Review Insights · App Store
Word Chain Puzzle
Tribom Games · 42,655 ratings · ★ 4.6
4.6
★★★★★
42,655 ratings
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Top complaints - extracted from 65 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
38 negative reviews mention this · 58% of all complaints
★★★★★ "The game is 5-stars BUT. Since the UI updated, puzzles sometimes completely hide the last word behind all the hint icons. I’ll come back and change my rating to a 5-star when the UI is fixed. Maybe reduce the screen real estate of the ad banner below the keyboard a…" - The Dark Knate
2
"every"
15 negative reviews mention this · 23% of all complaints
★★★★★ "An Ad After Every Level. So many annoying ads!" - Ms. Advertised
3
"play"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Frozen screen. I love this game, but after playing it fur a few months, the screen starts freezing in the middle of every game, very frustrating. I deleted it hoping that would help, did not, now I have to start from scratch and it’s still freezing" - Sad consumer 65
4
"puzzle"
7 negative reviews mention this · 11% of all complaints
★★★★★ "The game is 5-stars BUT. Since the UI updated, puzzles sometimes completely hide the last word behind all the hint icons. I’ll come back and change my rating to a 5-star when the UI is fixed. Maybe reduce the screen real estate of the ad banner below the keyboard a…" - The Dark Knate
5
"annoying"
7 negative reviews mention this · 11% of all complaints
★★★★★ "An Ad After Every Level. So many annoying ads!" - Ms. Advertised
6
"long"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Ads are too long!. I love the game but the ads are way too long! For gameplay, I would give it a five star rating, but because of the long ads I give it a 2 star" - Zheart 1
📋 All 65 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No ads available?
Ran out of lives, but cannot get more because it says there are no ads available. Not enjoyable to have happen at level 79.
The game is 5-stars BUT
Since the UI updated, puzzles sometimes completely hide the last word behind all the hint icons. I’ll come back and change my rating to a 5-star when the UI is fixed. Maybe reduce the screen real estate of the ad banner below the keyboard and lower the keyboard altogether or better yet, hide the hint icons and just have their view be toggled so they’re not in the way of the puzzle.
WHAT IS GOING ON
Love the game but why does every puzzle freeze? I cannot complete a full puzzle without it freezing.
Frozen screen
I love this game, but after playing it fur a few months, the screen starts freezing in the middle of every game, very frustrating. I deleted it hoping that would help, did not, now I have to start from scratch and it’s still freezing
Ads
There is an ad after every single level. Not worth the hassle at all
So many commercials
Just started flashing commercials one after the other while in the middle of a game! Why is this happening? Terrible
Glitches Galore
This game would be a fabulous game. But I simply can’t play it as it constantly freezes!
Word Chain
There’s an ad after every single round.
Beginner’s bundle 2 SCAM
I purchased the Beginner's Bundle 2, which included an ad-free experience with few coins. However, I still encounter advertisements when progressing from one level to another, which is unacceptable.
Ads make it completely impossible to play
Ads make it completely impossible to play
Annoying pop ups
Terribly annoying- looked fun but the constant pop-ups won’t even let you play.
Paid & Stuck with ADS
I don’t understand the purpose of paying for it and you still get stuck with ADS. Extremely annoying when you want to continue playing and then ask AD pops up and I just get out of the game at that point.
Aggravated
What happened to the daily challenges? I did 56 and they just stopped. ALSO no matter how I choose to continue in a game, revive or restore or use a life I still have to watch a stinking AD!!!! So aggravating makes me want to uninstall
Too many ads
It’s a fun game, but I can only play it for so long because there’s a commercial after every game, and they’re long and tedious. And the games go by quickly and the commercials don’t. Not fun!
Ads after every single level
You will spend the same amount of time on ads as you will playing the game. It is excessive and sickening.
1 minute of ads for every 10 seconds of play - delete
Unplayable because ad time is so horrible
Too many annoying ads
Gonna delete due to too many ads. I just wanna play a game!
nothing like the sales pitch
I saw this on FB, it looked nothing like this childish version with all the cartoons and stuff. Where is the version you show on FB?
Ad grab
Just another generic game that is nothing more than an ad farm. Having to wait through 2 min of ads every 3 min
Be patient
Or pay to play
Loss of levels
New phone
Locks up always
iPhone 17…up to date. App locks up constantly so I had to delete it.
Constantly Freezing
Started to freeze and started to fail to give me credits when I tried to earn points to reveal letters. Had to delete and re-download. Not sure that helped. Customer service contacted with no help
Terrible
Crashed after every round!!
Freezing up
Game is freezing. The only way to get out of it is to close out completely
Froze my iPhone within 15 seconds
Had to delete the app, because it froze/locked up my iPhone within the first round. NOT COOL
Have proof that it glitched my out of my money
The game was really fun at first until I started experiencing the app freezing and glitching me out of my turns, using helps and losing them because it glitches. I’m not happy. If I could attach my proof to this post, I would. Definitely unhappy.
Ads
Ads. Bye bye.
So many ads!
This game had ads that you can’t get out of! How is that even possible?
More Ads than Game
Ads began as soon as tutorial ended. Too many. Cannot speed them up. No timer to tell you how long to wait. Not worth playing. Deleted.
Bad
Way to many ads. Not even playable
Annoying asf
Has this game for not even 5 minutes. It sucks. First off- too many ads. Second. This is a guessing game. I want to be challenged why are you giving me words and letters other than the first letter? Why are you giving me 3 chances to guess a letter when it would be way better if I could just guess a whole word- submit it- and see if it’s wrong. Also, the tutorial at the beginning. Should be skippable. It takes a lot to create a game and I understand and I admire it but it just seems like a cash grab 🤷♀️ not like any real work was put into it..
This game sucks
Wants to advertise it has something it’s completely not, boring game, glitchy and sucky
Too many ads
Ads are too long and frequent
To many ads
Would be enjoyable if it wasn’t for the ads! Deleting!
Crashing
Can’t even play the game because it keeps crashing. I just downloaded it.
Glitchy!!
Kicks me out after a game or two. Very glitchy!
Game keep closing by itself
When I open the app, it only stays on for about 30 seconds then closes. Game is updated and still doesn’t work
Word chain puzzle
It’s moving too fast and doing things I’m not asking it to do. It’s not just giving me the puzzle to figure out by myself. Maybe I don’t have the hang of it yet, but it moves too fast.
WAMP wamp
False advertising
False Advertising
Nothing like advertised
Constant ads
Constant ads, way way way too many ads
Deleted the game
Got fed up on spending 5 times the time looking at ads you can’t get rid of instead of playing the game. Got up to level700+ but ads became utterly ridiculous.
An Ad After Every Level
So many annoying ads!
Keeps freezing
The app keeps freezing until I turn off my screen then back then I have force close the app. I finally just uninstalled it.
Ads are too long!
I love the game but the ads are way too long! For gameplay, I would give it a five star rating, but because of the long ads I give it a 2 star
Quantity on letters?!?!
I don’t know why there are now numbers on each letter tile that lets you know how many times that letter can be used in a game. It dumbs down the game and it is also VERY distracting to look at. You might as well tell me all the answers. I don’t know why developers choose to make these “upgrades” when it wasn’t necessary in the first place. And don’t even get me started on the quantity of ads. They are out of control.
Annoying rules
I saw the game so I downloaded it to play and it ends up, prompting you to go through an hour tutorial
So many ads
This game would be fun, but after every solved puzzle, you get an ad that you can’t close out of without clicking the button that takes you to the App Store. Makes it really hard to get into the game.
Fun! But…
I paid for no ads, but you still get ads. And it still has the option available to pay for no ads. 🙄
+ 15 more in the clipboard copy
Sentiment summary
88%
Positive (4-5★)
7%
Neutral (3★)
4%
Negative (1-2★)