Review Insights · App Store
VPN 360: Super Fast VPN Proxy
Pango GmbH · 317,532 ratings · ★ 4.7
4.7
★★★★★
317,532 ratings
🎯 Build a better version
Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"connect"
4 negative reviews mention this · 17% of all complaints
★★★★★ "bad vpn. it doesn't connect at all.😔" - polinaamalinayy
2
"doesn"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Sucks. Doesn’t work" - site pathetic
3
"work"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Sucks. Doesn’t work" - site pathetic
4
"customer"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Impossible to cancel subscription. No customer support or option to cancel subscription" - screw__you
5
"nothing"
3 negative reviews mention this · 13% of all complaints
★★★★★ "awful. it keeps saying something went wrong everyday and nothing works." - 👛🍓✨RHIME✨🍓🎀
6
"disappointed"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Not helpful. I purchased to use in Shanghai and China area. - it has not been successful in connecting and customer service wants to connect via email which I cannot access without VPN. - disappointed." - Mssynegal
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
give my money back
Give my money back
Good
Good
Sucks
Doesn’t work
Impossible to cancel subscription
No customer support or option to cancel subscription
from the word at all
don’t work..
Не работает
Как включить не работает
bad vpn
it doesn't connect at all.😔
Bruh
Too many ads
不好用
很烂，别买
awful
it keeps saying something went wrong everyday and nothing works.
Low free locations
This vpn sucks ! There’s only 3 locations for free users ,and when I close my limit ,I find it the next day only a few seconds left. And some ads for me don’t even have a close button so I have to refresh the app
Not helpful
I purchased to use in Shanghai and China area. - it has not been successful in connecting and customer service wants to connect via email which I cannot access without VPN. - disappointed.
Should change name to VPN 000
I am so dissatisfied with this vpn. I was on the monthly plan then upgraded to annual and now I can’t connect at all. Their customer service is ridiculous. Just a bot that asks what device you’re using, after you reply, it says nothing. When you ask more questions it tells you it’s still in the learning phase. What is this nonsense? DO NOT BUY.
So disappointed
I can’t connect it
Not as good
It used to be good, but connection is very unstable during my paid period, I am very disappointed
Awful
I have paid 10 dollars a month for a few months now, and it has done nothing. The moment I downloaded a different app for a VPN, which i didn’t pay for it worked automatically. Making my apps and network much better.
no free trial
no free trial
Does not offer tor or traffic obfuscation like it says it does.
I go to VPN special features and it doesn’t let me press any of the options.
Bad app
has so many adds you can’t go on it without getting at least 2. SOOOO ANNOYING
.
Нет русского, ничего не понятно . Только платный
Not working
Does not work on something
УЖАС
ЭТО УЖАСНЫЙ ВПН НЕ КОМУ НЕ СОВЕТУЮ, САМЫЙ ПЛОХОЙ ВПН
不適用於中國大陸
It can’t use
Только платный.
Этот VPN только платный.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)