Review Insights · App Store
Westland Survival - Cowboy RPG
Helio Games · 46,131 ratings · ★ 4.6
4.6
★★★★★
46,131 ratings
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Top complaints - extracted from 57 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
47 negative reviews mention this · 82% of all complaints
★★★★★ "Game won’t let me update.. The game won’t let me update. It just keeps sending me here where it says open app instead of update." - dvgtfyu
2
"play"
26 negative reviews mention this · 46% of all complaints
★★★★★ "Ridiculous. They push an update. But it’s not published to the AppStore. Many users have VIP statuses and daily updates we PAID for, but we can’t play because they didn’t publish the dang update. Do not pay money for this game!" - NoToHelios
3
"update"
16 negative reviews mention this · 28% of all complaints
★★★★★ "Game won’t let me update.. The game won’t let me update. It just keeps sending me here where it says open app instead of update." - dvgtfyu
4
"money"
10 negative reviews mention this · 18% of all complaints
★★★★★ "Ridiculous. They push an update. But it’s not published to the AppStore. Many users have VIP statuses and daily updates we PAID for, but we can’t play because they didn’t publish the dang update. Do not pay money for this game!" - NoToHelios
5
"keeps"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Game won’t let me update.. The game won’t let me update. It just keeps sending me here where it says open app instead of update." - dvgtfyu
6
"download"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Download update. Not working" - Westlandddd
7
"playing"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Diesel. Great game. I love playing it. I guess they messed up the latest update. The game want open and it tells me to download the update. The App Store tells me my version is up to date. So, after over a year of playing and spending a ton of mone…" - Too embarrassed to say
8
"weapons"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Pay to win. Used to be a great game beem playingsince it came out. Now no kore weapons parts need to pay to do failys or fix weapons. Grred will be the down fall. Avoid at sll costs" - Mjsarno
9
"spend"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Update is not working and game is slow to progress unless you spend money.. Update isn’t working and this game is terrible to play unless you give them money!" - Firewalker918
10
"system"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Should be a 5. Another great game ruined by out of balance play and pay to win characteristics. I gave it the gamer try and it proved to have great potential. That being said, it is grindy in a toxic way along with a total shredding of your game by its in…" - Seventhorne
11
"crashing"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Game keeps crashing. Graphics and game play are great but then it crashes repeatedly. I couldn’t even advance past the third quest due to it crashing. Tried deleting and reinstalling and it crashed when I clicked to play. I am playing on an iPad using the most …" - MrJMT
12
"store"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Major fail. Where is 11.8? Why would disallow people using 11.7 when 11.8 is getting through App Store?" - crankyk99
📋 All 57 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Game won’t let me update.
The game won’t let me update. It just keeps sending me here where it says open app instead of update.
Was a great game
Update not working
Major fail
Where is 11.8? Why would disallow people using 11.7 when 11.8 is getting through App Store?
Ridiculous
They push an update. But it’s not published to the AppStore. Many users have VIP statuses and daily updates we PAID for, but we can’t play because they didn’t publish the dang update. Do not pay money for this game!
Update is not working and game is slow to progress unless you spend money.
Update isn’t working and this game is terrible to play unless you give them money!
New update 11.8
I try to update the same day it came out when I try to download it bring me to this page and it says open not update really frustrated
Was the Best
I have played this game for such a long time only to arrive at a destination that requires a download that appears to be impossible to do please fix this or you’ll lose a faithful gamer
Non existent update
Wont let me play anymore, it says to download the new update. When opening the App Store it just says Open, there’s no update.
Can’t download , can’t update
Stuck in a loop where the game says to download the game and the app page has no update
If they can’t get the simple stuff right , there is little hope for the future of this game
If they can’t get the simple stuff right , there is little hope for the future of this game
Can’t play anymore bc there’s NO UPDATE!!!
I would write a better review but I’ve only started playing the game yesterday and so far I’ve liked it. But now I can’t play it because when I open the game it’s telling me to update it and when I come here to update there’s no update for it. So now I can’t play it.
Will not download update
I have a subscription but if new update won’t download I will be cancelling. Too bad, I enjoy this game while listening to Dan Bongino.
Can’t even play
I have full bars and it’s saying i lost internet connection and will resume once i gain it back. I still would like to play but it won’t let me.
Total junk
Downloaded a few times, including the latest version. The game won’t connect to their server. States ‘my’ connection is bad. Nothing wrong on my end. iPhone 15
Glitches ruin this game
No warnings or information, just punishes without explanation.
Expensive with lots of bugs
Accused me of cheating and made me restart the entire game. Tried to fight it and customer support was useless. Fun game if you’re willing to spend lots of $$ and don’t mind restarting for no reason.
Pay to win
Used to be a great game beem playingsince it came out. Now no kore weapons parts need to pay to do failys or fix weapons. Grred will be the down fall. Avoid at sll costs
This is a real game I’m not convinced
I am not convinced this game has ever actually been played by anyone as I have download it on multiple platforms over the past three or four years and not one time have I ever got the game to lose fully I’m starting to think it’s a scam that’s all I’m wrong prove it to me
Should be a 5
Another great game ruined by out of balance play and pay to win characteristics. I gave it the gamer try and it proved to have great potential. That being said, it is grindy in a toxic way along with a total shredding of your game by its intentional out of balance play. This puts you in a stagnant environment of grind repair. I’m level 84 with defense stack build and plenty of high level walls, gear and weapons all rendered ineffective like I just started playing yesterday. No need to even have an alliance either. Enemy took my gold before I could even get it out of the safe for the first time. I didn’t understand this happened on a different plane. I was standing right at the safe waiting for gold to drop. I mean this is such a waste of my time now. I’m going to leave the alliance that I built. So disappointed and I feel bad for the hopeful members who’ve been contributing to the building resources. The new system is has taken grindy to a new level and there’s now no reason to turn in lured animals.
I am so mad!
I was enjoying the game so much, I decided to make a purchase and buy the bag where you get 15 extra slots. I accidentally died because 10 enemies came at me at once and I didn’t realize my armor was almost gone, and before I could restore my health bar, I died in a split second. Now that I died ONCE, BY ACCIDENT, I lost 6 slots off the bag that I paid $10 for! Which I think is stupid. If you pay for something, you shouldn’t lose 1/3 of it just because you die. If you pay for it, you should get to keep it! And also I saved up 3 good weapons to take with me to the train stop, all damage 260 or more, and when I died all 3 of my new good weapons went down dramatically like they’re not even usable anymore! And there’s way more issues with the game than this, not even wasting more time typing it out!! I am so mad now I never want to play this game again!!! Can’t ever get ahead in this game!!! Was a complete waste of my time and my money!!!!!
Too hard to be enjoyable
The only way to get anywhere in this game is to spend actual $. You spend hours gathering/crafting to be killed easily and all your weapons break and become unusable. Theres almost no way to get ahead. Deleted!!
Money moneys
It's all about how much your willing to pay to get farther in the game , it use to be good but now with every new update they figure out new ways for you to pay an play
Game keeps crashing
Graphics and game play are great but then it crashes repeatedly. I couldn’t even advance past the third quest due to it crashing. Tried deleting and reinstalling and it crashed when I clicked to play. I am playing on an iPad using the most up to date operating system.
Should be a 5
Another great game ruined by out of balance play and pay to win characteristics. I gave it the gamer try and it proved to have great potential. That being said, it is grindy in a toxic way along with a total shredding of your game by its intentional out of balance play. This puts you in a stagnant environment of grind repair. I’m level 84 with defense stack build and plenty of high level walls, gear and weapons all rendered ineffective like I just started playing yesterday. No need to even have an alliance either. Enemy took my gold before I could even get it out of the safe for the first time. I didn’t understand this happened on a different plane. I was standing right at the safe waiting for gold to drop. I mean this is such a waste of my time now. I’m going to leave the alliance that I built. So disappointed and I feel bad for the hopeful members who’ve been contributing to the building resources. The new system is has taken grindy to a new level and there’s now no reason to turn in lured animals.
I am so mad!
I was enjoying the game so much, I decided to make a purchase and buy the bag where you get 15 extra slots. I accidentally died because 10 enemies came at me at once and I didn’t realize my armor was almost gone, and before I could restore my health bar, I died in a split second. Now that I died ONCE, BY ACCIDENT, I lost 6 slots off the bag that I paid $10 for! Which I think is stupid. If you pay for something, you shouldn’t lose 1/3 of it just because you die. If you pay for it, you should get to keep it! And also I saved up 3 good weapons to take with me to the train stop, all damage 260 or more, and when I died all 3 of my new good weapons went down dramatically like they’re not even usable anymore! And there’s way more issues with the game than this, not even wasting more time typing it out!! I am so mad now I never want to play this game again!!! Can’t ever get ahead in this game!!! Was a complete waste of my time and my money!!!!!
Too hard to be enjoyable
The only way to get anywhere in this game is to spend actual $. You spend hours gathering/crafting to be killed easily and all your weapons break and become unusable. Theres almost no way to get ahead. Deleted!!
Money moneys
It's all about how much your willing to pay to get farther in the game , it use to be good but now with every new update they figure out new ways for you to pay an play
Game keeps crashing
Graphics and game play are great but then it crashes repeatedly. I couldn’t even advance past the third quest due to it crashing. Tried deleting and reinstalling and it crashed when I clicked to play. I am playing on an iPad using the most up to date operating system.
Don’t do it
This game could be really great but you can’t get anywhere really without spending money. I like the game but you should at least be playable with progression without spending money. Everything in the store is way expensive. I’ve spent some money but I’ve had enough.
Developers fix this
Can’t play with 5G. You have to use WiFi or the game won’t connect. I have full bars of 5G and I can’t play this game.
The new book system
This new system ruined the old spirit stats system and its so much harder to do anything because you now have to spend hours do stupid outrageous quests for these damn new books
What is this energy nonsense
Would be fun to play if I didn’t have to wait 30 minutes walking back and forth to get the simplest of things done. And the horse system is just as useless early game makes most people quit after a few days
Can’t play with 5G+ data
Seems like a fun game but I can’t play it with 5G data so it’s gotta fix this issue because 5G is the only way I’m able to play.
Game was fun before the 11.0 version, now it’s severely P2play
They released the “tracks” which mandates you play the way they want which completely destroyed the casual and fun aspects of the game. The “shootout spot” event which is required for unlocking the wagon or upgrading the saddle… the event drops so rarely that you will have to buy them to advance which is paywalled behind and enormous price tag… if you don’t intend to be a whale in this game, it’s not worth downloading. Can’t be a casual player and expect to enjoy this game anymore.
R.I.P. Westland Survival … was fun until their greed killed it…
R.I.P. Westland Survival … was fun until their greed killed it…
Random shut down
This game shuts itself off on my IPad and my IPhone at a certain point in the game once I go to the first place outside of my ranch to talk with the sheriff it cuts off.
Bugs/problems
The game won’t load it keeps saying no connection even tho I have perfect connection to the internet please fix this
Crashing
I cannot start the game without it being crashed
bugs/problems
game doesn’t even load anymore try to log in and says connection unavailable but I have full bars fix your bug in the game
Westland survival
Don’t buy nothing I got scam out five bucks and texted them they answered after I told them what it was they quit texting it been 4 days since
False ad
Game play is false in this ad. Advertise the actual game. I hate fake ads .
Keeps crashing right after game loads
I just started playing this game and it keeps crashing
Lost all progress and support is way too slow
I lot all of my progress while ago, tried to contact support about it but they took such a long time to respond that I forgot about it, I’m even more upset that this happened immediately after I had finished completing the horse stable and I had made multiple previous purchases.
Fun but expensive
Super fun game to play, but it takes forever to build your resources up and your tools don’t last very long at all. I spend most of my time gathering resources and trying to stay alive rather than leveling up in the game or doing other things like exploring . I’m in the level 40’s and can barely get by the places that are level 10! The packs of weapons or resources are so expensive and it is so hard to find what you need to build around you. Ended up spending over $90 in one day just trying to get armor and weapons, shillings, resources to build the stables, etc. too expensive to play period.
Crashes
Game keeps crashing every 2 minutes and you have to start the mission over again
My purchases are taken away
The game play is good. Not great but good. You always feel restricted due to limited resources. I wish there was some worker placement in the game so I have npc’s gathering resources for me little by little.
Here is my BIGGEST ISSUE. I pay for more storage capacity and the two times I have done so, I have died and the capacity gets reduced. Why am I paying money for something that can be taken away from me? I am very frustrated with this.
I think if I don’t get refunded I’ll delete the game.
Here is my BIGGEST ISSUE. I pay for more storage capacity and the two times I have done so, I have died and the capacity gets reduced. Why am I paying money for something that can be taken away from me? I am very frustrated with this.
I think if I don’t get refunded I’ll delete the game.
Game crashing
My game keeps crashing and then when I reload the game it says there’s no connection even tho there is.
Game keeps crashing and closing
I only played for 3 days. Game just closes in the middle of play
Not worth the time
Prizes not worth time or effort, support response is slow to non existent.
Download update
Not working
Update?
Only got to play twice. Now every time I open the game it says I need to update it but there’s no update available. Have to delete the game now
Diesel
Great game. I love playing it. I guess they messed up the latest update. The game want open and it tells me to download the update. The App Store tells me my version is up to date. So, after over a year of playing and spending a ton of money, I have to find something else to play. Too bad I can’t get my money back.
+ 7 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)