Review Insights · App Store
Wellmy - Heart Rate Monitor
AirShape · 11,909 ratings · ★ 4.7
4.7
★★★★★
11,909 ratings
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Top complaints - extracted from 44 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
18 negative reviews mention this · 41% of all complaints
★★★★★ "You still have to pay. Do not use in emergencies.. i find it weird that it says free but soon as you get in you have to pay for a trial and stuff." - Dadlips
2
"blood"
14 negative reviews mention this · 32% of all complaints
★★★★★ "Do not get for blood pressure readings!. I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) a…" - Missy mooooo
3
"pressure"
14 negative reviews mention this · 32% of all complaints
★★★★★ "Do not get for blood pressure readings!. I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) a…" - Missy mooooo
4
"blood pressure"
14 negative reviews mention this · 32% of all complaints
★★★★★ "Do not get for blood pressure readings!. I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) a…" - Missy mooooo
5
"accurate"
12 negative reviews mention this · 27% of all complaints
★★★★★ "Not accurate at all. Waste of money" - Karin Ben
6
"trial"
10 negative reviews mention this · 23% of all complaints
★★★★★ "You still have to pay. Do not use in emergencies.. i find it weird that it says free but soon as you get in you have to pay for a trial and stuff." - Dadlips
7
"cuff"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Bogus. This app does not measure blood pressure. You need a blood pressure cuff, it only helps you track your BP." - Sejeleme
8
"inaccurate"
7 negative reviews mention this · 16% of all complaints
★★★★★ "Blood Pressure. BP measurement is wildly inaccurate." - Kbudacki
9
"free trial"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Wellmy is a Fraudulent app that bills you without an official account and does not respond to email. Wellmy is a fraudulent company and app that has wrongfully billed me $7:99 after I signed up by mistake through Instagram for a free trial but never got a confirmation email or way to cancel the free trial before the period expired. I have …" - Chenfad
10
"charged"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Not free. This app is not free but advertised as such. Although you get a free trial, you will be charged either yearly or weekly." - Dks2017
11
"downloaded"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Do not get for blood pressure readings!. I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) a…" - Missy mooooo
12
"subscription"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Wellmy is a Fraudulent app that bills you without an official account and does not respond to email. Wellmy is a fraudulent company and app that has wrongfully billed me $7:99 after I signed up by mistake through Instagram for a free trial but never got a confirmation email or way to cancel the free trial before the period expired. I have …" - Chenfad
📋 All 44 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Do not get for blood pressure readings!
I downloaded today in hopes to be able to use my phone when I’m out and about. I have a machine at home that I use. I have been using both at the same time throughout the day. My regular one say I’m high (which is where I’ve been lately) and the one on my phone has said every single time that it’s normal and giving a normal reading. I do not ever have a normal reading. It’s always a little
High. DO NOT TRUST THIS FOR BLOOD PRESSURE READINGS. It’s even saying my heart rate is normal and with my medication I’m taking right now, it’s been kinda low. I DO NOT recommend this app. I will be canceling today.
High. DO NOT TRUST THIS FOR BLOOD PRESSURE READINGS. It’s even saying my heart rate is normal and with my medication I’m taking right now, it’s been kinda low. I DO NOT recommend this app. I will be canceling today.
You still have to pay. Do not use in emergencies.
i find it weird that it says free but soon as you get in you have to pay for a trial and stuff.
Wellmy is a Fraudulent app that bills you without an official account and does not respond to email
Wellmy is a fraudulent company and app that has wrongfully billed me $7:99 after I signed up by mistake through Instagram for a free trial but never got a confirmation email or way to cancel the free trial before the period expired. I have emailed them several times and almost $30 later I cant log in to cancel my subscription and they won’t respond to my email sent to them. PLEASE CANCEL MY ACCOUNT AND STOP FRAUDULENTLY CHARGING ME.
Bogus
This app does not measure blood pressure. You need a blood pressure cuff, it only helps you track your BP.
Not free
This app is not free but advertised as such. Although you get a free trial, you will be charged either yearly or weekly.
Scam - not free at all
UPDATE-the developer left a snarky comment on my review. Maybe the developer should focus on improving their app instead and leaving snarky comments! Please read the other reviews about trying to cancel this app and still being charged after a “free”trial!
ORIGINAL REVIEW-Downloaded and deleted this app within minutes after I determined that it’s $40 a year or more. No thanks.
ORIGINAL REVIEW-Downloaded and deleted this app within minutes after I determined that it’s $40 a year or more. No thanks.
Cancel
How do I cancel?
Not accurate at all
Waste of money
JR
Awful! Blood pressure no where near accurate what a joke
Wildly inaccurate
This app doesn’t give anything close to an accurate reading. Using it at the same time as a blood pressure cuff the bp was off by 30 on the systolic reading and 10 on the diastolic as well as being off by 37bpm on the heart rate.
Blood pressure rate
The blood pressure is not accurate. I’ve done it several times in comparison with my arm monitor. It’s nowhere close.
if i could give zero stars i would
took it while i was exercising. said my HR was 42. F Off
Started ok now sucks
The app started working well and it WAS accurate now it’s not working at all. I paid for a full year after a week of testing but now is useless I WANT a refund
So inaccurate
Wrong blood pressure. Practiced on two different people
not accurate
does not read my hr accurately
Pulse
Mine has been up to 40 points wrong. My blood pressure has been as much as 30 points off.
Absolutely trash
Does not work at all and charged me $40 for the year when I canceled before trial ended
This is not Free!!!!
False advertisement!!!
Not free
Downloaded app. Then they want you to pay subscription fee. Not free
It’s fraud billing
They promote a monthly subscription for $7.99 then they wait 3 days and charge your card for the year. That is misleading and fraudulent. It should not be allowed.
Not very accurate.
Unwisely, I tried this app out & unfortunately went over the 3 day limit. Apple will not refund my money when I complained that the app is very inaccurate. My actual blood pressure is much higher than what the app measured for example. Beware getting this app. I would have given it 0 stars if I could have.
Scam, Apple doesn't Refund (Developer lies) (Cancelled trial DAYSS before)
"Just because you cancel the trial doesn't mean you dont get charged after the free trial is over" Developer replies with the same (I know im getting away with it but I got to play it off) reply to the multiple reviews dealing with this same exact issue. Before the developer replies with a lie. I was curious about the app function and I got the free trial to test it and seemed like a gimmick and inaccurate and cancelled long before the free trial was going to be over. Even though under my purchases/subscription tab it says "Expired/cancelled" DAYS BEFORE TRIAL ENDED on March 3rd I found out days later on March 7th there was a purchase done without any authorization (The day the free trial would end if i kept it). Reported it to Apple like the developer claims you can do and it's just a reply he gives to make it seem like it's possible and it's not his fault. Apple reviewed the first denial and apple said refund isn't possible and thats final. I have reported and deleted the app for fraud and bad intentions. A developer shouldn't find loop holes and run arounds to get people's money especially when the people are cancelling day's before the trial ends.
Not free
App says it’s advertised as free on the App Store and on Google, yet you can’t do anything unless you pay. False advertising
Stop monetizing peoples health
App is misleading it claims to be free but then wants you to subscribe immediately this is a sleezy way to try and rope people in that are simply trying to stay healthy. Be transparent stop putting a fee on every single thing please.
Questionable
Would give a higher rating I’m just curious to see how accurate the bpm is?
overcharged
app works well but i went for the free trial to start off with to try before i payed for a year and got charged 16$ for a week, the app shouldn’t work like that and should auctally be accurate to what there telling me im paying for ( nothing at the moment ) your not allowed to do that.
Not free and not accurate?
Why is this advertising for free, while you can’t do anything unless you activate a plan?? Furthermore, Gemini and Chat GPT state that “Apps claiming to measure blood pressure using only the camera or screen have not been proven accurate.”
TERRIBLE!!!!!
YOU HAVE TO PAY SO THEY WONT LET YOU TRY IT FOR FREE.
Very inaccurate readings
I downloaded this to try as an addition to my actual blood pressure cuff and I’ll just say it is wildly inaccurate. The app continuously gave me readings that were up to 30 points lower than what my cuff said. Pulse is somewhat accurate but still was inaccurate when compared to my Apple Watch at the same time. Just don’t even bother, especially since the price you have to pay for it is ridiculous.
76% accuracy
Not acceptable!
Requires Purchase!
They don’t tell until after you down the app that it only comes with a 3 day trial then it a monthly service. This is not free. Boo Apple!
Blood pressure inaccuracy is high
I took my blood pressure with this app and then went to see my heart specialist. There was a 25 to 30 point higher result using a cuff. It should not be relied on as a valid blood pressure measurement tool.
Not free
Says it’s free until you download it and try to use it.
DONT GET THIS APP!! THEY WILL STEAL YOUR MONEY AND YOU WONT GET IT BACK!!!!
I just did 2 reviews from Apple about this app. They stole half of the money I had in my account and I can’t pay for my other subscription now because this app stole my money to charge for a subscription I clearly cancelled the day I got it. If you’re planning to buy a subscription from this app or use the free trial - don’t because they will take your money and you won’t get it back. - Hi clearly you guys didn’t read my message right or you’re just idiots. I even tried cancelling again the day before. I check my subscriptions daily so I don’t get charged. And I had already contacted Apple and they told me that YOUR subscription is not eligible for a refund. Hello? Why aren’t you giving me MY money back?
It did not work
It would be good if I did not have to pay to do it
Not A Free BP App
It’s Not Free To Check BP
Scammed
I brought the app and used free trail then I forgot about it. Ever since it’s making me pay for it even when I’ve decided I don’t need it anymore. This sucks because I can’t even buy anything else without it telling me I need to pay for it and it’s 42 dollars I don’t have. Please do something
Big discrepancy between the readings of this app and my cuff machine. The reads from your app were t
I was ecstatic with your readings until I compared to my cuff readings. There’s at least 30-50 points difference Significant when you are dealing CHD. Terribly disappointing
I have to thank wellmy app for getting back to me regarding my review. Their explanation was satisfactory and I appreciate their fast response.
I have to thank wellmy app for getting back to me regarding my review. Their explanation was satisfactory and I appreciate their fast response.
Not really free
Not really free
Blood Pressure
BP measurement is wildly inaccurate.
Weak help AI
The AI help is weak, like a child who is afraid to admit he doesn’t know the answer. Example, I am trying to find where I can add my BP cuff numbers which it mentions in the initial setup, but haven’t found the secret place to add them. Asking “where to add cuff numbers” returns vague “look for an option like add data or manual entry…” which is exactly what I’m looking for and can’t find! There’s been other things I’ve asked and thus far haven’t received an adequate response. I had a heart ablation two days ago and need to keep track of my progress.
This is the latest AI help. I agree, there “should be” but there ISN’T! “To synchronize your Wellmy app with your iPhone, start by ensuring both your watch and your iPhone are connected via Bluetooth. Then, open the Wellmy app on your iPhone. There should be an option like 'Devices,' 'Settings,' or 'Sync' within the app. Tap on that and follow the prompts to sync the devices. Make sure your phone and any related app are updated to the latest version to avoid connectivity issues.
If you encounter any difficulties during the syncing process, restarting both devices can sometimes help resolve these issues.
This is the latest AI help. I agree, there “should be” but there ISN’T! “To synchronize your Wellmy app with your iPhone, start by ensuring both your watch and your iPhone are connected via Bluetooth. Then, open the Wellmy app on your iPhone. There should be an option like 'Devices,' 'Settings,' or 'Sync' within the app. Tap on that and follow the prompts to sync the devices. Make sure your phone and any related app are updated to the latest version to avoid connectivity issues.
If you encounter any difficulties during the syncing process, restarting both devices can sometimes help resolve these issues.
Pseudo science fake
Was looking for a blood pressure checker. The app will go through gyrations to appear to measure, give the same ratio and be no where near what the actual blood pressure numbers are using a cuff. Was nice having a tree day trial to see that it doesn’t work
blood pressure wings
Seem to be inaccurate
Not accurate
Easy to use yes, but accuracy is way off, i bought a manual BP machine and its 60 points off, i downloaded other apps and its also off but not as much as this one.
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)