Review Insights · App Store
Yoga-Go: Tai Chi & Pilates
WELLTECH APPS LIMITED · 88,714 ratings · ★ 4.6
4.6
★★★★★
88,714 ratings
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Top complaints - extracted from 26 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
9 negative reviews mention this · 35% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
2
"charged"
7 negative reviews mention this · 27% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
3
"charge"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
4
"program"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
5
"plan"
6 negative reviews mention this · 23% of all complaints
★★★★★ "Prepackaged AI. I used this in the past and got frustrated with the choppy, patched together videos. I came back to try a 28-challenge that ended after 15 practices and threw me back to the beginning, no 16-28 days to be found. I do the Tai Chi videos, whi…" - $3$:&2
6
"cancel"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
7
"money"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Scam. This app keeps taking money out of my account and I’ve canceled the subscription a long time ago. I can’t even contact the people because it keeps taking me to a robot to talk. I would recommend not subscribing" - Bren:53
8
"month"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Yoga-go. Beware of this app. It will lure you in at a rate of 19.99$. Then the next month charge you $49.99. It will auto charge you with no warning or notification. And it will not refund you if you cancel." - KBWILLY
9
"auto"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
10
"renew"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
11
"without"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Beware of auto-renew. Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Appl…" - criticalsurfRN
12
"scam"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. This app keeps taking money out of my account and I’ve canceled the subscription a long time ago. I can’t even contact the people because it keeps taking me to a robot to talk. I would recommend not subscribing" - Bren:53
📋 All 26 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Beware of auto-renew
Beware of the app automatically renewing your subscription without a reminder email or any sort of warning. Even though the app was downloaded on Apple’s apps, the auto-renew is hidden in the app so you won’t be able to cancel through Apple subscriptions. I just got a notification from my credit card that I was charged $66. I reported the charge to my credit card. The subscription program for this app is extremely shady. I do not recommend using this app or subscription.
Scam
This app keeps taking money out of my account and I’ve canceled the subscription a long time ago. I can’t even contact the people because it keeps taking me to a robot to talk. I would recommend not subscribing
Awful they started stealing money from my account!
Awful they started stealing money from my account. I thought it was a one time withdraw now I can’t stop them from taking money out of my account and I can’t figure out how to refunded. I never even used the stupid app. Horrible situation. Good luck if you dare use this!
Poor Communication
I was never able to access my plan.
Do Not Purchase
Rip off Company
Cheating people
They charged 2 fees one for the program that is not free and another one for so called personalized plan. You cannot sign up without . When I look into my subscription they automatically renew at higher for both . Be aware of this pricing scam. They pry on busy people who work hard for the money. No way to contact anybody it is just an AI tool. I wasted $11.99 and $14.99 charged in the same day. Very poor ethics.
Yoga-go
Beware of this app. It will lure you in at a rate of 19.99$. Then the next month charge you $49.99. It will auto charge you with no warning or notification. And it will not refund you if you cancel.
Fraud
Beware of this company! They are fraudulent and dishonest. Don’t pay!! It’s a nightmare to get any charges reversed that you never used.
Scam do not use they added this Pilates plan to charge me again that I did not want or order
I bought a time limited plan and used Apple Pay. I just looked at it and this company has charged me 50$ three times in as many weeks. I filed a dispute for two because the third they couldn’t see yet. This is a flat out scam
Incompetence
Their claim was they could not find my email: the one associated with my account. Then, the request was made to send screenshots of all this other stuff: purchase receipts, account details, etc. Is this really where we are-instead of doing their jobs at a basic level of competence, the consumer is asked to do all these things FOR them? What are we doing here? This is the digital age, right? Perhaps it’s time, we, as a world, return to analog living. At least in part. Teach problem solving. Resolution. Basic searching.
My best advice: Take your business elsewhere.
My best advice: Take your business elsewhere.
Horrible app
It’s impossible to repeat part of a program without doing all of the sessions and then starting over! I hate this app. It’s awful. Save your money.
Fraudulentl
Charged me three times in one day. Different prices. I ordered a one month session and they cancelled in the middle of the month when it was supposed to be a month long session. After looking into it I found they charged me several times the previous year but I wasn’t paying attention to my PayPal. My fault! But I do want you to know they will charge you several times and won’t give a refund. They offered me no refund only a year of sessions free. They are not free. I already paid for them. I will
Never again even stop at one of their adds. Do it at your own risk!!!
Never again even stop at one of their adds. Do it at your own risk!!!
Renewal policies are a joke
It auto renews without any advanced notice letting you know it’s coming, just a receipt after. There is no way to contact anyone in the one communication they send. I noticed the charge within minutes and haven’t been able to find help undoing it. I intentionally signed up for a plan that based on the description didn’t have an auto renew. The app feels like a scam. The workouts are kind of lame and I only used it once or twice and now am stuck playing for it again.
Not free!
I downloaded the app, built my profile, and then it forced me to a page where I had to sign up for either a one month, three month, or one year plan. I closed the app and deleted it from my phone. An app should not advertise itself as free with ads and trick customers into paying for a subscription.
Difficult to cancel payments
Very difficult to cancel payments. Have to go through their website, cannot cancel through subscription. Charged me $115.98 for 3 months, trying get refund and now they I cannot get a refund.
Do not get over charged
Over charged
Yoga go
I did it for weight loss. Didn’t lose an ounce or an inch. Missed only 3 days. Program site is not easy to navigate. I. Bought the 28 day one and had no clue that it would continue and you would charge double.
So overall the program stinks!!
Sincerely yours,
Evelyne Hand
So overall the program stinks!!
Sincerely yours,
Evelyne Hand
How to cancel these payments. Do I need to contact a lawyer?
I want to cancel I never signed up to pay $49 a month. Do I need to contact a lawyer to stop these payments
Auto subscription on repeat. No thank you
I did not realize I was on auto pay! Wow! No thank you.
DONT ENROLL!
I wanted to give this a try. I am being charged 38.95 a month with no way to cancel. I’ve tried the APP, the Website…it doesn’t allow you to submit a cancelation request. No phone, no email, no chat, nothing. No summary of what they enrolled me in. Absolutely no way to get out of this! There are plenty of free options on you tube. Don’t get scammed! I’ve filed dispute with my credit card company. Hoping they can resolve this. This is outrageous! Don’t enroll!
Frustrating
I have been VERY frustrated by this program. It would not advance from beginner after 28 days and while I could access intermediate from the Library, it would not let me advance to the next level. And it was going to renew in 3 months to $119 even though there are far cheaper plans. I was getting ready to refer to my patients, but the way this program works would frustrate them.
Subscription.
Cancelled immediately.
Will not use this app
I opened up the app. There's only one view on my iPad. No way to hold it comfortably because the cord is on the bottom, can't even turn it upside down so the cord is on the top. No landscape view. They need to make it rotating. I deleted my subscription before I used it.
Nothing for next level
I finished my 30 days which I did in 45. I wanted to start a new plan that was the next level up. Not a beginner anymore. And it has nothing. It started me back with a 7 minute beginner instruction. Just awful. The rest of the offerings were all geared for beginners. They have nothing for their exiting clients! Too bad. I really liked the classes and pace.
Prepackaged AI
I used this in the past and got frustrated with the choppy, patched together videos. I came back to try a 28-challenge that ended after 15 practices and threw me back to the beginning, no 16-28 days to be found. I do the Tai Chi videos, which might be an actual human, but half the time to video is so zoomed out I can’t see the poses clearly. The yoga practice is clearly AI and tells you to do a plank and the next minute sit cross legged. I would like to get my money back
Not recommended
Unfortunately I purchased a 1 year subscription to this app and have repeatedly been very disappointed. Got it for the Tai Chi but couldn’t complete past the 4th lesson as the instructions for the more advanced moves were very poor, confusing and too fast with no ability to review more slowly. Tried 2 different yoga programs that were very enjoyable but some of the instructions for positions were incorrect. When I emailed support they wanted screenshots and detailed descriptions which I don’t believe is my job. The classic yoga program also spontaneously disappeared from the library. Also the music randomly changes for no reason. Was also going to try the somatic yoga program with Marco, the male instructor but his reference to “men like you” was a little off putting for a woman. I have run out of good yoga programs in this app.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)