Review Insights · App Store
Well Up-Level Up Your Wellness
ILLUMEOS · 793 ratings · ★ 4.3
4.3
★★★★★
793 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"blood"
20 negative reviews mention this · 61% of all complaints
★★★★★ "Does not measure blood glucose. Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT. Sick and tired of the fraudulent claims." - Kristabsn
2
"sugar"
17 negative reviews mention this · 52% of all complaints
★★★★★ "Where are the direction to use the blood sugar .. Lacking basic information needed to operate. I wanted to use the free 7 day trial and was immediately charged full weekly price. I would rather stick my finger than be stuck with junk." - TooMom
3
"blood sugar"
17 negative reviews mention this · 52% of all complaints
★★★★★ "Where are the direction to use the blood sugar .. Lacking basic information needed to operate. I wanted to use the free 7 day trial and was immediately charged full weekly price. I would rather stick my finger than be stuck with junk." - TooMom
4
"free"
15 negative reviews mention this · 45% of all complaints
★★★★★ "Where are the direction to use the blood sugar .. Lacking basic information needed to operate. I wanted to use the free 7 day trial and was immediately charged full weekly price. I would rather stick my finger than be stuck with junk." - TooMom
5
"false"
7 negative reviews mention this · 21% of all complaints
★★★★★ "False. Says it’s free--well it’s free for 3 days then like $8 a week. Not worth it." - Treelady15
6
"advertising"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Well up. This app is NOT free!! Quit advertising that is is!!!!" - WTHNIS
7
"check"
6 negative reviews mention this · 18% of all complaints
★★★★★ "No true. This is not true . It does check your pulse only. And it is $9.99 per week and not free. No blood sugar check . Not true." - FerialAboodMD
8
"measure"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Does not measure blood glucose. Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT. Sick and tired of the fraudulent claims." - Kristabsn
9
"glucose"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Does not measure blood glucose. Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT. Sick and tired of the fraudulent claims." - Kristabsn
10
"disappointed"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Does not measure blood glucose. Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT. Sick and tired of the fraudulent claims." - Kristabsn
11
"does"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Does not measure blood glucose. Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT. Sick and tired of the fraudulent claims." - Kristabsn
12
"check blood"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Blood vSugar. I’m really disappointed yet again. This is probably the 5th app that says it will check blood sugar by placing your finger on the camera lens. Another false advertisement. I’m deleting this app as well." - Sandy Ridge, NC FAN
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Does not measure blood glucose
Highly disappointed with this fraudulent app. Video shows it will measure blood glucose, BUT IT DOES NOT.
Sick and tired of the fraudulent claims.
Sick and tired of the fraudulent claims.
Where are the direction to use the blood sugar .
Lacking basic information needed to operate.
I wanted to use the free 7 day trial and was immediately charged full weekly price.
I would rather stick my finger than be stuck with junk.
I wanted to use the free 7 day trial and was immediately charged full weekly price.
I would rather stick my finger than be stuck with junk.
Well up
This app is NOT free!! Quit advertising that is is!!!!
False
Says it’s free--well it’s free for 3 days then like $8 a week. Not worth it.
No true
This is not true . It does check your pulse only. And it is $9.99 per week and not free. No blood sugar check . Not true.
Blood sugar
It want let me check my blood sugar
Scam scam please don’t you will not be able to cancel
This is a scam apps After you signed no way no way to cancel I’m stuck I need to cancel no way from the apps
GrandmaV
This, like perhaps 10 other apps I’ve tried, all seem to promise no more pricking to test blood sugar. Every time, I’ve been disappointed and quickly deleted the app. It is clearly a “come-on” to get diabetics to check out the app but why should we bother with an app when we can note our blood sugar - tested in the traditional way - for free?
Not a free app to even try
Not free as advertised. False advertising.
Don’t be a sucker
Downloaded app got something else they will charge up, it’s totally wrong.
Beware
Whatever happened to false advertising? I am so sick and tired of all these apps that say they can measure your blood sugar and THEY CANNOT!!
Glucose reader?
Really…. Someone should explain you input the data after performing on a different device. VERY DISAPPOINTED! Didn’t it show placing your finger on a fingerprint????
Not free
Why say it’s free when it’s not???
Rip off
It advertises you an check blood sugar, but it’s a tracker not Tester… you can log tests but not check blood sugar with it
WTH
I thought it said app was free??
This app is not really free!
I downloaded this app because it was supposed to be able to check my blood sugar, and it said that it was a free app.
The app itself may be free, but it doesn’t do anything unless you’re willing to pay for a subscription.
The app itself may be free, but it doesn’t do anything unless you’re willing to pay for a subscription.
Mentira
Es una mentira
Not honest
Says it’s free. But it’s not
Misleading
Implied reading glucose. Call I saw was tracking!😡
Scan
It says free blood sugar tester
After install it asks for credit card
The developer is giving false information
Apple should block these kind of people
After install it asks for credit card
The developer is giving false information
Apple should block these kind of people
Scam app
Says that it’ll monitor your glucose that you have to input manually. Then you have to pay for the service that I can get for real for other stuff. This is a scam.
DO NOT USE
It’s says it measures blood sugar and it doesn’t measure anything, don’t waste your time on this nonsense!!
Is not free is almost 7 per months
Not true what they said in the video they can not scan for sure the blood sugar you just can add info same think you blood pressure the heart rate is ten only thing that can scan
Scam!
It claims to be free but it charged me $40
Fake advertising
Suzie
All this does is measure your heart rate. The advertising says just put your camera on your wrist and it will measure your blood sugar, blood pressure, oxygen levels and heart rate. Total rip off!
All this does is measure your heart rate. The advertising says just put your camera on your wrist and it will measure your blood sugar, blood pressure, oxygen levels and heart rate. Total rip off!
What a Joke!
This is definitely not free or even close to it! There are no instructions on how to use the blood glucose sensor. This app is horrible and I am deleting it!
False advertising.. it’s not free and it doesn’t read your blood sugar!
False advertising
Scam
Stay away from this app. $6.99 a week for nothing. Shows blood sugar monitoring but absolutely does not.
Can’t find the right screen
The ad shows a page where you just put your wrist against the camera and it calculates your heart rate, blood pressure and blood sugar. I downloaded the app and I can’t find that screen. Misleading. I’m canceling.
False advertising
I downloaded this app because it advertised to be able to read blood sugar. However it doesn’t have anything to scan the blood sugar like it says. I have to manually take it with our reading and manually enter it.
Not at all accurate
Doctors have studied for years, trying to make instruments that help measure pulse, oxygen levels, and blood pressure, but all of a sudden this app can do it in a few seconds? I don't think so. You also cannot tell the calories of something just by looking at it. if I take a picture of a cake, they might give me a random calorie intake on a standard cake, not paying attention to any ingredients because they cannot see ingredients, they just see cake. The cake could be a watermelon underneath frosting, and they wouldn't notice! Another example, they might be able to guess based off of the ingredients and amount shown, but they don't know how those ingredients were processed, whether you added spices/dressing/condiments or not, etc. My main point is, don't waste your time or money
Blood vSugar
I’m really disappointed yet again. This is probably the 5th app that says it will check blood sugar by placing your finger on the camera lens. Another false advertisement. I’m deleting this app as well.
Good intention
Great news to hear about your app, but after unsuccessful 15 tries of getting my first blood sugar test I was disappointed and couldn’t figure out your app
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
15%
Negative (1-2★)