Review Insights · App Store
Voice Recorder & Audio Editor
TapMedia Ltd · 448,265 ratings · ★ 4.7
4.7
★★★★★
448,265 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"save"
16 negative reviews mention this · 28% of all complaints
★★★★★ "Can’t edit. No ability to save audio once trimmed" - Raww3
2
"recordings"
15 negative reviews mention this · 26% of all complaints
★★★★★ "Unhappy. Voice Recorder was once free and all the recordings that I had a lot because now you are charging money, you are not a loving me to find a used the prior recordings. Not good." - FaceBookStinks
3
"work"
11 negative reviews mention this · 19% of all complaints
★★★★★ "New owners. It seems to be a really great app and I paid full amount for the owners change and suddenly it doesn’t work it’s part of a bundle and completely nonfunctional you didn’t get my money back either" - asahersh
4
"recording"
11 negative reviews mention this · 19% of all complaints
★★★★★ "Unhappy. Voice Recorder was once free and all the recordings that I had a lot because now you are charging money, you are not a loving me to find a used the prior recordings. Not good." - FaceBookStinks
5
"audio"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Can’t edit. No ability to save audio once trimmed" - Raww3
6
"recorded"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Pornographic ad. When I went to listen to my recorded worship music, all I could see was a pornographic ad" - Roxyjavas
7
"voice"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Unhappy. Voice Recorder was once free and all the recordings that I had a lot because now you are charging money, you are not a loving me to find a used the prior recordings. Not good." - FaceBookStinks
8
"recorder"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Unhappy. Voice Recorder was once free and all the recordings that I had a lot because now you are charging money, you are not a loving me to find a used the prior recordings. Not good." - FaceBookStinks
9
"trim"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Can’t edit. No ability to save audio once trimmed" - Raww3
10
"option"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Can’t trim audio. When I go to trim my audio down the option to save is greyed out." - Mavo11111
11
"record"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Not User Friendly. Once installed does not record … Continue to see if it activates." - JMarti0221
12
"support"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Deleted all my babies voice recorded memories. No way to reach support.. I lost ALL my kids’ recorded baby voices and memories. As expected with AI dependency, There is no way to contact App support to get my recordings back. Website gives the 404 error when you send a message to their contact. Beware if you val…" - Mkimbizi
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t edit
No ability to save audio once trimmed
AI is a farce
I got this to help with taking minutes of board meetings. When I asked for a summary, it gave me a message that “Sorry, I can’t do that. It sounds like you were talking about finances and volunteers” seriously? In fact those topics were touched upon, but only peripherally, with no numbers or anything negative. But even so, WTH! Have cancelled my trial subscription.
New owners
It seems to be a really great app and I paid full amount for the owners change and suddenly it doesn’t work it’s part of a bundle and completely nonfunctional you didn’t get my money back either
Virtual Trash, Literally Unusable
This is one of those apps that was awesome 10 years ago and has progressively gotten worse and worse. However in the last year or two that updated it with the usual UI and monetization slop however they also took away the ability to store files locally on your phone, and promptly deletes them randomly even if you manually download them all. So now I have to figure out how to save all my files on this now useless app and move them somewhere safe. If you’re curious the type of company this is- they are blocked from Google Drive associations because they immediately try to do something sketchy to your account. In short, ten years ago this was indeed a true 5 star app. These days it is truly not even 1 star.
Not User Friendly
Once installed does not record … Continue to see if it activates.
Can’t figure this out
How do I replay what I create?
Unhappy
Voice Recorder was once free and all the recordings that I had a lot because now you are charging money, you are not a loving me to find a used the prior recordings. Not good.
What a trash audio recording product
First. I’m tired of seeing nudity on an app that essentially shows up on my phone with their ads. It’s disgusting and I have no idea how they are able to stay as a default app.
Second, you can’t even trim audio? They have all the settings to do it, make your trims and then it grays out save. This is dumb.
Second, you can’t even trim audio? They have all the settings to do it, make your trims and then it grays out save. This is dumb.
Awful update
Changed the entire app, for no good reason.
Being charged $9.99 a month! Doesn’t work
Have asked Apple Pay and this app three times to unsubscribe. Does not work. Could somebody please call me and sort this out and refund me?
Loses recordings
Don't trust it to save your files properly
Can’t trim audio
When I go to trim my audio down the option to save is greyed out.
Pornographic ad
When I went to listen to my recorded worship music, all I could see was a pornographic ad
Deleted all my babies voice recorded memories. No way to reach support.
I lost ALL my kids’ recorded baby voices and memories. As expected with AI dependency, There is no way to contact App support to get my recordings back. Website gives the 404 error when you send a message to their contact. Beware if you value your information you will lose it.
Not for kids!!
I originally downloaded this app in 2020, and it was as advertised for many years. However, I opened it today to record a happy birthday message for a friend and there was a banner of naked women at the top. Do not download for children. Apparently this app is happy to get money from wherever.
Transcription doesn’t work even if you pay for the Pro version! Junk
I’m on an iphone11. I’ve been using the free version of the recorder just to record voice memos. But now I have a voice file (MP3 high quality) I’ve already recorded using the app that I need to transcribe. So I paid the $5 for the Pro version which according to Tap Media will give you the transcription feature. I don’t need to summarize. The transcribe function doesn’t work. As soon as you tell it to transcribe a recording, it just kicks you out of the app entirely! Junk!
Can’t cancel
I’ve tried canceling the app and there’s no option to do so. I’ve emailed support as well and nothing.
Error transcribe
Unknown product identified error when trying to transcribe
Some AI options don’t work
I can’t trim my audio, the save button stays greyed out
Disgusting photos
How can I get the pornographic images off this app? I don’t know if they’re ads or what..
Recordings won’t save
I have good luck with app in the past, but lately the recordings are not saving properly. There is no way to contact the company for support, their contact form loads a 404 page.
No thanks
The adds are very inappropriate. If that’s how you have to make money I don’t need to be apart of it.
Can’t save trimmed recordings so what’s the point?
You can open the Audi trimmer and trim a recording all day but the save button is grayed out so… what is the point of even having the feature?
How do I hear my recordings
I have the app. It says it recorded, but can’t find files or listen to recordings. There is no menu. Pretty useless if I can’t verify if I recorded what I wanted and can’t hear it. Kind of pointless.
Cannot Save Recordings
There’s a reason there is no trial period. I paid for a lifetime subscription but while you can record notes and pause the notes, the stop button does not work so you cannot save the notes. Waste of money
Non-existent customer service
The trim feature is not working, and their customer support is non-responsive.
Garbage..!!!
Recorded files are not there after carefully hitting save.!?!? wTF.?!? This used to be a simple handy way to get an idea down quickly…. Awful to lose this once effective app..;(
Old files missing
No longer allows you to listen to recordings as a matter of fact the entire ability to save files, share playback has been removed from the app
TERRIBLE
I recorded a very important interview on this app, and it completely disappeared with no save option. And when I try to go to the help page, I get an error message.
Watch out for porn
Stay away from this app as there are pornographic ads!!!
Deleted recordings
The new updated app deleted all of my saved recordings. Very poor
Inappropriate pop up adds
I use this in my job to record people’s pronunciation of words… Inappropriate pop up adds appeared on the top of the screen. Not ok!
Do not accidentally press the done button
It won’t let you keep recording the same voice note if you press done, which means no editing or rerecording pieces if you’re going to take multiple days or sessions for one recording. This is so frustrating and I’ve just wasted so much time to just have to find a different app. If there is a way to do this that I’m not seeing, let me know. But I find it absolutely crazy that they wouldn’t have this option.
Lastest update doesn’t work
I don’t know what they did but the update I just made to my app doesn’t work. It opens but recording stops and starts, or appears to be playing with no sound or intermittent sound. I have hours recorded on the previous version. This is terrible.
Broken
I tried to export my recordings
You can’t upload more than one file to your google drive. When you select more than 1 file, the only option is to airdrop or “email” and newsflash the “email” option does not work. It won’t even let you enter an email in the first place
Not to mention this app is festered with ads.
You can’t upload more than one file to your google drive. When you select more than 1 file, the only option is to airdrop or “email” and newsflash the “email” option does not work. It won’t even let you enter an email in the first place
Not to mention this app is festered with ads.
Old version worked Great
This version lets you record in all you want and after you rename and save the file it’s gone unless it’s very short.
Playback
I can't not get the audio file to play back
Won’t load my recordings
Ever since I got the new iPhone, the app wont load my recordings. The screen comes up and it just says “Loading…” I’ve even recorded some new things and I can’t even see them.
Delete this….do not want to purchase
How do I delete this? I don’t want it.
AI doesn’t work
This app had worked previously before AI. Now it’s new features can’t do the basic transcription. The app crashes and loses your transcript. It can’t handle what it’s built to do. Pathetic
Pornographic ads are showing up
Unless you want pornographic ads to pop up on your screen, while using this recording app, do not download and use. I was recording one of my kids, and this popped up on the screen… Absolutely terrible.
Useless.
The recorder frequently looks like it saves my recordings, and then when I try to play them back they aren’t just missing.
I tried to send them a message from within the app, but that generates an error. Another bug.
I tried to send them a message from within the app, but that generates an error. Another bug.
Recorder good but…
I just opened the app to make a recording and there was a line of ads across the top. I couldn’t see exactly what it was so I clicked on it. It went to Temu and it was pictures of sexual toys!!
This ad is for 9+ yrs old, that is horrific! Deleting this app now!
This ad is for 9+ yrs old, that is horrific! Deleting this app now!
Bad picture add
Sexual add, very bad add
Voice Recorder &Audio Editor
Ads keep interrupting my music causing it to mute far a while every time I use it.
Beware of bugs
Paid user for many years but getting tired of the bugs in this app; now looking at other options. Latest bug - can no longer trim recordings. I go into the edit screen and trim/delete but the save option is greyed out no matter what. Extremely frustrating.
Disappointed
I can’t get it to upload an audio to a facebook page.
Difficult to edit
I tried to trim the audio but it would not let me save it.
Report bugs in app
I can’t save a trimmed audio after editing the Audi music recording so I have to cancel trims. This app may need to be updated for bug fixes.
Unknown Support!
Downloading is obsolete and next to impossible. Apple support refers to the third-party vendor. Reaching the third-party vendor has been impossible. While trying to download the application on my computer locating tap media is also impossible. If I can ever download all of my work, I will find a new more sophisticated application for recording and translating into either word or Adobe.
+ 7 more in the clipboard copy
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)