Review Insights · App Store
X-Clash: Survival Challenge
9z Games(HK) · 32,467 ratings · ★ 4.5
4.5
★★★★★
32,467 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
67 negative reviews mention this · 85% of all complaints
★★★★★ "It’s a castle game. Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market on…" - Jenericuser
2
"play"
20 negative reviews mention this · 25% of all complaints
★★★★★ "It’s a castle game. Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market on…" - Jenericuser
3
"save"
13 negative reviews mention this · 16% of all complaints
★★★★★ "It’s a castle game. Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market on…" - Jenericuser
4
"advertised"
13 negative reviews mention this · 16% of all complaints
★★★★★ "It’s a castle game. Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market on…" - Jenericuser
5
"other"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Worst game. I was trying to play the game on the ad and it was some other survival game" - Worst game I have downloaded
6
"castle"
10 negative reviews mention this · 13% of all complaints
★★★★★ "It’s a castle game. Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market on…" - Jenericuser
7
"downloaded"
9 negative reviews mention this · 11% of all complaints
★★★★★ "No thanks. Very misleading, not just the dog and bee game. So many other things you have to do to get to more levels of the game I downloaded to play." - goldenchocolatechip
8
"bees"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Fun but clickbait. It’s a cute game but if you downloaded it because you thought it would just be drawing around the dog to protect the bees then don’t get it. I deleted after 20 minutes only the first few levels were the dog drawing part then it turned into …" - Princesa 🌹
9
"play game"
8 negative reviews mention this · 10% of all complaints
10
"games"
8 negative reviews mention this · 10% of all complaints
★★★★★ "False advertising. I’m just trying to play the dog/bee game that’s literally advertised. It didn’t say anything about running around fight ing zombies. Truly is one of those brain rot advertisement games in ads." - MJamesM199
11
"part"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Thought it was that bee game as advertised. It’s not the bee game. Or at least not very much of it. Very lame cuz the bee part is fun. I hate how long it takes to get to the bee parts. The barrel part sucks." - Fularky
12
"bait"
8 negative reviews mention this · 10% of all complaints
★★★★★ "I came for bee puzzles. I came for bee puzzles, instead I got something else. Might be good, but I don’t like being baited, couldn’t bother for the learning curve of everything outside of the bee puzzles." - Aesaito
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It’s a castle game
Calling it save the dog implies that’s what the game is. You have to go through LONG castle game nonsense to play the dog game. It’s so weird. People are obviously downloading the game to play the game advertised. It’s so weird to market one thing and put it something else. I’m immediately deleting this and any permissions.
Worst game
I was trying to play the game on the ad and it was some other survival game
I came for bee puzzles
I came for bee puzzles, instead I got something else. Might be good, but I don’t like being baited, couldn’t bother for the learning curve of everything outside of the bee puzzles.
Bad
No settings page, which means no way to disable haptic feedback, which I can't stand. Cannot be played offline.
No thanks
Very misleading, not just the dog and bee game. So many other things you have to do to get to more levels of the game I downloaded to play.
False advertising
I’m just trying to play the dog/bee game that’s literally advertised. It didn’t say anything about running around fight ing zombies. Truly is one of those brain rot advertisement games in ads.
False Advertising
You save the dog like 3 times and it ends up being a jumble of nonsense and a completely different game.
Do not recommend if you’re a stick to the topic guy 😩
The ads is just the mini game, plus you have to beat levels till you can proceed, and i am a “stick to the topic” guy, this doesn’t promise the hardness on the app and I wouldn’t recommend 😩😤😡🤬
Thought it was that bee game as advertised
It’s not the bee game. Or at least not very much of it. Very lame cuz the bee part is fun. I hate how long it takes to get to the bee parts. The barrel part sucks.
Terrible
It’s absolutely nothing like the picture or the little videos
Not the same game
Its not the same game. You protect the pup for a bit then you build a town. Not the game I thought it was.
垃圾
其他垃圾
Just another clickbait castle game
Don’t waste your time.
Trash
Trash game
Id give 0 stars if i could
This game is nothing like the ads
Misleading
Not the same game once you download it
Not like the add
I got this game to save the dog not to play a whole adventure game. Also there are women that aren’t properly dressed and there is a blood.
Fake
I downloaded the game and there was not any bee’s in it. All you show in the advertisement is drawing lines to save the person from bee’s not having to build a town.
Bait and switch ads, don’t bother
95% of the game is the same garbage base building and zombie scroll as half the games on the App Store. You can’t play the dog game advertised unless you play the garbage zombie game. Waste of time, don’t bother downloading
This games art is all AI
What was the need of having all these naked AI women that don’t even match the games 3D models. They look like children with D Cups that you have to pay to unlock.
Can’t play this in public without giving cringe to myself and everyone around me.
Can’t play this in public without giving cringe to myself and everyone around me.
NOT HOW IT WAS IN THE ADS
This game is depicting saving a dog from bees in its commercials. The game is way more focused on fighting and defending this castle you’re building. The dog part is only one tiny bit of the game. I was disappointed when playing. Do not recommend.
A lot of unnecessary features
Why it can’t be as advertised?
False Adverstising
This is not a save the dog game, it’s a base building game. The UI is cluttered and everything about it is overly complicated. If you claim to be a simple puzzle game, I expect a simple puzzle game.
Bait and switch
This is NOT the game you think it is. Bs..
Stop lying about the game
This isn’t a simple game to save the dog it’s stupid and one of those clash games
I just wanted to play the game
It kept taking me to trash thing I don’t want to do I don’t want to do steps just let me save the dog bro
Geared Toward Kids but Not Suitable for Kids
You advertise this game to be geared toward kids yet you have scantily clan women with bouncing breasts animation. Deleted after about 5 minutes. Wish I could leave a 0 star review. Stop going after kids!
Bees vs Cat???????
When do I ever get to play the game advertised??? I hate this!!!
Set up
I haven’t downloaded or played this game at all but I’ve played the actual save the dog game and this isn’t it. If you want the actual game in full without the “it’s just apart of the game” content just search it in the App Store.
Fake Ads
This game is nothing like what they claim it to be, you play the games u downloaded it for for a few and then it goes into a whole other trash p2p game which is basically not what u signed up for, I wish these devs would stop lying and make a game the people actually want, I hate u all and I pray for your downfall!
I wanted to love this game
I wanted to love this game but it is not what it’s advertised to be. I thought it was a puzzle game but it’s actually a build your kingdom and army game which I hate. The game should just be a puzzle game. I deleted the game the next day
Time
Change it up or shorten the ad it should not take anybody more the 10 seconds to decide if they want the game or not this is the most annoying ad
I don’t know what this game is, but it’s not the dog thing.
To no surprise, the game in the ads is barely any part of whatever this game is. It’s some weird castle thing. It bored and annoyed me almost instantly. Well done, developers. Creating something that is a total bait and switch from the ads, but leaving just enough of the game from the ads in it to claim you’re not lying. Laaaaaame. This would be zero stars if possible.
SCAM! I WANT A REFUND
I bought the 99 cents pack to get gems to start a clan and the extra hero to boot and spent a solid day or two on this game. Fast forward and I’m offline for less than 24 hours after building a 100 player clan because it’s FATHERS DAY and come back and I got booted from my clan lead position effectively voiding my purchase. Try to reach support and they’re not available. SCAM
Absolutely not as advertised
What they show is only a small portion of the game. The rest is a whole different style and so stupid. It’s all stupid, which makes it worse.
NOT FOR KIDS
Age says 13+ but this game is not appropriate for anyone under 18. One of the save the dog levels is completely inappropriate. There is a chat room as well with people saying they are 7 years old and others saying they are 18+.
Trash
Makes no sense
Way to many bells & whistles
The gameplay is needlessly complicated-zombies; farm sim; castle building; protecting a dog from bees. It means features are added to extract money as in-app purchases
Just design a good game and charge a fair price for it. This one is slop
Just design a good game and charge a fair price for it. This one is slop
Bait and switch
Not the game that is in the demo/ads. Also, no volume control.
Warning: Developers will ban accounts without giving you a chance to explain
I used to regularly purchase in-game items for this game, but I had one occasion where the bill was posted to my bank 10 days after the purchase.
Thinking it was a mistake, I asked the customer support team and they essentially just "denied my claim" without any explanation at all. Naturally, I filed a dispute against the credit card payment.
Later, I realized the payment was legitimate but simply very delayed, so I cancelled the dispute.
A few days later, customer support reached out saying that my account will potentially be closed explicitly due to the dispute activity on my account. I replied that I retracted the dispute and they told me that they will review.
I had reached out to customer service and their Facebook page for 3 days for an update, but never got an answer back. They ended up closing my account even though they got the money anyways :D
The game is decent, but the company just strikes me as overly greedy and not one that really cares about their customers. I'm glad that I'm out of it. Hoping to share my experience in case others are thinking about starting the game.
Thinking it was a mistake, I asked the customer support team and they essentially just "denied my claim" without any explanation at all. Naturally, I filed a dispute against the credit card payment.
Later, I realized the payment was legitimate but simply very delayed, so I cancelled the dispute.
A few days later, customer support reached out saying that my account will potentially be closed explicitly due to the dispute activity on my account. I replied that I retracted the dispute and they told me that they will review.
I had reached out to customer service and their Facebook page for 3 days for an update, but never got an answer back. They ended up closing my account even though they got the money anyways :D
The game is decent, but the company just strikes me as overly greedy and not one that really cares about their customers. I'm glad that I'm out of it. Hoping to share my experience in case others are thinking about starting the game.
Stop and read!!
Do not even waste your time downloading it
False advertising
The ad shows you a small part of the game. It’s a build a town, collect hero’s, PvP game.
Temu Evony
This game is boring. I downloaded it to save the dogs from the bees and there is a completely different game here. You have to build a city and do all of the other things or the game will not let you do the puzzles. It’s like a Temu version of Evony. Don’t bother
Be clear
You have to beat levels with heroes before you can do the dog mini game. If anyone finds a game with just the dog part, let me know
MISLEADING
DO NOT DOWN LOAD!!! MISLEADING NOT THE GAME SHOWN
NOT THIS GAME
I downloaded this game thinking it was its description. But it had me playing some game where you’re shooting zombies/monsters/building a kingdom??? Stupid
Dishonest game
Game makes it see like you’re just saving the car from the bee in the advertising but then when you actually play you’ll be forced to play challenges and build stuff in order the play the actual game advertised, the actual game is treated more as a reward that you have to earn rather than the actual game and that makes it lame to me. I wish I could find the same concept from somewhere else but just saving the cat from the bee.
Nothing like the ad
They litterly bait u in to buying this game just to make it some zombie survivor game and there a ad like every 2 stages
Totally different game
Saw and ad on instagram, does a few levels like advertised and then turns into a totally different game
Don’t do it
It’s another bs town game
+ 29 more in the clipboard copy
Sentiment summary
89%
Positive (4-5★)
2%
Neutral (3★)
9%
Negative (1-2★)