Review Insights · App Store
Waylet. Pagos con el móvil
REPSOL SA · 1,061 ratings · ★ 4.8
4.8
★★★★★
1,061 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
4 negative reviews mention this · 31% of all complaints
★★★★★ "App doesn’t work. Can’t create an account can’t charge car" - Sunnysiders94
2
"email"
3 negative reviews mention this · 23% of all complaints
★★★★★ "Waste of time. If you want to waste 15 min in a parking lot to give this app a lot of personal information (name , ID number, email, phone number) and then be unable to use it because it won’t send the SMS confirmation code to your non Spanish phone numbe…" - malekrem44
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t register
I can’t register because it never sends a code to my phone number. This ruined my day; there are no other chargers near my hotel. Also there is no English option. I don’t understand why I can’t just pay with card at the charger; I don’t want to use an app.
Problema con la tarjeta
Me admite la tarjeta sin problema pero después no puedo pagar con la app
Waste of time
If you want to waste 15 min in a parking lot to give this app a lot of personal information (name , ID number, email, phone number) and then be unable to use it because it won’t send the SMS confirmation code to your non Spanish phone numbers then this is the app for you. Terrible app.
App doesn’t work
Can’t create an account can’t charge car
No funciona
Cuando creo una cuenta la aplicación se cierra. Ahora no puedo desvincular mi NIE de mi correo. Es porque mi correo tiene un punto en el nombre? Suena algo muy básico para que no funcione.
Terrible app!
Only in Spanish. Impossible to add payment card even after setting up
Account. Much better to use iberdrola or Electromaps!
Account. Much better to use iberdrola or Electromaps!
Not convenient!
Not a convenient way to pay when you are outside in the heat and needing to download a whole app, sign up, get an email, add a payment method, and do many things just to get the app going. It took 13 minutes to sign up (and I’m “fast” compared to just putting Apple Pay at the stations. Really stupid and inconvenient
No funciona
No funciona para hacer pagos , desístalo instalo y sigue el problema lo he hecho varias veces
Worst app ever
Doesn’t work, assistants are horrible and refuse to help.
Hola baje la aplicación y no me dejo registrar me no se porque?😔
Del momento empezó mal la app
Don’t work !
I try 5 times
But it is not work
No possible register
Also no possible charge car
But it is not work
No possible register
Also no possible charge car
Don’t work authorization
I try few times for authorization for email, FB, Google … bugs all time
4 tarjetas no acceptadas
1 hora intentando cargar. Después de verificar 3 tarjetas nacionales (de Caixa y Santander) y 1 internacional (Chase) error en la carga a pesar de haber autorizado el depósito de €70 previo a la carga.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)