Review Insights · App Store
Watch Faces by Facer
Little Labs, Inc. · 54,124 ratings · ★ 4.6
4.6
★★★★★
54,124 ratings
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Top complaints - extracted from 87 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
46 negative reviews mention this · 53% of all complaints
★★★★★ "Rewards don’t work. When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app." - Mobysmom16
2
"faces"
39 negative reviews mention this · 45% of all complaints
★★★★★ "Rewards don’t work. When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app." - Mobysmom16
3
"work"
29 negative reviews mention this · 33% of all complaints
★★★★★ "Rewards don’t work. When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app." - Mobysmom16
4
"watch faces"
23 negative reviews mention this · 26% of all complaints
★★★★★ "Rewards don’t work. When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app." - Mobysmom16
5
"subscription"
21 negative reviews mention this · 24% of all complaints
★★★★★ "Useless for older watches. I have a series 4 Apple Watch and apparently the premium subscription is completely useless for me as everything tells me the faces will only work for a series 7 or newer. I tried to request a refund for the subscription through Apple with …" - Noname9065
6
"money"
20 negative reviews mention this · 23% of all complaints
★★★★★ "Useless for older watches. I have a series 4 Apple Watch and apparently the premium subscription is completely useless for me as everything tells me the faces will only work for a series 7 or newer. I tried to request a refund for the subscription through Apple with …" - Noname9065
7
"premium"
19 negative reviews mention this · 22% of all complaints
★★★★★ "Useless for older watches. I have a series 4 Apple Watch and apparently the premium subscription is completely useless for me as everything tells me the faces will only work for a series 7 or newer. I tried to request a refund for the subscription through Apple with …" - Noname9065
8
"doesn"
17 negative reviews mention this · 20% of all complaints
★★★★★ "New ads update doesn’t work. I’ll watch an ad for a watch face. No problem. The problem is that it doesn’t work! The latest update broke the app!" - Diversiondesign
9
"apple"
13 negative reviews mention this · 15% of all complaints
★★★★★ "Dated material. Watch faces are dated and generic. Sorry, I just was expecting faces that gave Apple competition with what they designed." - randocomando
10
"doesn work"
12 negative reviews mention this · 14% of all complaints
11
"watch face"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Rewards don’t work. When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app." - Mobysmom16
12
"nothing"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Paid for blackout. I got maybe three watch faces from this on my series 11, with current update. Nothing downloads as described, no matter the image chosen the watch face is a black screen once completed." - LadyLotus17
📋 All 87 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rewards don’t work
When I watch the videos to earn the watch faces it does not work. I’m not impressed and will be deleting this app.
New ads update doesn’t work
I’ll watch an ad for a watch face. No problem. The problem is that it doesn’t work! The latest update broke the app!
App
Just downloaded app and none of the watch faces are going in my watch they are all blank. Tried restarting app and everything and still the same.
Paid for blackout
I got maybe three watch faces from this on my series 11, with current update. Nothing downloads as described, no matter the image chosen the watch face is a black screen once completed.
Doesn’t Sync
Non of the faces sync right to my watch. It doesn’t show the right weather, my steps, anything right. Only the time is right. Tried trouble shooting and that didn’t work. And I made sure the face I downloaded said it works for my version in the description.
👎🏼
They changed the free watch faces to watch ad for free faces and it doesn’t work.
Ads
When I tried to send a face to my watch and wasted minutes of my life that I could’ve been doing anything else, I watched an ad, but it continued saying that I needed to watch the ad over and over again. Nice going, Facer.
No Digital Seconds
There was only one option for digital face with seconds?! I expect this from Apple, but not from 3rd party app with so many faces.
didn't work of course
didn't work of course. only showed ads, nothing happened after that.
Worse and worse
I use to love this app but overtime it just gets worse and worse the app itself get worse the complications stop showing up and now i have to watch an ad for nothing to happen i literally cannot use this app this app was never this broken
Not really comparable
Only a few faces work, most aren’t apple compatible
Useless for older watches
I have a series 4 Apple Watch and apparently the premium subscription is completely useless for me as everything tells me the faces will only work for a series 7 or newer. I tried to request a refund for the subscription through Apple with no luck. I cant add a single face to my watch so it was a complete waste of money.
No response from customer support
The app is not working at all. I have followed all the recommended steps, but I continue to receive the message, “Whoops, looks like something went wrong.” My Apple Watch is properly connected, and the app is installed on both devices.
I have also reached out to customer support, provided screenshots of the issues, and explained the problem in detail, but the issue remains unresolved. I would like to recommend this app to others, but I cannot do so because I have been unable to use it successfully myself.
I have also reached out to customer support, provided screenshots of the issues, and explained the problem in detail, but the issue remains unresolved. I would like to recommend this app to others, but I cannot do so because I have been unable to use it successfully myself.
Not Worth It Anymore
This app continues to go downhill instead of improving. Many of the faces don’t work for my watch anymore, still get irrelevant results when trying to search on the explore page, still not able to search just free faces…. I have given this app all the chances possible and I continue to be disappointed.
Doesn’t work
information on the watch faces does not sync and the process to get them on the watch is muddled. I would like a refund please! This is a scam.
All watch faces are not loading in
I purchased the premium one
But all of a sudden no watch face works I even
It just says oops try again later and none of the pictures loaded as well
But all of a sudden no watch face works I even
It just says oops try again later and none of the pictures loaded as well
Paid for app but now nothing
I paid for the app and then suddenly the app was gone. Started back up but I can’t restore purchase.
Scam!
Do not buy this. The watch faces don’t stay on your watch and you initially get charged $3.99 but then there is a hidden note that they will charge you 29.99 monthly. I canceled right after the $3.99 charge. Randomly got a $29 charge. The company only works via email and will only refund 50% of that amount and claimed to cancel your account but some reviews say they are not true to their word.
Biggest Scam
100% of all the watch faces doesn’t work that I tried so don’t waste your money like I did (going to do a charge back)
Doesn’t even work
Paid for the subscription just for it not to work. All I get are error codes. Ridiculous
Fallout skin
Came here for the fallout skin disappointed that it doesn’t work and all the comments saying that it doesn’t work. Please fix and I will be back
Doesn’t work
I tried all of the troubleshooting tips in the FAQ, and I can’t get any faces to load onto my watch. I have a series 10.
Don’t do it
None of the faces I tried worked. Waste of my money
Upgrade worthless
The free watch faces were pretty good and always worked on my Apple Watch 10 just fine. So I took the leap, spent the $20 for premium. Not one premium watch face has downloaded correctly. Bet you’re laughing all the way to the bank on this little scam!!
ZERO NOT AVAILABLE
I purchased a monthly subscription to Facer. Facer took my money and I never saw my subscription. I have emailed support. I have sent my receipt and error code. I was just told to refresh my purchase. That was the only solution. Guess the app is broken or a scam. Would not recommend.
Price jump kills it for me
Really awesome app but that price jump coming up is a killer for me!
Scam
Thank god I only got the lows subscription. Which is about to go up. You can only download to 11 and up watches if you don’t have that don’t bother. There are better apps out!
Waste of time
I’ve tried multiple faces from this app and NON of them update stats on a regular basis. There were days that I’d look at my watch and nothing was updated. To update you’re supposedly have to log in to Facer on your phone to update stats. 1. You shouldn’t have to do that. 2. It still doesn’t work. Which is sad because Facer has some of the nicer free faces you can download and try.
Subscription error
This app is a nightmare. It’s constantly returning an error when trying to subscribe. And when I do manage to subscribe every few months the app will forget the subscription settings and all my watch faces will disappear. I’ve repeatedly emailed the support customer service and they NEVER reply. Huge waste of time and money.
Not worth a premium subscription
Downloaded exclusively for the pip-boy watch face, only to discover that it’s locked behind a subscription and cannot be purchased separately. Hard pass. I wouldn’t mind paying to permanently own it, but I’m not about to blow $20 a year for a “premium” face that could very easily be removed from the catalogue or be changed without my consent, then be left with nothing to show for my money at the end of the day.
Waste of money
Don’t waste your time or money multiple faces don’t work even though they say it’s compatible with your watch. Even customer support work fix anything
Didn’t like at all
I paid for the full subscription and it wouldn’t even sync to my Apple Watch.
Please shut this app down
The worst app ever. All this app does is take your money-no point in contacting them because they won't fix the issue. Don't fall for buying premium because it doesn't work.
False pricing
As said $2.99/ mo. Charged twice that.
Repetitive garbage
They make you pay for “premium” before you can access the app or watch faces. The small amount of free faces are the same faces they force you to choose 3 of- even if you do not like any of them.
After paying for premium, I was only able to access the “free” faces while receiving nonstop ads for premium upgrade (which I already had).
Aside from that, the app boasts it’s the largest face gallery ever- but it’s all the same repetitive garbage. Almost every watch face I saw was terrible designed.
I want my money back.
After paying for premium, I was only able to access the “free” faces while receiving nonstop ads for premium upgrade (which I already had).
Aside from that, the app boasts it’s the largest face gallery ever- but it’s all the same repetitive garbage. Almost every watch face I saw was terrible designed.
I want my money back.
Dismayed in Downey
I have an account with Facer that I have not used to change my watch face in several months. I had saved various faces that I would use. They used to have a free app that had some decent faces in it, and a paid Premium alternative Disappointed with better ones if you wanted to pay for them. Now, you have to pay for EVERYTHING, the free app has gone away, and I cannot access any of my saved faces. I loved this app before, but not now. Apparently, unless you KEEP PAYING you can’t access anything you saved previously.
Porn in the advertisement
I will never support an app that has porn in the advertisements
Unable to subscribe
It does not matter how many times I try to subscribe to premium, I get an error and the app does not recognize I have a subscription and I’m unable to access premium content. My phone is up to date the app is up to date. This needs to be fixed
Subscription
I’ve had so many issues with this app. Tech support tells me what to do to fix the issues but still doesn’t resolve the problem
No Carbinox
One of the most popular smart watches on the market and this app has nothing for it🤷🏻♂️
Ok
The app interface is great and there are many really good watch faces but that’s only if you pay a monthly or annual premium subscription. Very frustrating as the best watch faces are unavailable.
Facer app
When go to use the app to search for a face.. the watches shows on the app with all blacked out images with a tiny blue square in the middle and when I click on the watch image,it won’t load at all.
Ужас
У меня ультра 2 ничего не работает скачать из за дисплея питбой из фалаут ничего не работает
Missing faces parts all the time
When I add faces to the watch, hours later, they are misconfigured, with missing parts or with the screen completely black, and I have to delete them and add them again. However, it happens again.
Don’t bother
Too many problems…… nearly every face had a problem….. cancelled after two months……
Locked behind a paywall
In what world are we living in where a screen saver cost a monthly/yearly subscription…
Blank Watch Faces
None of the Apple Watch faces I chose to use from this app transferred correctly to my watch, leaving the fave blank. This, despite my Apple Watch being compatible with the app's requirements (I'm wearing a Series 10).
Used to work
Used this app w/ the fallout themes months ago and it worked just fine. Now the photos and theme don’t load on the watch. I’ve tried troubleshooting but it’s useless.
Didn’t work
Downloaded several watch faces but couldn’t get any to sync as advertised. They just showed up as blank modular faces even with the premium subscription.
Junk
I downloaded and nothing came up on the app so I thought I needed to pay first so thank goodness I only got ripped off $5. There is absolutely NOTHING on the app!! I want my money back
+ 37 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)