Review Insights · App Store
Word Connect ¤
ZenLife Games Pte. Ltd. · 1,467,110 ratings · ★ 4.8
4.8
★★★★★
1,467,110 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 80% of all complaints
★★★★★ "Tap this tap that. Word connects latest addition is too much! Spelling Spree seems like a useless exercise in tapping for no reason. Yes, word connect doesn’t have advertisements for other games pop up, but I’m constantly having to tap through their own promo…" - This Nickname is taken . . .
2
"play"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Unplayable. Used to be an enjoyable game but they have made it unplayable. You can expect to have to click through 10 screens just to get to the next puzzle. So you spend 3 times as long just clicking to get to the next puzzle as you do play the act…" - mwmit
3
"word"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Tap this tap that. Word connects latest addition is too much! Spelling Spree seems like a useless exercise in tapping for no reason. Yes, word connect doesn’t have advertisements for other games pop up, but I’m constantly having to tap through their own promo…" - This Nickname is taken . . .
4
"connect"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Tap this tap that. Word connects latest addition is too much! Spelling Spree seems like a useless exercise in tapping for no reason. Yes, word connect doesn’t have advertisements for other games pop up, but I’m constantly having to tap through their own promo…" - This Nickname is taken . . .
5
"word connect"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Tap this tap that. Word connects latest addition is too much! Spelling Spree seems like a useless exercise in tapping for no reason. Yes, word connect doesn’t have advertisements for other games pop up, but I’m constantly having to tap through their own promo…" - This Nickname is taken . . .
6
"help"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Frozen page! Unable to play. Need IT help!" - MiMaw11
7
"playing"
3 negative reviews mention this · 20% of all complaints
★★★★★ "New ads every 20 to 30 seconds annoying. They started a new ad campaign, where the strip at the bottom pops up about every 20 seconds and interrupt the game. So annoying that I am not going to be playing. Guess that didn’t pay off." - teresaslp
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Tap this tap that
Word connects latest addition is too much! Spelling Spree seems like a useless exercise in tapping for no reason. Yes, word connect doesn’t have advertisements for other games pop up, but I’m constantly having to tap through their own promotions. All I want to do is strengthen my brain, but I end up feeling frustration and anxiety getting through the taps. Tap the Xs, Tap to claim, Tap to continue, Tap to confirm, are you SURE you don’t want the sale taps. Aaagh. When I feel more stressed after tapping through all the useless screens, then I might need to find another game. One that is simply a brain builder, not one that is an exercise in finding the way to get past this screen. I’m on level 29680 but the extra fluff activities are getting to be too much.
Unplayable
Used to be an enjoyable game but they have made it unplayable. You can expect to have to click through 10 screens just to get to the next puzzle. So you spend 3 times as long just clicking to get to the next puzzle as you do play the actual game
Frozen page! Unable to play
Need IT help!
Fraudulent
I have played this game for many years now. I recently purchased something from one of their advertisers. I am now out of $60.00 when I ordered something from a company advertising in this game. I can’t believe that a company would not have vetted companies requesting the right to advertise in the game. I now also hold the Word Connect company also responsible for this fraudulent company!!
Ads ads and more ads
The pop ups ads that cover the game every 5 seconds suck! Looking elsewhere.
Loved until….
Was my favorite game til it suddenly stopped working… I don’t know why it stopped working but it’s just dead . So now I’m done with it. Of course it stopped working after I spent my money but it’s fine.
Game is not working!
Game not working & support posted on Facebook that 300 new levels available. SUPPORT… check the postings & fix the game!
Game not functioning. Help Please
Game Not Functioning. Had to delete and reinstall game. Version has 10 levels per group.
1. Cards, Friends, and Groups give error message. “Check if you’re connected to the internet.” Please help.
1. Cards, Friends, and Groups give error message. “Check if you’re connected to the internet.” Please help.
Too easy
How long would I have to play before I got to the game you advertise? Perhaps you could set it up to skip simple puzzles for those of us who want to start with more of a challenge.
My Daily Routine
Word Connect relaxes me and stimulates my brain.
ADS
Too many ads in this game
It used to be fun
This game used to be fun but now it won’t even open correctly. It freezes as soon as I open the game and force closing it doesn’t help. I even deleted the app and redownloaded it and that didn’t help either. Also, wayyy too many pop ups to close out in the game it’s annoying. This game is ruined for me.
New ads every 20 to 30 seconds annoying
They started a new ad campaign, where the strip at the bottom pops up about every 20 seconds and interrupt the game. So annoying that I am not going to be playing. Guess that didn’t pay off.
Lost points?
I have been playing for awhile and had 32000 points. When I went to play yesterday, I only have 12000. What happened to my points?
SO MANY POP UPS
I have never played a game with more pop ups. Trying to get you to spend money, or spin a wheel that you can watch an ad to double, or random gifts when finishing words. Maybe this game is fun for slower less intelligent people, but for someone who moves at rapid place, this game is more waiting for stupid unusable features to be over instead of playing the actual game
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)