Review Insights · App Store
Weverse: Connect with Artists
WEVERSE COMPANY Inc. · 46,714 ratings · ★ 4.7
4.7
★★★★★
46,714 ratings
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Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"enhypen"
30 negative reviews mention this · 50% of all complaints
★★★★★ "So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen. So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen" - nonnyillll
2
"heeseung"
30 negative reviews mention this · 50% of all complaints
★★★★★ "So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen. So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen" - nonnyillll
3
"seven"
18 negative reviews mention this · 30% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
4
"enhypen seven"
16 negative reviews mention this · 27% of all complaints
5
"hybe"
15 negative reviews mention this · 25% of all complaints
★★★★★ "Worst app ever. Do better with the subtitles and subscription we shouldn’t have to spend over 10-25$ be be able to understand the artists JUST FOR THE SUBTITLES TO BE WRONG!!!! DO BETTER HYBE!!! AND LEARN TO TREAT YOUR ARTISTS BETTER AND STOP TRYING TO HID…" - snowflakes56
6
"bring"
14 negative reviews mention this · 23% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
7
"bring heeseung"
13 negative reviews mention this · 22% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
8
"jungwon"
12 negative reviews mention this · 20% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
9
"sunghoon"
12 negative reviews mention this · 20% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
10
"sunoo"
12 negative reviews mention this · 20% of all complaints
★★★★★ "BRING HEESEUNG BACK!!. yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN" - enhypenseven7
11
"jungwon heeseung"
12 negative reviews mention this · 20% of all complaints
12
"sunghoon sunoo"
12 negative reviews mention this · 20% of all complaints
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen
So so so bad ,enhypen is enhypen ,enhypen is 7 , leheeseung with enhypen
eeyuck
money hungry pigs it's embarrassing treat your idols better
BRING HEESEUNG BACK!!
yang jungwon, lee heeseung, park jongseong, sim jaeyun, park sunghoon, kim sunoo, ni-ki. ENHYPEN IS SEVEN
It's okay, but it's different
Terrible app! The company treats the idols themselves badly + you still have to pay for some content! Idols themselves are against such, so are we
Bad experience with the shipping system
I m having the worse experience with the shipping system my BTS concert is in 20 days and I haven’t received my lightstick that i was supposed to received a month ago, i have contacted the costumer service and I haven’t received a answer yet.
ENHYPEN IS SEVEN
the app is BAD.
YANG JUNGWON
LEE HEESEUNG!!!
PARK JONGSEONG
SIM JAEYUN
PARK SUNGHOON
KIM SUNOO
NI-KI
ENHYPEN!!
YANG JUNGWON
LEE HEESEUNG!!!
PARK JONGSEONG
SIM JAEYUN
PARK SUNGHOON
KIM SUNOO
NI-KI
ENHYPEN!!
Baaaaaddddd
Toooo much bad delete it guys
Horrible
Not good at all, always glitching. Translations are horrible, enhypen is 7!!!
Comments on Live
I wish Weverse would implement some sort of moderation on all that stops people from spamming the same things over and over again so we can have actual discussions with the artists that are live. The artists also seem annoyed with the same “marry me” “come to this country” etc., being spammed so they don’t even look at the comments. I hope those who spam get blocked from commenting or have multiple moderators look at comments before letting them be seen by the artists. It ruins the vibe for both idols and “normal” fans.
boycott !
ewww
Worst app ever
Do better with the subtitles and subscription we shouldn’t have to spend over 10-25$ be be able to understand the artists JUST FOR THE SUBTITLES TO BE WRONG!!!! DO BETTER HYBE!!! AND LEARN TO TREAT YOUR ARTISTS BETTER AND STOP TRYING TO HIDE BEHIND THE ARTISTS FOR YOUR FAILURES!!!! Even BTS DISLIKES THE WAY YOU RUN THE COMPANY!!! BRING HEESEUNG BACK!!!!
Could be better
The subs sucks since you guys replaced humans with auto generated subs. They are very inaccurate. Also there needs to be a filter on spam/comments in general. Too many people are saying childish and weird inappropriate things to idols.
TREAT HYBE IDOLS BETTER!
I am writing this because I am telling hybe to treat there idols better the best groups are under this trash company
Boycott as much as you can it’s all we can do for us to get noticed TREAT THEM BETTER THEY ARE HUMANS TOO!
Boycott as much as you can it’s all we can do for us to get noticed TREAT THEM BETTER THEY ARE HUMANS TOO!
Enhypen is. 7
you’re better off listening to fans instead of using them just to take their money
enhypen will always be seven
the blatant erasure of heeseung is absolutely disrespectful. this is not how you treat an artist that has given his all to enhypen for six years. it is also absolutely disgusting how the company has been constantly overworking their artists for years. stop the mismanagement and treat your artists better.
Enhypen is Seven.
ENGENEs are extremely disappointed by BELIFT failing to support ENHYPEN as artists and creators, leading to a monetary boycott. Jungwon, Heeseung, Jay, Jake, Sunghoon, Sunoo, and Ni-ki all deserve the correct treatment and respect.
#7_Stars_One_Galaxy
#Justice_For_ENHYPEN_7
#7_Stars_One_Galaxy
#Justice_For_ENHYPEN_7
Management
Please treat your artist better, and listen to the fans. Your artists should be able to do both.
Could use some work
The overall structure of the app is convenient since you are able access multiple features. However, the fact that it functions primarily has a live streaming platform yet the APP doesn’t function properly on tablets or computers seems counterintuitive. While you could use it on a browser like google or safari, there is a convenience feature of having it work as an app. You are able to download it on a table but it doesn’t work in landscape mode which is slightly disappointing. Further more have two different types of memberships seems like a cash grab. I have purchased the membership that allows me to get presale for concerts, but besides that the membership doesn’t do much else which is a shame. Then there is the monthly membership option that allows you to have a bit more features on the app. Logistically it seems more that these two being separate is a cash grab. When paying $20 for a membership you should be able to at least have some of the benefits that the monthly membership provides. For example the subtitles, this should honestly be available without any type of membership, but it not being included in the $20 membership is beyond absurd. Vlive you will still remain the best live streaming platform.
BRING HEESEUNG BACK
Bad app also bring Heeseung back asap
Boycott
Weverse was a good app to communicate with idols, until it wasn’t. Hybe has been mistreating, overworking, and taking random members out of groups/hiatus. This has to be a pattern of some sort so we should boycott to protect our idols and get members back. (Ex- Heeseung of enhypen)
Not
It is so bad
Weverse Sucks! Bring Heeseung back! Mistreatment towards all artist under Hybe will not be tolerated
DO NOT use this app! It is managed poorly! It uploads inaccurate translations for lives, recorded videos, and post. Hybe, who manages this app, are money hungry and don’t respect fans or artist. They take the social out of social media: interrupting fan/artist interaction and engagement. Live does not sync very well. So you are most likely to miss the chance to engage with your favorite artist. No explanations for lives that end abruptly. They limit artist freedom of speech. It’s literally not worth the time. If you download it you will experience 0% of customer satisfaction and 100% customer DISSATISFACTION. If you care about how you spend your time, your experience, and your favorite idols, do not download or use this app. And especially don’t purchase anything from here, unless you don’t mind artist mistreatment, being suppressed, and/or wasting your money. I WOULD NOT recommend this app to anybody. I was not at all satisfied with their services for the same reasons listed above.
Don’t get this app
horrible app..sometimes wrong subtitles provide, lagging, wrong
translation regretting now. I am deleting and will never recommend to anyone.
Yang jungwon, Lee heeseung, park jongseong, sim jaeyun, park sunghoon, Kim sunoo, Ni-ki. Enhypen is seven
translation regretting now. I am deleting and will never recommend to anyone.
Yang jungwon, Lee heeseung, park jongseong, sim jaeyun, park sunghoon, Kim sunoo, Ni-ki. Enhypen is seven
BRING HEESEUNG BACK!
ENHYPEN IS AND WILL ALWAYS BE SEVEN!
sevEN
Please bring back heeseung it dosnt feel the same with him i lost my spark and 7 helped me and i miss listening to them and when i do on my cd it dosnt feel the same anymore we wont stop boycotting until he’s back and Enhypen gets fair treatment they are not your toys they are human and your not human for treating them like this your just evil
EHYPEN is 7
This app is horrible it has wrong subtitles even with the membership. This company has terrible management not just the app but its artists. I cannot support a company like this thst has blant unprofessionalism.
Disappointed
Weverse is not that good tbh it doesn’t feel good anymore so many glitches and Theres no point Bcz Theres no more dada(aka Heeseung) bring him back.
This is bad
This app is very bad and annoying
Soli
The worst app I've ever seen. When I use it, I feel like I'm using something from the Dark Ages. Update your app!
Weverse sucks
it sucks so much. They took off heeseung’s profile and they suck for it. heeseung in in enhypen. plus they haven’t even made a solo profile for heeseung if he’s a soloist now
Bad app
This app cannot keep a group together and neither can the actual foundation. This app will only be useful when I can actually see my favorites happy and able to go on with there career rather than being people who just produce money for there company.
Enhypen is sevEN
literally Heeseung will be back. Yang Jungwon Lee Heeseung Park Jong-seong Sim Jaeyun Park Sunghoon Kim Sunoo Niki ENHYPEN.
Seven
It belongs to HYBE and they suck as a company. HYBE should stop overworking their idols and staff and should bring Heeseung Danielle and Manson back. #bringheeseungback.
Horrible app
Wrong subtitles, lagging, wrong translation. Don’t recommend to anyone. Yang Jungwon, Lee Heeseung, Park jongseong, sim jaeyun, park sunghoon, Kim Sunoo, Ni-ki. ENHYPEN is seven
worst
enhypen is 7. the app is laggy, and hybe is trying to get us to get them money. yang jungwon, LEE HEESEUNG, park jongseong, sim jaehyun, park sunghoon, kim sunoo, niki, ENHYPEN IS SEVEN!!! if you want heeseung back don’t download this!
0/10, would not recommend to ANYONE
it was horrible. i get it, hybe is in debt, but why should WE pay to understand idols who speak in different languages. and hybe is such a horrible company, like what do you mean that you dont bother helping your groups and members when they are literally being chased by sasaengs like they are a prey the sasaengs need to catch! and why must you continue to kick members out of their groups!?! there was Garam, Danielle, and now Heeseung. like, at this point, you dont believe in music, you believe in money.
Bad app
This app is just awful. Enhypen is seven!!! Yang Jungwon, Lee Heeseung, Park Jongseong, Sim Jaeyun, Park Sunghoon, Kim Sunoo, Ni-ki, Enhypen!
Absolutely horrible
This app is so laggy and never works properly. Never use it! The creators of this app are so incompetent because this app is absolutely horrible. I HATE HYBE
Hybe
Horrible app uses wrong subtitles lagging bots I will never recommend this app to someone the app is very bad.
AWFUL. LISTEN TO THE FANS
This app is supposed to be used for idols to communicate with the fans. Not the company to make profit off of! We want our idols to be happy and safe, this is one of the worst apps ever. Also the subtitles are never accurate to what the idol says. Change your ways and we will stop fighting. #bringheeseungback #protectouridols
Bring heeseung back
YANG JUNGWON
LEE HEESEUNG
PARK JONGSEONG
SIM JEAYUN
PARK SUNGHOON
KIM SUNOO
NI-KI
ENHYPEN
Enhypen is seven don’t change their fate
LEE HEESEUNG
PARK JONGSEONG
SIM JEAYUN
PARK SUNGHOON
KIM SUNOO
NI-KI
ENHYPEN
Enhypen is seven don’t change their fate
enhypen is 7
let heeseung do both and give better treatment and opportunities to your artists. the overworking and mismanagement have gone on for far too long and things need to change now. enhypen is seven.
HYBE OWNS WEVERSE
HYBE owns Weverse and makes money off it. This is a horrible app anyways with loads of wrong translations and not showing notifications even when push notifications are on. HYBE is in heavy dept because of everyone boycotting. I honestly don’t even know the names of all the enhypen members, STAYS are helping engene ❤️🩹
This app is so bad
Subtitles are always wrong and it’s always lagging don’t use it (Enhypen is seven btw)
HYBE BELIEVES IN MONEY
#enhypen_is_ot7 #bringheeseungback
ENHYPEN IS 7
horrible app..sometimes wrong subtitles provide, lagging, wrong
translation regretting now. I am deleting and will never recommend to anyone.
Yang jungwon, Lee heeseung, park jongseong, sim jaeyun, park sunghoon, Kim sunoo, Ni-ki. Enhypen is seven!!!!!
translation regretting now. I am deleting and will never recommend to anyone.
Yang jungwon, Lee heeseung, park jongseong, sim jaeyun, park sunghoon, Kim sunoo, Ni-ki. Enhypen is seven!!!!!
Horrific
AWFUL. Why were my comments getting deleted on lives? My account got shadowbanned for no reason at all even though I had a membership. I canceled it and deleted the app. ENHYPEN IS 7!
ENHYPEN IS SEVEN
This app is horrible. Constantly the subtitles are not accurate, wrong translation. I wouldn’t recommend this app to anyone. Yang Jungwon, Lee Heeseung, Park Jongseong, Sim Jaeyun, Park Sunghoon, Kim Sunoo, Ni-ki. Enhypen is sevEN.
BRING HEESEUNG BACK
Weverse could be a great app, but right now it’s really disappointing. Too many features are locked behind paywalls, and it feels like everything is about money instead of the fans and artists.
Fans are especially concerned about ENHYPEN and Heeseung. There’s a strong desire to see Heeseung fully active again and for the group to be complete as OT7. It also feels like the company limits the artists instead of supporting both group activities and individual growth. They deserve better treatment, fair opportunities, and the freedom to explore solo work while still being part of the group.
Overall, the app needs serious improvement and better priorities.
Fans are especially concerned about ENHYPEN and Heeseung. There’s a strong desire to see Heeseung fully active again and for the group to be complete as OT7. It also feels like the company limits the artists instead of supporting both group activities and individual growth. They deserve better treatment, fair opportunities, and the freedom to explore solo work while still being part of the group.
Overall, the app needs serious improvement and better priorities.
Fair treatment for Heeseung
I find the recent decisions regarding about Heeseung’s departure from ENHYPEN is unacceptable. I will stop supporting the platform/products until the fans' voices are heard. We demand respect and transparency. #Financial_Boycott_HYBE_Belift
+ 10 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)