Review Insights · App Store
Word Screw - 3D Unscrew Bolts
Astrasen Global · 8,621 ratings · ★ 4.9
4.9
★★★★★
8,621 ratings
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Top complaints - extracted from 52 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
34 negative reviews mention this · 65% of all complaints
★★★★★ "Terrible. This is an amazing game and I love it completely, but it will not open anymore. If I try to report a bug, it tries to take me into the game that I can’t get into." - Reaper_is_here
2
"level"
15 negative reviews mention this · 29% of all complaints
★★★★★ "Update is awful. Usually enjoy this game but it’s beyond frustrating to be stuck on the same level for days. Trying to force you to use upgrades to even complete the puzzles is ridiculous as are all of the ads. Hope this gets fixed." - Hkhays
3
"playing"
12 negative reviews mention this · 23% of all complaints
★★★★★ "Stopped working. The app just suddenly stopped working. It’s stuck on the loading screen. I just started playing about 2 weeks ago. This doesn’t look good from the start." - wynellisme
4
"every"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Same Shapermint ads. Every advertisement is the same…Shapermint. It’s driving me crazy. Do you any other advertisers?" - frep459
5
"play"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Stopped working. The app just suddenly stopped working. It’s stuck on the loading screen. I just started playing about 2 weeks ago. This doesn’t look good from the start." - wynellisme
6
"deleted"
8 negative reviews mention this · 15% of all complaints
★★★★★ "Finally had it with this game and deleted it.. I thoroughly enjoyed this game in the beginning. I thought the rewards were truly stingy, and of course, they want you to either spend money or watch ads to recover from being stumped or making mistakes. Understandable. However, when the ad…" - L84aflight
7
"been"
7 negative reviews mention this · 13% of all complaints
★★★★★ "New Update. I have absolutely enjoyed the game until the past 24 hours. I have not been able to open the game at all. I’ve even tried deleting it and reinstalling the game. Now I’m really bummed out and have to find a new game." - TayGol2023
8
"watch"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Too many ads. The only way to beat most of the levels to watch two or three full length ads. That does not make a Level hard that makes it ridiculous." - lmkinz
9
"enjoyed"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Was 4 star and now will not load. Really enjoyed this game. Was a go-to for a year. But now the game will not load since updating." - SamiCraft
10
"levels"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Too many ads. The only way to beat most of the levels to watch two or three full length ads. That does not make a Level hard that makes it ridiculous." - lmkinz
11
"delete"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Shocked. Have been playing the game for awhile. Getting really annoyed with the constant ads between every level. This last one prompted me to immediately delete the game. Porn story line. And this is for 4 and up? This is disgusting and unconscion…" - Pet peeve 3
📋 All 52 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Once loved…
This was my go to app, now it won’t even load. Whats going on with the app creators? Bring it back please 🥺😢
Terrible
This is an amazing game and I love it completely, but it will not open anymore. If I try to report a bug, it tries to take me into the game that I can’t get into.
Update is awful
Usually enjoy this game but it’s beyond frustrating to be stuck on the same level for days. Trying to force you to use upgrades to even complete the puzzles is ridiculous as are all of the ads. Hope this gets fixed.
Was 4 star and now will not load
Really enjoyed this game. Was a go-to for a year. But now the game will not load since updating.
Stopped working
I LOVED this game, but it has stopped loading.. I’ve tried deleting and redownloading and it’s still just stuck on the loading screen ..
I would absolutely change my rating if I could go back to playing the game
I would absolutely change my rating if I could go back to playing the game
Same Shapermint ads
Every advertisement is the same…Shapermint. It’s driving me crazy. Do you any other advertisers?
Ad
I used to play this game, and I just got an ad for it while playing a different game. It was a cat drowning while waiting for the player to choose the right letters. So that’s gross.
New Update
I have absolutely enjoyed the game until the past 24 hours. I have not been able to open the game at all. I’ve even tried deleting it and reinstalling the game. Now I’m really bummed out and have to find a new game.
False advertising
I bought this app for $7.99 and it stated NO ADS but if I want to use any of the power ups, like opening a new word I have to watch an ad if I don’t have the coins! I would love my money back because there are barely any ads between levels to begin with, I bought it so I could get NO ADS!!
too complicated
game doesn’t make sense
Claimed no ads but has ads
The advertisement said there were no ads but there are and you have to pay to remove them
Game sucks
You can never get out of the ads.
Shocked
Have been playing the game for awhile. Getting really annoyed with the constant ads between every level. This last one prompted me to immediately delete the game. Porn story line. And this is for 4 and up? This is disgusting and unconscionable. Never accept a game from Astrasen Global. Trash.
Finally had it with this game and deleted it.
I thoroughly enjoyed this game in the beginning. I thought the rewards were truly stingy, and of course, they want you to either spend money or watch ads to recover from being stumped or making mistakes. Understandable. However, when the ads appeared just because one successfully completes a level, the real annoyance begins. When all the ads get lengthier, when they crash the app mid game, one gets even more annoyed. But when a long long long list of “permissions and consent” to collect data and accept cookies from a ridiculously long list of “vendors”, and when there’s yet another even longer list of more permissions and consent for more vendors, then it’s time to quit. I do enjoy having the opportunity to kill some down time with a game, but I believe this game has finally cured me of that habit.
I’d like to thank you for making me delete your app and return to reading books. I do appreciate that.
I’d like to thank you for making me delete your app and return to reading books. I do appreciate that.
Used to be fun
I liked playing this game but last couple of days I can’t play bc if I get stuck it no longer gives me ads to keep playing, it wants me to buy the coins so I can continue.
Guess I have to delete it now since I’m not going to pay
Guess I have to delete it now since I’m not going to pay
New update
Terrible new update, can no longer use an ad to keep playing so you have to restart. It now shows an ad after every game as well.
Time waster
Level 1111 - I had to watch 6 ads to get through it. Then level 1116- 4 ads and I gave up. I’m not spending money on a game that’s rigged. I get over 200 coins and the game knows it. It forces you to use it or watch more ads. I’m deleting this game. Not worth my time or money.
Ads To Beat Levels
This is one of those games that forces you to watch ads in order to beat a level rather than allowing you to beat it without ads. I have deleted the app because I find that an extremely shady way to create a game.
To many ads
I really enjoyed this game, but I had to give it on one star because it’s way too many ads then I paid $7.99 for no ads and guess what I’m still getting ads. Seems like it’s more since I paid and they could take away the ads. This would be the best game out there.
Ads try to steal your information
If I could give zero stars, I would give zero
GAME USES ADS THAT TRY TO STEAL YOUR INFORMATION!!!!!!
I DO NOT recommend this game. If you VALUE your PRIVACY DO NOT USE THIS APP!!!
GAME USES ADS THAT TRY TO STEAL YOUR INFORMATION!!!!!!
I DO NOT recommend this game. If you VALUE your PRIVACY DO NOT USE THIS APP!!!
No longer works
I loved this app, but for the last few weeks it will not open. The last update changed the loading page but nothing else will happen.
Virus
Got to level 27 and the game now glitches to the internet to tell me my phone has a virus.
Scam
This app is a scam. Once you download it, it leads you to a gambling site and it doesn’t allow you to delete the app. Do not download this game.
Has ads
I saw this ad while playing another game and it states “no annoying ads”. Not true it’s had one after the first game I played. Now maybe if you purchase it you don’t get the ads but it does have them
Big Lies
This game is a CON don’t believe them when it says No Adds they are a LIARs after a few games the adds start coming when they said no adds well this is a lie!!
Vet your ads
They either need to review ads or give a way to report scams. If I see the add for bariatric jello using celebrity deepfakes that link to fake CHN and FoxNews pages, I’ll just delete the game.
It’s fraud. It’s a scam. It’s breaking intellectual property laws.
It’s fraud. It’s a scam. It’s breaking intellectual property laws.
DO NOT LET CHILDREN PLAY THIS
This game is super fun. I enjoyed it quite a bit. There aren’t ads between every level like other games, which is nice. The game claims to be 4+, but the one ad that came up was 18+. It was absolutely disgusting and I immediately deleted the game. Do not let children play this unless you want them to be exposed to that.
Disgusting ads
I really like this game but the ads they show with the skin picking and absolute disgusting theme is so gross. I have to stop playing until they stop showing these ads. Show all the yarn ads all day long but these “asmr” that are actually vomit-inducing are going way too far. I hope someone sees this and will do something. I select not interested every time but it’s getting worse.
Sudden glitch purchases
Been playing quite a bit and built up a little bit of coins. Tonight the game glitched and purchased 4 extra slots at once. I wasn’t typing in that area at all. Deleted the game immediately. It takes a long time to build up that much coinage and that’s too specific a flaw. I don’t play game designed to cheat me.
ADS ADS ADS!!!
I enjoyed this game at first because I like the screw/pin puzzles and I like the word games and this seemed perfect together. Suddenly I started getting ads even breaking through the game while I was in mid-move. It started opening websites and telling me my phone was hacked. Either find better advertisers or fix the glitches.
Ads ruining the gameplay.
Ads galore. It was fun and now there’s forced ads every 60-75 seconds.
Forcing full ads in the middle of a level
It’s one thing to play a short ad at the end of a level, but forcing a full 30s ad in the middle of a level gets you an immediate delete.
Same 4 levels over and over again
I only played 12 levels before I got bored and deleted this. It was the same four levels three times over, then when I got to level 13, and it started the cycle again, I was done.
Repeat content
Repeat boring level and content, no progress as all, wasted my time!!!!
Malware
It will automatically open up a malware tab in safari, and will repeatedly pop up with the request to open tik tok.
Keeps trying to force me to open TikTok
Once I hit level 20, the game had a pop-up every couple moves at every level going forward, trying to force me to open TikTok. No, thanks. Deleted the app.
No variety
There is only four different levels. That is it. It is a peach, a banana, blueberries and grapes. There are none of the levels that were advertised of that they have for preview. Sad because I was excited to try this
Stopped working
The app just suddenly stopped working. It’s stuck on the loading screen. I just started playing about 2 weeks ago. This doesn’t look good from the start.
App stopped working
I was enjoying this app until it stopped loading. I tried deleting and reloading but it still stops at the opening screen.
Unacceptable
This game is fun HOWEVER, my biggest issue is that it has 5 I believe places to put the letters you’re holding to get to other letters and if you fill it up, the game ends. I would understand if I filled it up and I couldn’t use any letters but that is not the case. It frustrates me to no end. It doesn’t make any sense. Fix it!!!
Too many ads
The only way to beat most of the levels to watch two or three full length ads. That does not make a Level hard that makes it ridiculous.
Ads are a problem
I love this game. The length of time of ads between levels is insane. Close to 2 mins each. Max should be 15 to 30 seconds. I’m seriously considering deleting this game.
Good game but won’t open
I’ve been playing this game for about a week and now it won’t open up at all
Swivel is annoying
The swivel mechanism for navigating the image is annoying because you can’t see everything. You can zoom in and out, but the entire 3D object swivels on one point in space which seems to be in a corner, so you can never get the right view you need.
Ads stop podcasts, music, audiobooks
Unless you pay to stop the ads, you cannot play this game and listen to an audiobook or a podcast or music at the same time. It will constantly stop other audio after allowing it to play for a minute.
The actual gameplay is just like every other screw game - there’s nothing special about it.
The actual gameplay is just like every other screw game - there’s nothing special about it.
Funnels you into purchases in order to advance
I have been on the same damn level for hours now and I cannot pass it without purchasing things. It’s ridiculous
Constantly pausing YouTube videos for no reason
Couldn’t even make it through level 3 because of this issue. Interrupting my audio in the middle of the level for no reason.
Annoying Audio Issues
Deleted the game because I assume the ads kept cutting off the audio I’d be playing from spotify. It was highly disruptive to have to constantly toggle back to hit play before going back to the game. I would have been willing to pay for an ad-free version. So annoyed that I just deleted the game altogether.
Impossible
Starts off fun but then it is impossible to beat - forcing you to watch ridiculous ads in order to move past where you’ve been stuck… multiple times!! It’s really annoying… deleted today. Which is a bummer because it is great if it worked…
Cute game. Cheats you out of coins.
It’s a fun game, but it literally cheats you out of the coins you earn at the end of each level. Example: I had 170 coins. I chose the ten-coin option (rather than watch an ad for more), and I watched my coin count DROP to 160 coins and THEN add the extra ten coins, so it still sits at 170. It literally took ten of my coins away before giving me more, and it’s a repeating occurrence, not a one-time glitch. Someone might want to look into fixing that.
+ 2 more in the clipboard copy
Sentiment summary
98%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)