Review Insights · App Store
WiFi Map: Internet + eSIM
WiFi Map LLC · 31,797 ratings · ★ 4.6
4.6
★★★★★
31,797 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"nothing"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Poor. Wasn’t this free before? Now it does nothing unless you sign up for a three day “free trial” (that’s probably difficult/impossible to cancel) and obligate yourself to pay for a subscription." - Viejo44
2
"scam"
4 negative reviews mention this · 14% of all complaints
★★★★★ "BS. Sits on a world map and doesn’t do anything. Scam. I see places on the website. When I go into the app, nothing loaded." - WebGuy248
3
"wifi"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Useless.. The website showed a WiFi network at the location I needed. It indicated I had to download the app to get the password. The app requires registration (login) and a subscription. After all that, it didn’t show me the network/location I neede…" - AMP0289
4
"free"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Poor. Wasn’t this free before? Now it does nothing unless you sign up for a three day “free trial” (that’s probably difficult/impossible to cancel) and obligate yourself to pay for a subscription." - Viejo44
5
"location"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Useless.. The website showed a WiFi network at the location I needed. It indicated I had to download the app to get the password. The app requires registration (login) and a subscription. After all that, it didn’t show me the network/location I neede…" - AMP0289
6
"didn"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Useless.. The website showed a WiFi network at the location I needed. It indicated I had to download the app to get the password. The app requires registration (login) and a subscription. After all that, it didn’t show me the network/location I neede…" - AMP0289
7
"remove"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Wont let me remove a public Wi-Fi i set up on accident!!. I was setting a home Wi-Fi not realizing I clicked public and it won’t let me remove it! When I go offline, the Wi-Fi is still there!" - manjhjhbg
8
"these"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Charges me. This app is telling me to get Premium everytime i try to view a place more than 1km. Can you remove these filthy subscriptions from this stupid app?" - LoneMentor3356
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Misleading
Garbage app
Poor
Wasn’t this free before?
Now it does nothing unless you sign up for a three day “free trial” (that’s probably difficult/impossible to cancel) and obligate yourself to pay for a subscription.
Now it does nothing unless you sign up for a three day “free trial” (that’s probably difficult/impossible to cancel) and obligate yourself to pay for a subscription.
BS
Sits on a world map and doesn’t do anything. Scam.
I see places on the website. When I go into the app, nothing loaded.
I see places on the website. When I go into the app, nothing loaded.
Useless.
The website showed a WiFi network at the location I needed. It indicated I had to download the app to get the password. The app requires registration (login) and a subscription. After all that, it didn’t show me the network/location I needed.
B
It’s not working
I have a 3 60$ gift cards and you took them because i forgot to cancel. I canceled and you still.
…
I hate this app
This app does not work
Wont let me remove a public Wi-Fi i set up on accident!!
I was setting a home Wi-Fi not realizing I clicked public and it won’t let me remove it! When I go offline, the Wi-Fi is still there!
Terrible
This app literally sucks now. Used to be so good now nothing ever loads.
Charges me
This app is telling me to get Premium everytime i try to view a place more than 1km. Can you remove these filthy subscriptions from this stupid app?
премиум
Сделали премиум теперь ничего узнать без него нельзя
Terrible App and customer service
Dont trust this app. Most of the information is not accurate. Also, the customer service is terrible.
Doesn’t work
These reviews are fake I tried this app multiple times on multiple phones and other devices it never worked
The worst app ever
When I installed this app l couldn’t connect to any network
Don’t waste your time
Not good don’t listen to those people they are bots
Never Works
Literally crashes constantly, can’t access the maps, add new WiFi passwords, etc
Something happens with me yesterday
Yesterday I had my Wifi and I accidentally Click reset data I lost the wifi and I couldn't remember my dads wifi password I was scared to ask my dad but um I found this app how do you use it???
Charges you $17.99
Very disappointed in the fact that there is NO WHERE inthis description that tells you that you are going to be charged $17.99 per year for this. Messed up my checking account!
charged on a FREE TRIAL
i was charged $30 when i was told it was gonna be a 3-day free trial. a scam within itself. don’t fall for it.
scam
took 35$ out my account that i didn’t agree to pay for
Drop the Crypto Nonsense
Look, the Wi-Fi/water/bathroom idea while using users to update your database is great, especially for people who travel a lot. Genuinely genius.
But promoting the modern day pyramid scheme is vile. You might as well include a hotline to tech support scammers or advertise MLMs to your users. Just stick with the good idea rather than enticing people to think that they can pay their rent with $MELANIA or the Hawk Tuah coin instead of losing everything like so many others have.
But promoting the modern day pyramid scheme is vile. You might as well include a hotline to tech support scammers or advertise MLMs to your users. Just stick with the good idea rather than enticing people to think that they can pay their rent with $MELANIA or the Hawk Tuah coin instead of losing everything like so many others have.
Scam
Rip off
Not community driven
Too many paywalls for simple app
Dónde está mi VPN
Necesito mi VPN de vuelta o lo cancelo
Slow and invasive
Used to be a great app, but it has gotten terribly slow. For the last few months, despite patches and updates, I still can’t download a list of nearby hotspots in cities I visit. The app just stalls and has a blank screen. For awhile, if you let the app always track your location, it worked better (which is highly suspicious and probably invasive). Now, it just won’t provide you any information on any nearby hotspots. Needs a fix soon.
Ads, everywhere
This used to be a great app back in the old days. Now it’s a shell of itself, a mechanism to deliver ads. I get that things aren’t free to maintain but the amount of advertising in this app breaks the app. It’s nearly impossible to tell if I’d even want to pay to remove the ads.
You have to walk to it?
First of all why do u have to walk to it? My brothers friend had an app where he didn’t even need to walk to it, bro so maybe android is better?
requires location tracking 👎
i love the idea. i tried to add the public wifi i am currently using - the app wouldn’t let me add bc my geolocation is not enabled. it’s turned off on my phone, across all apps and websites. no one needs to track my location. i’m showing up to contribute to the community (i have other suggestions that are not showing up in the area i am currently located), but the app is not letting me. very disappointing. also, as stated, there’s basically nothing showing up in this location for any of the categories - i know from recent experience these places exist.
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
8%
Negative (1-2★)