Review Insights · App Store
Warehouse Runner
Danielle Jackson · 491 ratings · ★ 4.7
4.7
★★★★★
491 ratings
🎯 Build a better version
Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"stock"
7 negative reviews mention this · 44% of all complaints
★★★★★ "Not accurate for my local stores “last checked 2 hours ago” for most things wrong. Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, whe…" - user0050
2
"items"
6 negative reviews mention this · 38% of all complaints
★★★★★ "Not accurate for my local stores “last checked 2 hours ago” for most things wrong. Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, whe…" - user0050
3
"costco"
6 negative reviews mention this · 38% of all complaints
★★★★★ "Inaccurate. We were presented with a very large list of clearance items supposedly available at the 3 warehouses we are near to. The app listed many more items than we really saw on clearance, and a number of items that the app said were on clearance a…" - catlover43215
4
"item"
5 negative reviews mention this · 31% of all complaints
★★★★★ "$7 wasted. I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to …" - Katiewoo13
5
"inventory"
5 negative reviews mention this · 31% of all complaints
★★★★★ "Inaccurate. We were presented with a very large list of clearance items supposedly available at the 3 warehouses we are near to. The app listed many more items than we really saw on clearance, and a number of items that the app said were on clearance a…" - catlover43215
6
"accurate"
4 negative reviews mention this · 25% of all complaints
★★★★★ "Not accurate for my local stores “last checked 2 hours ago” for most things wrong. Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, whe…" - user0050
7
"stores"
4 negative reviews mention this · 25% of all complaints
★★★★★ "Not accurate for my local stores “last checked 2 hours ago” for most things wrong. Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, whe…" - user0050
8
"search"
3 negative reviews mention this · 19% of all complaints
★★★★★ "$7 wasted. I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to …" - Katiewoo13
9
"free"
3 negative reviews mention this · 19% of all complaints
★★★★★ "$7 wasted. I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to …" - Katiewoo13
10
"price"
3 negative reviews mention this · 19% of all complaints
★★★★★ "$7 wasted. I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to …" - Katiewoo13
11
"change"
3 negative reviews mention this · 19% of all complaints
★★★★★ "$7 wasted. I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to …" - Katiewoo13
12
"been"
3 negative reviews mention this · 19% of all complaints
★★★★★ "Not accurate for my local stores “last checked 2 hours ago” for most things wrong. Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, whe…" - user0050
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Was Useful until..
the developers got greedy hiding features behind paywall. Deleting.
$7 wasted
I was looking for a specific item so bought a month subscription. Turns out all the deals were across the country. The search function is very limited, I’m not actually able to easily search for thing (categories are huge - I don’t need to see candles when all I’m looking for is furniture for my new apartment). If there was a week free trial or the price point was much cheaper this app would make more sense. If I find some value in the remaining month I’ll change this review.
Not accurate at all
Used for multiple locations, app needs work as accuracy is off. I noticed items shown discounted and in stock but the items have been out for at least a couple months.
Great app, randomly stopped working!
I really love this app but one day I opened it and it was empty - like I could flick through the screens but it showed zero items in each category
I have tried deleted and redownloading the app many times, nothing fixes it. And there doesn’t appear to be a way to report bugs. Very frustrating!
I have tried deleted and redownloading the app many times, nothing fixes it. And there doesn’t appear to be a way to report bugs. Very frustrating!
You can’t really buy anything
The app isn’t useful because the Costco inventory reports on which it’s based are inaccurate when they get to the very last few items. They’ll be sold out yet the app shows low stock. So you can’t really buy things.
Don’t waste your money on premium
Data was over a week old- waste of money
Downloaded App to Search for Costco Item
I made multiple searches for sunglasses and not one pair of sunglasses appeared. I do not recommend this app.
Can't change zip code for local warehouses
I disabled the location detection on all of my devices, so I usually get the home page for stores in Miami when I go to retail websites. HOWEVER, this app won't allow me to change the zip code and I'm not going to turn on my location detection bc of one app.
Inacurrate
Showing in stock items but the store didnt have any
Inventory data is not accurate
Downloaded this app and sent me on a wild goose chase looking for an item which was out of stock at all stores. Deleted my subscription and will request a refund. If the data isn’t accurate, it isn’t valuable. Wanted this to work, but it’s a dud.
$80/year??? No way
What a joke. I was trying to find one item, and their website intentionally withheld the stores that had it in stock saying I need to download the app. So I did. Then it wanted to charge me $80/year to search beyond my 3 closest stores. No thanks. I’d have paid $5 for lifetime access. Beyond that you can eat a bag of mallard ducks.
Incorrect Inventory
I am using the free version to try this out. Inventory was incorrect in two Costco that I visited. App shows as green (in stock) but there was nothing to be found.
Not accurate for my local stores “last checked 2 hours ago” for most things wrong
Not accurate for most of my local stores, when it says “Last checked x hours ago” can no longer be trusted most in/out of stock or even prices is not accurate most of the times on several items over several months when I’m at the store, when I verify with the store the item may not have been in stock for weeks, even tough the app says it was and was “verified 2 hours ago”. Also, I accidentally (my fault) purchased a year and am stuck with it, no refunds. Buyer beware. Don’t delay, make sure you verify its accuracy during the trial (if they have it still) o small month before committing (din’t let it auto bill the subscritpionand forget like me)
Inaccurate
We were presented with a very large list of clearance items supposedly available at the 3 warehouses we are near to. The app listed many more items than we really saw on clearance, and a number of items that the app said were on clearance at the specific warehouse but were not. Overall food items seemed reasonably accurate but clothing was completed inaccurate perhaps 10% of the listed items were available.
I realize this is a Costco issue to a great extent - I've been a member for 25 years and their inventory system is pretty much 1970's at best - but if the underlying data is unreliable it defeats the purpose of the app regardless of where the data comes from.
I realize this is a Costco issue to a great extent - I've been a member for 25 years and their inventory system is pretty much 1970's at best - but if the underlying data is unreliable it defeats the purpose of the app regardless of where the data comes from.
Ok
Go quickly, or the inventory change if it is the last one. I didn’t care for the price. I just use the Costco App for free. I just pick the warehouse location. The 3 locations it gave me wasn’t even the closest Costco.
Good app / bad pricing
The app is good but the yearly sub is more expensive than Costco membership. I think there’s a pricing mistake here. It’d have a huge user base if the price were better positioned.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)