Review Insights · App Store
VSCO: Photo & Video Editor
Visual Supply Company · 275,362 ratings · ★ 4.7
4.7
★★★★★
275,362 ratings
🎯 Build a better version
Top complaints - extracted from 53 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"features"
12 negative reviews mention this · 23% of all complaints
★★★★★ "Poor free version. Slowly taking away all the editing features on the free version. 3-4 I used to use are now locked, only able to use if you upgrade to premium. I love this app, I’ve used it for years it’s just really disappointing and frustrating." - jula222
2
"photos"
12 negative reviews mention this · 23% of all complaints
★★★★★ "Frequently deletes your photos.. If you delete the app, photos gone. If you get a new phone, photos gone. If the app crashes all by itself and you do nothing, photos gone." - 😬😭😊💃🏽🫰😳👑😬😭😊
3
"vsco"
11 negative reviews mention this · 21% of all complaints
★★★★★ "They steal your content!. Please read the terms and conditions. They steal your content and sell it to train ai. It’s all right there in plain English. “License You Grant to Us. By using our Services, you grant us a royalty-free, sublicensable, non-exclusive, per…" - Zgpunkrockgirl
4
"update"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Hate the Update. The company just got greedier and greedier. Can’t even do basic things anymore like copy and paste edits. Waste of an app and don’t spend your money on greedy app makers like these" - Emmiiieee
5
"years"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Poor free version. Slowly taking away all the editing features on the free version. 3-4 I used to use are now locked, only able to use if you upgrade to premium. I love this app, I’ve used it for years it’s just really disappointing and frustrating." - jula222
6
"edit"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Hate the Update. The company just got greedier and greedier. Can’t even do basic things anymore like copy and paste edits. Waste of an app and don’t spend your money on greedy app makers like these" - Emmiiieee
7
"feature"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Greed ruined this app. Why is the simple action of copying your edits from one pic to the next now a premium feature? That was free in the past and the only reason I kept this app. Weird as hell for that. Deleted." - Kiekie2030
8
"free"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Greed ruined this app. Why is the simple action of copying your edits from one pic to the next now a premium feature? That was free in the past and the only reason I kept this app. Weird as hell for that. Deleted." - Kiekie2030
9
"paying"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Unreliable. Ok as far as features but I paid for the pro version which just randomly disappeared one day. App closes randomly very often. Pictures don’t load and I find myself restarting it constantly. Not worth the annoyance. Don’t bother paying for i…" - Dmspictures
10
"been"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Deleting VSCO after 11 years of using it. I’ve loved using the VSCO app for the longest time, I remember when they came out with the premium version because they added a bunch of new features. I tried premium once and never bothered to renew because I didn’t have a need for the pre…" - da ani
11
"subscription"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Not Great. It used to be the best app to edit pics. It’s become quite heavy, very slow (to the point where it gets “stuck” saving photos and into a loop it never comes out of) plus the most expensive plan makes no sense as it adds nothing other than a…" - sbreeny
12
"edits"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Hate the Update. The company just got greedier and greedier. Can’t even do basic things anymore like copy and paste edits. Waste of an app and don’t spend your money on greedy app makers like these" - Emmiiieee
📋 All 53 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hard to cancel
Less than 1
Hate the Update
The company just got greedier and greedier. Can’t even do basic things anymore like copy and paste edits. Waste of an app and don’t spend your money on greedy app makers like these
Greed ruined this app
Why is the simple action of copying your edits from one pic to the next now a premium feature? That was free in the past and the only reason I kept this app. Weird as hell for that. Deleted.
Have to spend money to get anything
As soon as you down load you have to spend money in order to do anything. Just say that in description.
Trash
Trash just trash all those others reviews are just fake do not download is a waste of money
Bugs + Glitches
Spams pop ups, some functions like importing does not work and the pop ups are making the app impossible to manage.
WTH HAPPENED
2026 USER POP UP BRUH WHAT CANT DO ANYTHING
They steal your content!
Please read the terms and conditions. They steal your content and sell it to train ai. It’s all right there in plain English.
“License You Grant to Us. By using our Services, you grant us a royalty-free, sublicensable, non-exclusive, perpetual, irrevocable, worldwide license to use, reproduce, distribute, publicly perform, publicly display, and make derivative works of your Creator Content and Al Content (collectively, "Content"), including the name, image, voice, or likeness of any individual included in your Content, in whole or in part, and in any form, media or technology, whether now known or developed in the future. This license includes the right to use certain Content for Creator Promotion and to develop, train, and improve Al or machine learning models as further described in our Creator Content Standards. By submitting your Content to any part of our Services, you consent to us identifying you by your VSCO username (which may be a pseudonym) in connection with your Content. You waive any moral or other author's rights you may have in connection with any of these uses of your Content.”
“License You Grant to Us. By using our Services, you grant us a royalty-free, sublicensable, non-exclusive, perpetual, irrevocable, worldwide license to use, reproduce, distribute, publicly perform, publicly display, and make derivative works of your Creator Content and Al Content (collectively, "Content"), including the name, image, voice, or likeness of any individual included in your Content, in whole or in part, and in any form, media or technology, whether now known or developed in the future. This license includes the right to use certain Content for Creator Promotion and to develop, train, and improve Al or machine learning models as further described in our Creator Content Standards. By submitting your Content to any part of our Services, you consent to us identifying you by your VSCO username (which may be a pseudonym) in connection with your Content. You waive any moral or other author's rights you may have in connection with any of these uses of your Content.”
Deleting VSCO after 11 years of using it
I’ve loved using the VSCO app for the longest time, I remember when they came out with the premium version because they added a bunch of new features. I tried premium once and never bothered to renew because I didn’t have a need for the premium options. Now, more than half of the features (that have been there as long as been using the app) have been switched to premium only. It’s sad to see the app I’ve been able to use freely is now basically forcing me to pay $13 a month to use the same features I’ve been using for free for over 10 years.
Gone downhill
This app used to be amazing. Now it’s just like every other app obsessed with making everything about AI while putting everything behind a paywall. Time to leave this app behind.
Useless without paying
There are what feels like zero features on this app unless you want to pay the subscription
Too inaccessible
Getting rid of the regular “membership” was a huge mistake. This has turned into a pro-only app and is so inaccessible! $60 for features most people don’t need/wont use?! I miss when it was $20-30 for the year and had everything I needed, now it’s all one level and $60 is insane. Doing this list a lot of mid-level photo editors
The app suck
The app suck
Broken
App is unusable after the most recent update. Simply going into the edit menu for an image makes the whole thing faded before even applying any edits, and most presets do the same thing.
Can’t get back into my old acc
I hate how to log in you HAVE to use another website to log in with and you can’t just use your username and password. I’ve been using the same account for the past 4 years. (My entirety of high school) Now that I have a new phone I can’t log back in and am very upset. 😡
Too Expensive/Money Grabbing
Literally everything is locked if you don’t pay for the subscription.
No just no
👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
Dude
Why did you make the UI so unfriendly to navigate just to edit a picture and then post it? This is such a trash update, do you guys even use the app before you decide to screw around?
Used to be my go to editor
I don’t know what happened to this app but it’s slowed to a crawl. I don’t have a single other app on my phone that lags as much, takes as long to load images as VSCO these days. It’s become a very real headache to use and it’s a bummer to have to go to Lightroom on my desktop to get a decent workflow because of it.
UPDATE: down to 1 star because they’ve now paywalled simple correction tools that didn’t used to be locked behind a paywall. Spent years paying for this and now it’s so trash.
UPDATE: down to 1 star because they’ve now paywalled simple correction tools that didn’t used to be locked behind a paywall. Spent years paying for this and now it’s so trash.
Do not purchase anything from them
You will never be able to get your subscription cancelled and they will eventually take away the premium version while you remain paying for it. They are stealing from their users and the app is so dead I assume that’s how they still make money
Adds adds adds
Literally just adds now
Requiring Access to All Photos
I’ve used VSCO for years and they slowly took away the features I was using for free. Most recently I went in to edit some pictures and they require total access to my photos instead of only the ones I choose. Nope. Won’t be using anymore purely because of that requirement. Because no, you may not have access to everything when I want to use it for an editing app for a few photos.
Expensive but the app keeps on crashing. Not worth it
I was initially excited about this app, especially the feature that allows you to remove unwanted objects or distractions from photos. That capability is exactly why I decided to subscribe, despite the relatively high monthly cost.
Unfortunately, my experience has been extremely disappointing. After completing just one edit, the app consistently crashes and fails to save any progress. It becomes unusable almost immediately, which makes the subscription feel unjustified. Paying $12.99 plus tax for a service that does not function reliably is frustrating.
If AI tools are going to be a core feature, they should at least perform consistently and deliver the value users are paying for. At the very least, the app should be stable enough to complete basic edits without crashing
Unfortunately, my experience has been extremely disappointing. After completing just one edit, the app consistently crashes and fails to save any progress. It becomes unusable almost immediately, which makes the subscription feel unjustified. Paying $12.99 plus tax for a service that does not function reliably is frustrating.
If AI tools are going to be a core feature, they should at least perform consistently and deliver the value users are paying for. At the very least, the app should be stable enough to complete basic edits without crashing
video exports are dark. stop making it worse.
I have been a paying user of VSCO for years, but price increase without adding new features or updating the old ones that don’t work?? like how videos export dark??
now my photos are defaulting to HDR when I never changed the settings.
also how come when exporting, it always says (16/…) and you can’t see the total photos exporting. Feels like that would be a super easy fix!!
THIS HDR SITUATION IS RUINING MY WORKFLOW!!!!
now my photos are defaulting to HDR when I never changed the settings.
also how come when exporting, it always says (16/…) and you can’t see the total photos exporting. Feels like that would be a super easy fix!!
THIS HDR SITUATION IS RUINING MY WORKFLOW!!!!
PAYING FOR EVERYTHING!
This app seems to be interested in their own demise, because over time the app becomes more and more inaccessible unless you bite the bullet to break down the paywall. Now I can’t DOWNLOAD PHOTOS without pro which is $60 A YEAR? This is insane. Will be finding a new editing app.
Buggy, updates not helping and AI keeps being pushed on users.
Latest update broke the blur adjustment, all exports with the adjustment can’t be used. App continues to be buggy and you keep pushing for AI instead of focusing on a working app and functions people that appreciate photography care for. Looking for a replacement app that does that.
No longer works
No longer working when I try to post photos
another app ruined
we did NOT need to add ai to the app. this new feature is tempting me to delete the app forever.
Ai lab
I opened VSCO today to see that a new AI feature has been added. I’m extremely disappointed. Prioritizing something that is horrible for our planet and our minds over other features or literally anything else is something that every app seems to be doing lately, and I’m very upset VSCO has hopped on the bandwagon. There is no need for this feature and now it’s in the way
selfish trump supporters planet wreckers
If you don’t stop using AI you’re going to be boycotted.
This app and studio editor sucks
You can’t even import photos, when it let me once i edited a few photos and exported them to find out they exported with an inverted look…
It’s something bad
Look of if I could rate it zero stars I would, their guidelines monitoring could use a lot of work, glad I deleted my personal account so I could do a meme account that was deactivated by VSCO for violating guidelines without actually doing so.
Used to be good
Recent updates with the stupid pseudo tik tok "for you page" mean that now what little followers and friends I have on the app don't even see my posts. That's literally all VSCO was for in 2026 - sharing photos through a more casual / artistic lens than Instagram with a smaller group of people who I know and who also use the app, now it's useless for that. Posting into the void of an algorithm... we lost another one <\3
They ruined it
VSCO used to be a place for creative people to edit and collect photos. They put most of the formerly free editing features behind a pay wall now, and have changed the interface completely. This app is trash now. Don’t even get me started on it’s unnecessary introduction of AI
Poor free version
Slowly taking away all the editing features on the free version. 3-4 I used to use are now locked, only able to use if you upgrade to premium. I love this app, I’ve used it for years it’s just really disappointing and frustrating.
Unreliable
Ok as far as features but I paid for the pro version which just randomly disappeared one day. App closes randomly very often. Pictures don’t load and I find myself restarting it constantly. Not worth the annoyance. Don’t bother paying for it.
Dastardly annual pricing scheme
Making it 13 a month for monthly and five a month for an annual plan is dastardly. Let’s be real $5 a month for annual should be $7-8 a month MAX. Predatory annual lock in pricing / not standard at all
Frequently deletes your photos.
If you delete the app, photos gone. If you get a new phone, photos gone. If the app crashes all by itself and you do nothing, photos gone.
Not Great
It used to be the best app to edit pics. It’s become quite heavy, very slow (to the point where it gets “stuck” saving photos and into a loop it never comes out of) plus the most expensive plan makes no sense as it adds nothing other than a couple of the same filters that are available on the cheaper version. I want to use it and love it, but I’m having a hard time finding it amazing recently and can’t wait for my subscription to expire so I can move to another option.
Coasting Downhill
VSCO used to be an incredible tool and platform, but in recent years its overpricing itself and adding meh features while cutting useful ones. I can make similar edits more quickly using iPhone’s built-in software and can make better edits using a tool like Lightroom. Unclear where VSCO’s value lies at $40+ annually with less and less to show for it - especially when you see how much of our data they’re apparently selling off to third parties. And note how the featured ‘most helpful’ 5-star reviews are from years ago…
Putting the defining feature of making a border-to-square edit behind a paywall was loser behavior
👎🏼👎🏼👎🏼👎🏼👎🏼
price increase
this app is glitchy AF. also NO ONE ASKED FOR AI. now the price increase. gonna delete this app and find something else. congrats.
Was my go to app
Simultaneously the software became buggier (especially with video) and they jacked up their prices by literally double.
It would be one thing if they had added value instead of bugs. Then insult to injury they hid even *more* tools behind subscription. They lost me after 4 years as a premium member.
It would be one thing if they had added value instead of bugs. Then insult to injury they hid even *more* tools behind subscription. They lost me after 4 years as a premium member.
Nice filters , horrible ui and pricing.
Great filters and that’s about it. The menus are confusing and the pricing is way too much . I really wanted to love this app but those 2 negatives are bad enough for me.
Recent Update Screwed Up
Recent update screwed up.
Slow connection
Slow connection
Не работает инструмент размытие. Сохраняет не корректно
При сохранении фото, размытие не на тех местах. Так уже месяц. Поверите. Подписка платная.
the paywalls have gotten out of hand
i’ve been using VSCO since 2018, now i’m going to delete it because it’s no better than using the apple photos to just edit my photos because the amount of stuff that didn’t use to be behind paywalls, are now behind a paywall. it’s insane.
Super buggy latest update
I used to really like this app but it doesn’t work as well as it used to. Photo will look fine in app but blur breaks when it’s rendered to camera roll. Randomly deletes edits. And now there’s an ‘premium’ paywall so you don’t have access to different effects and filters unless you pay extra
Charged me??
It gave me the option for a free subscription trial. Then it charged me $60 immediately requesting a refund
+ 3 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)