Review Insights · App Store
Wellance - AI Health & Balance
Peppervale · 1,854 ratings · ★ 4.4
4.4
★★★★★
1,854 ratings
🎯 Build a better version
Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
23 negative reviews mention this · 59% of all complaints
★★★★★ "Wellance - AI Health and Balance. This app, Wellance, cannot do bp or sugar merely report scores that I note. It is useless for me. Please do not renew free trial. Please cancel." - Bbe1954
2
"sugar"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Wellance - AI Health and Balance. This app, Wellance, cannot do bp or sugar merely report scores that I note. It is useless for me. Please do not renew free trial. Please cancel." - Bbe1954
3
"blood"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Scam. They say blood sugar monitoring is free but when you open it it immediately is pushing you to buy the premium+ and you can't do a check unless you agree to." - Gaijin1956
4
"blood sugar"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. They say blood sugar monitoring is free but when you open it it immediately is pushing you to buy the premium+ and you can't do a check unless you agree to." - Gaijin1956
5
"trial"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Wellance - AI Health and Balance. This app, Wellance, cannot do bp or sugar merely report scores that I note. It is useless for me. Please do not renew free trial. Please cancel." - Bbe1954
6
"does"
6 negative reviews mention this · 15% of all complaints
★★★★★ "App is not free.. The first thing the app does is make you pay for a trial. It lies when it says it’s free. After that it can do nothing right." - Kneehimiah
7
"free trial"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Wellance - AI Health and Balance. This app, Wellance, cannot do bp or sugar merely report scores that I note. It is useless for me. Please do not renew free trial. Please cancel." - Bbe1954
8
"premium"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Not Free. App advertises free, until you download and then you pay for Premium. There are no uses for free part of App." - BGC2003
9
"download"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Not Free. App advertises free, until you download and then you pay for Premium. There are no uses for free part of App." - BGC2003
10
"scam"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Scam. They say blood sugar monitoring is free but when you open it it immediately is pushing you to buy the premium+ and you can't do a check unless you agree to." - Gaijin1956
11
"unless"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Scam. They say blood sugar monitoring is free but when you open it it immediately is pushing you to buy the premium+ and you can't do a check unless you agree to." - Gaijin1956
12
"subscription"
4 negative reviews mention this · 10% of all complaints
★★★★★ "New subscription. Installing the app on my phone was somewhat difficult." - Loyal pathway
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Wellance - AI Health and Balance
This app, Wellance, cannot do bp or sugar merely report scores that I note. It is useless for me.
Please do not renew free trial. Please cancel.
Please do not renew free trial. Please cancel.
Not Free
App advertises free, until you download and then you pay for Premium. There are no uses for free part of App.
Scam
They say blood sugar monitoring is free but when you open it it immediately is pushing you to buy the premium+ and you can't do a check unless you agree to.
Not true
It is not free cost $9.99 a week
App is not free.
The first thing the app does is make you pay for a trial. It lies when it says it’s free. After that it can do nothing right.
NOT FREE
SCAM THIS APP IS NOT FREE
Scam
Not free, don’t buy
NOT Free!!
These apps are always lying to get you to download. Wish the controlling faction of government would stop this stuff!
Deceptive
Free trial only.
This is a scam
It only does your pulse
Trying to get app to work
Can’t get any results all up sell no results
Misleading?
If I understand correctly, this does not measure blood sugar. It only logs the number measured by other means.
< 1 star
< 1 star
Dont do it. Hard to cancel !
Have tried to fid a cancel. It must be hidden well !
Untruth
An iPhone cannot measure blood sugar with its camera. Don’t be fooled.
Useless for me
I have asked several times during the “free” period of 3 days to cancel it. The email went unanswered many times. To the point of just calling my bank to not approve the charges especially since they do not answer people. I upgraded thinking this app would be helpful but it only takes a pulse. Anything else I have to get numbers on my own. Useless to me
Liars
Everything about this app is a lie
Not really free
I don’t really know if the app works because you can’t really do much unless you want to pay for the premium app. It should not be advertised as free.
It’s a joke
Advertisement says testing blood glucose is free. One has to subscribe to be able to test.
I don’t like to be offered free trials unless it’s explained in the opening remarks that it will…
I don’t like to be offered free trials unless it’s explained in the opening remarks that it will be continued at a fee without any notification. And there should be notification before being charged.
Don’t bother!!!
Not what it says it does. And just try getting out of it--not possible! The worst communication in the world with a dumb machine!!! What a waste. I know you won’t be publishing this so I’m saying it like it is. And now I can’t get out of this dumb app and back to what I was doing before I saw the sales pitch.
NOT FREE!!!!
If I could give this app a big fat zero I would, reason being.. you state in the ad that I clicked to download this that this app was COMPLETELY FREE.. that is a big fat lie!! All I’m going to say is SAY WHAT YOU MEAN, MEAN WHAT YOU SAY!! I’m uninstalling
Farce
There is no free trial! Once you click try, it immediately charges your account. You will not get a blood sugar reading. DONT DO IT! IT IS A RIPOFF!
$350 per year - and the UI is terrible
This app looks very interesting and I had seen it pop up several times. But when you start the FREE version, it sneakily charges you $6.99 per week. Once inside the app, the UI was difficult to figure out how to get it to actually test my BP or sugar. It seemed it only stored records you captured from traditional healthcare tools.
Not free
I kept getting an ad for this while playing emoji blitz. All through the ad it keeps saying free. The app is free, but it’s $9.99 a month to use it. It’s not free. False advertising
Not free
Says it measures blood glucose for free but it's only a 3 day trial
sounds good to be sure
they offer me to unlock the blood measuring methods for free if I give them good review that's why I am writing the review and we'll see. I will come back if they didn't unlock it. OK I came back. It's definitely not for free.
Scammy, beware!!
Automatically signs you up for a weekly subscription starting at $300+ a year. It let me check blood pressure, but not sugar. Then offers ADDITIONAL cost program with “more” features. I DO NOT RECOMMEND THIS.
Misleading
Misleading
Bummer
Does not read blood sugar as advertised!!
NOT free
This app is not free to use. They sucker people in by saying it’s free then offer a SHORT free use and then it is $6.99 a week… not per month. Almost $30 a month. Way to pricey for me to even try. I don’t trust them with a credit card to start “free” trial as I feel they have already broken trust by false advertising
Hard to figure out
They want to sell you an update. I’m going to remove the app.
Blood sugar
Blood sugar didn’t work in the app.
Click bait
It never let you check your sugar unless you buy into their premium. And you can't submit anything but a five star rating from inside the app. That's how they got so many five star reviews.
False advertising
This app suggests that it will measure your blood sugar , but the downloaded product does not provide that functionality. Why the dishonesty?
Cancelling
I’m having the hardest time canceling my subscription and there’s little to no help in app or via website.
Not free
Act as if it were free. It is not.
Supposed to be free
It claims to be free but it just keeps wanting you to sign up for premium so it’s not really free
New subscription
Installing the app on my phone was somewhat difficult.
Not free as advertised
As with almost every app available they are free to download only, Not free to use but it’s another subscription required app!
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)