Review Insights · App Store
X-VPN: VPN Fast & Secure
LIGHTNINGLINK NETWORKS PTE. LTD. · 594,992 ratings · ★ 4.7
4.7
★★★★★
594,992 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
8 negative reviews mention this · 21% of all complaints
★★★★★ "It works very slowly, sometimes it doesn't work at all, please fix it.. It works very slowly, sometimes it doesn't work at all, please fix it." - Sorena Rahimzadeh
2
"doesn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "It works very slowly, sometimes it doesn't work at all, please fix it.. It works very slowly, sometimes it doesn't work at all, please fix it." - Sorena Rahimzadeh
3
"doesn work"
4 negative reviews mention this · 11% of all complaints
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Your system services now days are very , this is not free service I am using
I am paying for that???
Your system services now days are very , this is not free service I am using
I am paying for that????
I am paying for that????
Ads
Ads are absolutely hayness. I don't have to quite describe from the issues others have experienced. It works for the first few days after downloading. It used to connect for maybe about a few hours, but it reduces every time I use it. When I'm also using very poor wifi, the speed is scandalous! It would either continue to disconnect me from that poor wifi UNTIL I turn it off or it won't work well.
Messed up my iPhone smh 🤬🤬Messed up my iPhone smh 🤬🤬🤬🤬🤬
Messed up my iPhone smh 🤬🤬🤬Messed up my iPhone smh 🤬🤬🤬🤬🤬
Terrible
Don’t waste your money
You guys suck
YouTube easily detects vpn which does not allow you to watch or stream videos that are available only in Brazil
SLOW
Connection on 5G without VPN is 90mb/s with VPN it's 6.
Não funciona
Garantiram que funcionava o YouTube BR e não funciona. Scam
!
Оплатила неделю подписки, впн не работает!
Got hacked
Not sure how it happened but someone hacked my account
Doesn’t work
Doesn’t work
Service is not free like they claim it is
I don’t understand how it’s legal to say “100% free” when you can’t use anything at all without a paid subscription. Relying on misleading verbiage because your app is free to download should be fraud. I wish I could leave 0 stars.
Воруют деньги. Не оплачивайте!
Была осуществленна оплата за год. Деньги списали и никакого впн нету. В техподдержкене отвечают. Мошенники! Не оплачивайте им ничего
Everything is bad
the app doesn't work
bad
very bad
Unusable
I used to be able to turn the vpn on easily now there’s ads and spam everywhere will be deleting and getting a different one.
Не работает
Скачала, а впн даже не подключается.
Don’t work
Don’t work
Не работает
Не трать время на нерабочий впн, не подключается, найти сервер не может
Ниче не работает
Ток платить придеться, и то скорее всего тоже работать них не будет
ВПН
Самый ужасный ВПН, грузит и не работает
Terrible service
After two months of working perfectly it says I can not use it I tried canceling my subscription and the money was taken from my account
very bad
b dard nakhore
Doesn't work in Russia
The app is dead. The technical level doesn't allow the developers to make it work in Russia.
Changes IP and that’s it
I am in the EU as an American citizen if I want to access American websites I have to have a vpn. This con still shows my location as Germany. Not America.
JUNE 2026 - FREE = TIME LIMITED
Too short to be useful. Other VPN apps are free and no time limit.
No work
No work
This app sucks
Genuinely the worst vpn i have ever had the displeasure of using, do not give these “people” money.
I didn’t want to
Asked me to write a review
Не советую
Не советую
мозг выносит
ужас
F your vpn ain’t do shi
0/0
AWFUL CONNECTION !!
just about every 5-10 minutes, i am having to go reconnect this vpn. and you can’t reconnect it without a 30 second ad. no matter how many bad reviews you leave on the app, nothing changes. this vpn is AWFUL. used to be much better.
Не советую
Впн не всегда подключается или просто не грузит
Одноразовый
Работает один раз бесплатно после установки, а премиум за конские деньги
Poor support for none mobile devices
Very nice if you only want to use it for iOS or android only. Not recommended for macOS
It works very slowly, sometimes it doesn't work at all, please fix it.
It works very slowly, sometimes it doesn't work at all, please fix it.
Don’t expect normal help from the staff.
I didn't get a proper answer to any of my questions. I asked a second one, and they didn't answer me at all.
Not work
Not work while shows that is connected!
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)