Review Insights · App Store
xScan : Document Scanner App
VPN MobApps Limited · 31,047 ratings · ★ 4.6
4.6
★★★★★
31,047 ratings
🎯 Build a better version
Top complaints - extracted from 42 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
8 negative reviews mention this · 19% of all complaints
★★★★★ "This app is a scam. It says free week trial then charges you for a week.. Don’t fall for this like I did I could’ve used someone else to see if I liked the app first instead of this false advertisement" - Disappointed fully12
2
"doesn"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Stop service. I have no idea how to stop them from making withdrawals from my credit card each month! It doesn’t show anywhere on this thing how to stop the service!" - rwg0613
3
"scam"
6 negative reviews mention this · 14% of all complaints
★★★★★ "This app is a scam. It says free week trial then charges you for a week.. Don’t fall for this like I did I could’ve used someone else to see if I liked the app first instead of this false advertisement" - Disappointed fully12
4
"trial"
6 negative reviews mention this · 14% of all complaints
★★★★★ "This app is a scam. It says free week trial then charges you for a week.. Don’t fall for this like I did I could’ve used someone else to see if I liked the app first instead of this false advertisement" - Disappointed fully12
📋 All 42 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Billing issues
Once you sign up it’s impossible to stop the billing
Stop service
I have no idea how to stop them from making withdrawals from my credit card each month! It doesn’t show anywhere on this thing how to stop the service!
This app is a scam
It says free week trial then charges you for a week.. Don’t fall for this like I did I could’ve used someone else to see if I liked the app first instead of this false advertisement
Bad
This was terrible and still is charging my account when I delete it
👎🏽
Doesn’t let you edit pdf files
Mr.
Trash. Doesn’t edit text after scanning… deleting before the trial over.
Scam
They will charge your card monthly without your knowledge. I had a free subscription until the end of the month and but the 20th I had two charges!!!
Limits
2 options to edit
Free trial isn’t free
Was immediately charged $7 after clicking on “free 7 day trial” then realized I could do more editing with my phone compared to what this app has to offer
无法扫描
完全无法扫描，总显示错误
Spam
They change you every time you scam
Infuriating to use
You can only scan like 3 photos for free before you have to get a subscription to continue accessing their services. A lot of the pages I scanned the app had a hard time recognizing and most of the time I had to do it myself manually. Many of the pictures are blurry. The app also occasionally forgets to load pages you already scanned, forcing you to redo those pages it didnt upload while you blissfully kept on scanning. Using this app gave me anger issues. An actual scanner is much more precise, accurate, and less infuriating to deal with.
Not clear how to use
Doesn’t look like it does anything
Horrible
Can’t convert a list properly. Not worth $7
can’t even use the app lol
stop making me buy everything to use the app
Rip off
I have been being charged for this app weekly and have been unable to use at all because although I have paid in the app it looks like I NEVER subscribed or paid and only trying to make me pay again! Yet charged me weekly for a month. Do not use this app! I will be requesting refund !!
What is this??
This app does nothing it promises. Horrible, I’d give no stars if I could!
You guys are scammers
I got scammed into thinking I can convert my files to dst
SCAM!
Signed up for 7 day FREE trial and was INSTANTLY CHARGED $20.03!
App
It doesnt let you edit anything. Just crop I could have done that on my iphone. And yall charge my card twice for it when Its supposed to be a week free trial .
Zero stars
Zero stars
No
It is not free
Xscam
Tried to upload a document and scan it and i couldn’t even use the features. Don’t get this app and don’t buy the subscription. Complete scam
Not the best
Pretty disappointed, needed a scanner to fix my bad hand writing for my job quotes/Bids. Unfortunately the app does fix my handwriting but it doesn’t fix it in the right order. I scanned a page with graphs and prices and it jumbled them all u
App is scam won’t let me delete
Wont pull-up iTunes store
Horrible
Horrible you can’t do anything unless you pay for the subscription
Trash
Literally does nothing but highlight and underlines stuff! Total waste of money ! DELETED!
No instructions on how this app works
No instructions on how this app works
Did not like
Not very user friendly
Davis
It doesn’t scan most of the stuff needed and it will lot recognize it
Difficult to use
Very unfriendly to use
Cancelled
Cancelled order
Exorbitant weekly charge
I tried a preview an then noticed my credit car had two charges for $6.99 for the two weeks since I downloaded the app.
If I hadn’t noticed the charge at the end of 52 weeks I would have paid over$360.00 for a scanner app,
Yikes
If I hadn’t noticed the charge at the end of 52 weeks I would have paid over$360.00 for a scanner app,
Yikes
Poor quality
Not a good scanner.
Can’t cancel
How do I cancel ??
Cerohjjbvch
Bbhhjjgfu
Not keeping
It doesn’t scan things right. Not paying for it
Title president
Lost of time Doc is being held up somewheres not easy to use to get job done quicker and better and most efficient app needs to be improved
Lies
Not free at all some people don’t have money like that to spend it’s hard out here…..
Review
It’s good for converting photo scans but not existing pdfs
Not having success
I have tried a couple times to use this for old documents but so far it is not working. I have to end the trial. Don’t charge me for the program.
6.99 a week is excessive
Cost to high
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)