Review Insights · App Store
VPN Hotspot Shield: Secure VPN
AnchorFree Inc. · 351,603 ratings · ★ 4.6
4.6
★★★★★
351,603 ratings
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Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"does"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Hot spot. Does not always work" - Starremt
2
"free"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Why won’t it let me close free trial. There is no close button and it won’t let me close" - lzacken
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
-1 star
Still charging my card after subscription was cancelled over a month ago.
laggy
its nice but whenever im trying to play a game while connecting to singapore i keep lagging
Not consistent
Doesn’t work all the time
Change your protocols and upgrade your application
This app is useless in countries like russia and iran with strong internet restrictions ,just make a new way and look at your bank account in future 🚀
slow
buns
need to start working
Not working as well
Дно
Этот ужасный впн не загружается.
Не работает
Это дно даже не загрузилось🤮
it sucks
it takes a very long time to connect, and as soon as it does it immediately disconnects as soon as i go to another app. it always takes a very long time to connect each time
Worse than useless!!
Cannot be used with OpenVPN to protect a home network, drops randomly leaving your computer unprotected, eats up tons of data on iPhone even when cellular data is turned off for Hotspot shield in settings.
Used for a couple months now bad
I watched many ads and the timer never counts down and when I watch an add and press connect it does for one second then keeps trying to connect again. Also ai ads with girl feet keep flashing me
Never againnn , dnt download!!
this is trash , cs when ii download it , it tried ta make me pay but when my friend download it it ws free.. yall sum scammers neva again !!😂👎🏾🫢🫱🏾
ONLY ADS
Used to be good, now if you have the free version you are endlessly slathered with ads and can’t even use the VPN.
Арабский скам)
Гении мысли
Horrible
Horrible amount of ads, cant even disconnect without seeing an ad. Connection is extremely poor and limited. Doesnt protect as good as other vpns.
Hot spot
Does not always work
Why won’t it let me close free trial
There is no close button and it won’t let me close
Ads
Download if you want ads
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)