Review Insights · App Store
WatchCharts
WatchEnthusiasts LLC · 971 ratings · ★ 4.8
4.8
★★★★★
971 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"account"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Not able to login anymore. Used to enjoy the app. I can no longer login for some reason. Chose the forgot password option and "states account not found," disappointed." - D33V38
2
"useless"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Useless. App doesn't work. It's not loading at all." - Bien787
3
"nothing"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Used to love this app. Since the latest IOS update it’s unusable. I’ve been checking the App Store for updates for a couple weeks and still nothing. I’d be irate if I was a premium subscriber." - Watchmaker User
4
"login"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Not able to login anymore. Used to enjoy the app. I can no longer login for some reason. Chose the forgot password option and "states account not found," disappointed." - D33V38
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Useless
App doesn't work. It's not loading at all.
Blank screen
The app has stopped working and only shows a blank screen. I have already deleted and reinstalled it, but the problem continues. This has been going on for weeks. I pay a very high annual subscription, and at this point the app is completely useless.
Used to love this app
Since the latest IOS update it’s unusable. I’ve been checking the App Store for updates for a couple weeks and still nothing. I’d be irate if I was a premium subscriber.
App issue
Request account deletion button does nothing.
crashing
App is crashing！Cannot open any watch details.
It’s crashing !
Downloaded this app 2 times consistently crashing can’t open any details on the watches! Useless
Can not create an account.
All the options for creating a new account are a blank and can not be filled out correctly.
Wow app is bad
Great IG posts so I decided to get the app. Horribly buggy registration process. Small screen real estate loaded with stupid ads everywhere. Not worth it at all.
Cannot Log in
When I type in my username and password to login, the button acknowledges that I’ve clicked it but it does absolutely nothing. I have reset my password several times and I’ve re-confirmed my email multiple times as well, no change. Because of this the app is no longer useable on my iPhone or IPad.
Repeated Server Issues
Recently, so may server connection issues with the app not being able to connect to its upstream servers.
Shutting down when searching
Great app but when i do a search it shuts down. Delete and reinstall did not help. Please fix it, i like the app
Not able to login anymore
Used to enjoy the app. I can no longer login for some reason. Chose the forgot password option and "states account not found," disappointed.
Frequent crashes and poor design
Overall the app has decent utility. The data comes only from eBay, and Watchuseek it looks like. I find it useful. But it crashes often. The UX is average at best.
Can’t create an account
Tried to create an account via the login with Apple method and it doesn’t do anything. It will go through the steps just to bring you back to the login page.
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)