Review Insights · App Store
X-VPN: VPN Fast & Secure
LIGHTNINGLINK NETWORKS PTE. LTD. · 575,150 ratings · ★ 4.7
4.7
★★★★★
575,150 ratings
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Top complaints - extracted from 54 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
8 negative reviews mention this · 15% of all complaints
★★★★★ "does not connect. When I first downloaded the app it worked great! I loved it and even gave the 7 day free trial a try as I was willing to pay for the premium version. However during my 7 day free trail everything seemed to stop working. I was no longer able…" - Mandito_01
2
"work"
6 negative reviews mention this · 11% of all complaints
★★★★★ "It hasn't worked for me for over 2 months!!. if you’re not connected, you won’t get support!!" - rezaassadpour
📋 All 54 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad
Slow speed always disconnects and they change servers like every 30 mins
Very slow
Very slow
It hasn't worked for me for over 2 months!!
if you’re not connected, you won’t get support!!
Ad break The App
The app is just a bunch of ads with a vpn that work .01% of the time stuff in there somewhere
The slower vpn
This has to be one of the worst vpn I have ever used it is not worth the storage on your device completely useless
No works in China 不好用不能退款
No works in China 不好用且不能退款
Обман
Не работает. Оплатил подписку. Не подключается вообще.
Bad
Buns
This sucks
It never connects
Failed and slow
The app is not working!!!!
1
Очень долго грузится
Not the best
Connection is so iffy
Horrible
I have used this VPN for nearly 3 months and it was always the same problem every 20 minutes it disconnects just because and when you are not using your device just then it works and when you use it for a long time suddenly the free servers doesnt work and you have to pay the premium one
ничего
не работает и не грузит даже при хорошем интернете
It's not free
This app claims to be 100% free. After downloading it, I found that only the first 7 days of free trial are available. After that, it is charged, either annually or monthly.
Не робит
Не работает ребята, лишил вас возможности бесконечного тыкания межу серверами. Можете не качать и не тратить время.
ً
ازق vpn فالعالم
This is trash
The thing doesn’t even load all the way when I try to press on different locations it’s dumb and stupid one star. I wish I could give you zero stars.
U
Huyna
НЕ РАБОТАЕТ
ни один сервер не подключается
НЕ РАБОТАЕТ
ни один сервер не подключается
03.04.2026
На момент написания отзыва впн не работает ни один сервис разработчики удалите его пожалуйста.
Bovann house challenge
Bovann house challenge
Ужас
Впн перестал работать после использования в течении нескольких дней
0 ⭐️
Не рекомендую
0 ⭐️
Не рекомендую
Не советую
Не работает от слова совсем
Не работает
Скачал попробовал включить но долго грузится и не подключается потом попробовал зарегистрироваться включил не работает
У меня сильная проблема
Когда пытался включить уронил сильно телефон и не нем трещины большие и они по совпадению перекрыли все звезды кроме одной и теперь я могу поставить только одну звезду
плохо
оч долго соединяет, а в этоге даже не работает ✌🏾
para ti amigo
esta genial pero es un poco molesto ya que me sacs por 2 segundos y este vpn es caca la verdad mueranse los que lo crearon
No use
Always time out
So so so super super Slow
Paid extra for premium. So slow. Not worth the money
Просто так
По кайфу мне
Not free
First page after downloading this free VPN asks you to pay
Free servers
Why do you offer free servers if they don’t work? Catch your star
Nope
I am trying use it for the free aspect and it will not allow me to do so. Wants me to pay :/
Hej 👋
Vpn was made in the dump, apparently paid for the subscription as a result of connection faild is more terrible than vpn not where there was not only that according to the usual Wi-Fi does not work so also when turning on it starts to turn off just disgusting vpn also for twelve dollars trash just,
So it doesn't open after the update👎 I don't advise anyone to buy or use it, it's divorced for money
So it doesn't open after the update👎 I don't advise anyone to buy or use it, it's divorced for money
G
It used to be good but now it has ads, it fails to connect sometimes, and the internet speed is awful.
app sucks
disconnects in 4 minutes
Not that good.
It never works or connects for iPhone and the ads are so frequent, and it disconnects so often and so soon.
Кен
Самый худший впн подключается 3 года и то не всегда
Не работает
Не работает
sucks ngl
turns off in under 10 mins and even doesnt turn on at times
At first good, now never connects
As said in title
does not connect
When I first downloaded the app it worked great! I loved it and even gave the 7 day free trial a try as I was willing to pay for the premium version. However during my 7 day free trail everything seemed to stop working. I was no longer able to bypass Netflix and watch the shows I wanted, connection times took forever and made me completely change my mind. If this can be fixed I would recommend but for now it’s not working 👎
This app is bad
At first i was using vpn the one with a key for months and it was really good but one day it stopped working so I got this one every time i use it i disconnect and i went to talk to them about it and they told me I should get a subscription but with my other vpn I would have to disconnect content it but this one is putting people at risk for getting you information stolen my hacked and your account on top of that it 11.99 for a subscription will be deleted this app but I can find something free that will not put me at risk for my information stolen
I wanna say it’s good, but I can’t.
It barely ever goes all the way to 100% to actually connect to the server. It stays at 99% for like 1-2 mins before finally saying connection error. They give you an add upon opening the app and then when you click on the button, another add pops up. Sometimes it’ll give you a warning that an ad is coming up and when you press yes I want to connect it gives you a 30 sec ad when normally it’s js 10-15 seconds. It’s also slow. This app stay talking about how it fast, but it’s not. It’s not fast && it barely work. Scam, prove me wrong
Ads
Download if you want forced ads
Ads with a broken “X” button is outrageous
The App works but it tends to use ads that have fake “X” buttons or ads that completely break when the video finishes so you have to restart the app and then possibly get another ad with another broken “X” button.
السعد
السعد
Черепаха
Очееееень медленный
+ 4 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)