Review Insights · App Store
WalkUp | Step Up & Weight Loss
Walkup Technology · 148 ratings · ★ 4.6
4.6
★★★★★
148 ratings
📋 All 4 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rip off
I thought I was just signing up for the $9.99 package. Then I looked at my bank account and realized they were charging me another $34 and another $10 for something I never ordered plus the $9.99!They said I ordered the prime package and an e-book, which I did not do, and when I complained about it they would not return my money. They said it was against their policy. Do not recommend.
Be Careful!
I signed up for 1 month exercise and they charged me TWICE! And they refused to give my refund! What a scammer. So be careful people!!!! 🤬😡
Be Careful
I was just looking at this App to see if it was something that would be helpful. I didn’t really care for the layout so I was going to delete it. The next thing I know I’m subscribed. I didn’t get a chance to confirm or delete. So they charged me for a year.
I asked for a refund and explained the situation but they only offered a different version. I again asked for a refund and they blew me off.
Very disappointed with the lack of customer service with this App.
I asked for a refund and explained the situation but they only offered a different version. I again asked for a refund and they blew me off.
Very disappointed with the lack of customer service with this App.
Not impressed
So far not worth the money I have spent
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)