from my Apple Music. Can’t download from Apple Music" - fjb1958
9
"video"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Dinero en la basura. No tiene sentido que no pueda atender archivos mayores a 30 mb cualquier video en 5 segundos ya pesa eso solo que no te lo dicen una estafa" - gustavex01
10
"doesn work"
9 negative reviews mention this · 12% of all complaints
11
"premium"
9 negative reviews mention this · 12% of all complaints
★★★★★ "One-Minute Limit Not Clearly Disclosed. The app technically works, but the one-minute processing limit makes it unusable for full songs, which is the primary reason someone would purchase a vocal remover. This limitation is not clearly disclosed prior to purchase, and a yearly p…" - The Vault Architect
12
"subscription"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Subscriptions. I paid for a yearly subscription. In my apps it shows have an active subscription for “pro” upgrade until December 2026. When I open the app it keeps telling me I need to restore my purchase?? I cannot do anything with it and I paid for it…" - c.m.m.m.f
📋 All 75 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not clean
Not a clean separation. Save your money
Subscriptions
I paid for a yearly subscription. In my apps it shows have an active subscription for “pro” upgrade until December 2026. When I open the app it keeps telling me I need to restore my purchase?? I cannot do anything with it and I paid for it. I just lost money because everyone I try to send a message it says “sorry something went wrong” so now I’m out 20 bucks.
Can’t download from my Apple Music
Can’t download from Apple Music
Dinero en la basura
No tiene sentido que no pueda atender archivos mayores a 30 mb cualquier video en 5 segundos ya pesa eso solo que no te lo dicen una estafa
Companies
It is a lier product is not working after I subscribed this app is not working properly never working don’t buy it shameful service
2 minutes or less
What song or video is under two minutes? How in the world was I suckered into spending 6.99 on this.
Don’t Get!!!!
The worst! Don’t spend your money!! I paid and attempted to remove vocal from two songs and received a message that they didn’t support the url. I immediately cancelled but still charged the $22 for a year usage. Why would I use it for a year when it doesn’t work. Even worst, Apple won’t refund me my money. If you want an app that works go to EaseUS!!!
Charged without consent
Just found multiple charges for this service that I don’t use. I canceled immediately and it should have run out with the free trial. Thieves!
Terrible Service
It won’t let upload a video from my phone.
Stupid app
Work worst, waste money.
Paid for yearly pro special and it won’t work
I paid the special rate for the pro membership and it won’t do a thing! It uploaded one song to my phone, but won’t let me send it out or save it. I als out the app on my iPad and it won’t sync with it, won’t let me upload a song. AND now the app won’t let me in, saying I need to pay when I’ve already paid! I paid the 19.99 pro special and now it wants me to pay an additional 39.99 for the pro. The help section doesn’t work either. There’s nothing to click on once you click on help!!Getting a refund. This app sucks
Only Two minutes
Not even able to try as length of files allowed is only two minutes
DO NOT WASTE YOUR MONEY!
Would be 0 Stars if it was an option! App doesn’t work. It won’t let you upload anything. When you try to report an issue it won’t go through. Total scam!
Not a good tool
There was still music in the background when I tried to isolate eartha Kitt a voice on C’est si bon
I did it in CapCut and there’s no music in the back found though I wish I could remove now the back ground singers
But yea a waste of my $6.99
I did it in CapCut and there’s no music in the back found though I wish I could remove now the back ground singers
But yea a waste of my $6.99
Sucks
Can’t even upload a video. Only allows 30mb which seems to be less than 30 sec. Then kept saying error when I got the video down under 30mb. Waste of $7 don’t buy
Free?
When a person can’t actually test the capabilities of an App because you jump to making the dollars so quickly I’m sure you lose out on a lot of dollars because of that. The MB limit killed this App for me Immediately. And before I even attempted to use the App it asks for a rating. What???
Basura
Basura
Awful experience
when’s it’s bigger than 30mb it refuses upload, doesn’t allow you to upload from photo gallery, just kept showing the file page. Why did I pay 6$ for?
I’ve tried several songs in several formats.
Does Not Work.
Horrible
If I could give them 0 stars I would absolute garbage
Me
Not good only allows 2 mins not worth 7 dollars
Not user friendly
Cannot get any song from ANY music platform to save or add to library after paying for the pro. I’ve tried copying and pasting from YouTube, Amazon Music, Apple Music, doing a screen record and sharing from my camera file….nothing works.
Not Free
Not Free
CHURCH OF MISERY- Road to Ruins
Can you split this music video for me on YouTube?
Waste
Refund!!!
Too Expensive🤬🤬🤬🤬🤬🤬😈😈😈😈😡😡😡😡
The Premium Is Too Expensive If You Don’t Remove It I Will Remove This App From The App Store
Doesn't work
Doesn't work
Just awful
Legit the worst app ever. What kind of app is literally locked behind a paywall!? It’s so stupid.
Whoever made this, you are the problem with this world.
Whoever made this, you are the problem with this world.
beware don’t download this
These people are thieves and crooks. They will give you no warning of subscriptions. They will then randomly charge you for nothing. This is so overpriced. It’s ridiculous. Don’t download this scam.
Paid
Paid
Unprofessional
Never download properly and takes forever
1 Crippling Flaw
The app worked great, not perfect, but pretty good. Until the 3 day free trial ended, then after they got my money, the app no longer worked, with ANYTHING AT ALL! calling it a scam is putting it nicely, so don't get into this unless you know all the songs you want to tune beforehand, and cancel the subscription and delete the app within the first 3 days, and you should be fine.
0 functionality outside of premium version
App does nothing until you are subscribed. Even after using a free trial, did not work.
E
EE
Yay
It kept on telling me to buy some thing and I’m not gonna buy it OK anyway sisters love you
Not free
Not free
Must bye
Must bye
Stuck At 0%
Just typing in words so I can get the words needed here to let you know this app is garbage.
I just wanted to remove vocals from videos 😭
This app didn’t want me to use it. When I tried using it, it just sent me to a premium place and I had to subscribe to use the app. PLEASE FIX THAT! 😭😭😭😭😭😭😭
You can’t use unless you pay.
I gave the app a zero star review because you can’t use this app unless you pay for it and to be honest I do not want to pay 4.99 per month just to separate audio thank you very much.
Way to confusing to use no instructions
Still trying to figure how to remove vocals
“Premium” required
Don’t advertise something as premium when I can’t even use the app without paying for it!!!!!!!
No option to stop subscription
No option stop subscribing and app not responding
Does not work
I spent 3.99 on premium and my file has been on 0 for two days now, I want my money back now.
Bad
Could at least give us ONE music to do before asking for payment 😐
Horrible
Doesn’t work at all . Ripoff
DONT DOWNLOAD IT, DONT LISTEN TO THE GOOD REVIEWS
I downloaded the app, ignoring the 1 star reviews, and like it said, the moment I opened it, it asked to rate it. Then after getting my files and putting them in, you are not allowed to use the app without premium. You actually can’t do anything. Like actually. You put it in, and you can’t use the app without premium. Ignore all the 5 star reviews most likely posted but the people that made this app.DO NOT DOWNLOAD THIS APP
Don’t buy
Didn’t allow me to access my music files
Doesn’t work
Firstly only audio files work, so I converted a video that has someone talking over music and you can’t hear what they’re saying. After converting that section to a MP3 it’s been “processing” for 24 hours and still 0% and no way to add any other jobs as one is still processing. I have reached out to customer support and I will update accordingly. However, one thing I was very upset about is during the trial. It did not tell me that my video would not work and it did not then tell me that it could not be longer than five minutes only after me purchasing a Subscription did it then say the file was not compatible, and then, only after I converted into a audio file did it say it was too long…. If I had seen those errors instead of upgrade option I would never have subscribed in the first place. So even if they resolve this, I do think there are some less than honest advertising tactics and I feel like I was mislead telling me to “upgrade” assuming if they are saying I need to upgrade that they would be able to convert the file, however, to upgrade and find out that it’s not supported is in my opinion misleading.
It’s not free
👎👎👎👎
App is horrible
Don’t bother the app shows you one demo when you try to use your awn it want you to subscribe it limits to 5 min even if you subscribe and after subscribing the app just don’t work is not uploading the music and just a waist of time and money
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Sentiment summary
84%
Positive (4-5★)
2%
Neutral (3★)
13%
Negative (1-2★)