Review Insights · App Store
Yoga-Go: Tai Chi & Pilates
WELLTECH APPS LIMITED · 88,523 ratings · ★ 4.6
4.6
★★★★★
88,523 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"hard"
6 negative reviews mention this · 25% of all complaints
★★★★★ "Poor audio with constant static and choppy interval exercises. App with great potential but poor audio and choppy interval exercises contribute to a an experience that does not match the price! Audio has constant static which is very distracting when trying to do relaxing, focused tai chi. Variable t…" - Ab921
2
"signed"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Disappointed. I hate funnels and add ons. Had I known I’d be subjected to this manipulation I would not have signed up" - jemraykona
3
"charge"
5 negative reviews mention this · 21% of all complaints
★★★★★ "A possible source of fraud. I succumbed to advertising and installed this app. I paid for a trial offer of some number of days (maybe 96). The practices are - eh- okay. After the period was complete I got a message purporting to be coming from my credit card compan…" - L.Wolzie
4
"into"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Poor audio with constant static and choppy interval exercises. App with great potential but poor audio and choppy interval exercises contribute to a an experience that does not match the price! Audio has constant static which is very distracting when trying to do relaxing, focused tai chi. Variable t…" - Ab921
5
"days"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Did not like it at all…. They said lose 15lbs in 28 days. Absolutely not true I did their tai chi workout every day and lost 4 pounds. So if you want a free workout app that doesn’t cost anything, GOOGLE “Free workout apps“ and a bunch will pop up for you." - The_Real_PoohBear
6
"month"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Doesn’t offer much especially for the cost!. The exercises were too easy and the app wasn’t easy to use. If I skipped a day or 2, it went back to the beginning. Definitely NOT worth 49.99 a month!!!" - J morrison10
7
"cancel"
4 negative reviews mention this · 17% of all complaints
★★★★★ "What a scam!. I realized this was not the program for me but they make it almost impossible to log back in to delete your data and cancel!" - Pirsed
8
"company"
4 negative reviews mention this · 17% of all complaints
★★★★★ "A possible source of fraud. I succumbed to advertising and installed this app. I paid for a trial offer of some number of days (maybe 96). The practices are - eh- okay. After the period was complete I got a message purporting to be coming from my credit card compan…" - L.Wolzie
9
"canceled"
4 negative reviews mention this · 17% of all complaints
★★★★★ "A possible source of fraud. I succumbed to advertising and installed this app. I paid for a trial offer of some number of days (maybe 96). The practices are - eh- okay. After the period was complete I got a message purporting to be coming from my credit card compan…" - L.Wolzie
10
"practice"
4 negative reviews mention this · 17% of all complaints
★★★★★ "A possible source of fraud. I succumbed to advertising and installed this app. I paid for a trial offer of some number of days (maybe 96). The practices are - eh- okay. After the period was complete I got a message purporting to be coming from my credit card compan…" - L.Wolzie
11
"exercise"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Doesn’t offer much especially for the cost!. The exercises were too easy and the app wasn’t easy to use. If I skipped a day or 2, it went back to the beginning. Definitely NOT worth 49.99 a month!!!" - J morrison10
12
"movement"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Misrepresented on Insta. I see that there are so many positive reviews for this app and that makes sense to me if your goal is to manage stress and relax. However, I got the app and paid for three months of exercises based on wanting to get more toned and in shape…" - Butter Pecan 71
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Disappointed
I hate funnels and add ons. Had I known I’d be subjected to this manipulation I would not have signed up
Doesn’t offer much especially for the cost!
The exercises were too easy and the app wasn’t easy to use. If I skipped a day or 2, it went back to the beginning. Definitely NOT worth 49.99 a month!!!
What a scam!
I realized this was not the program for me but they make it almost impossible to log back in to delete your data and cancel!
Scam Company DO NOT SIGN UP
Deceptive billing model. You sign up for a free app but because it’s through the Apple Store they have your credit card number and can automatically charge you $99 whenever they feel like it. I immediately canceled a subscription I had no idea I had signed up for and was told the $99 is nonrefundable. The US Congress is currently drafting laws to protect us against such practices.
Not what I want
How do I cancel? Please cancel and do not charge me for another month. I’m new to this. I’m sorry, this is not what I am looking for. This is for pagans, not for me. It offends me.
Not what I signed up for….
When I clicked QR code I thought I was signing up for tai chi walking. Instead I have tai chi practice plan…
Deceptive Practice
I didn’t know they were going to charge so much and I never found where was notification of how much it would cost. Then out of nowhere my credit card got slammed with charges I never signed up for. I have deleted the app and I am hoping there will be no more charges to my credit card.
TOTAL WASTE OF MONEY
The video quality is terrible. It skips and buffers the entire time-not ideal for a fluid exercise.
$20 GONE! For nothing. “No refunds available” by the way, so this company is awful. They take your money and give you a broken product.
$20 GONE! For nothing. “No refunds available” by the way, so this company is awful. They take your money and give you a broken product.
Why??
Do not sign up they will over charge and not refund you. They charge $100 for an app
Very deceptive!!
I cancelled my “auto renew” almost a year ago and they just billed me $99.99 when I haven’t used this in 11 months. 20 minutes after it charged me, I asked for a refund as I did NOT authorize a renew and they won’t give it to me….just another SCAM app that tries to keep charging you because you looked at the app and tried it for a day over a year ago…BEWARE and read the fine print if you look into this app!! VERY deceptive!!!
Bait and switch
Beware of Bait and switch marketing scheme- difficult to log on - $90 per 6 months after $25 intro rate but can’t cancel like most apps on App Store.
Cheated me out of 50.00
I only signed up for the trial version of this app! I don’t like how they just sign you up for this. I want it cancelled! Now!
Ummm?
I have a crippled left leg. It’s hard to keep the balance necessary to do this work. So it’s not a good fit for me.
Kevin
Kevin
Money grab
I purchased this and canceled. They bill via web SO APPLE PURCHASES DO NOT APPLY. You will be billed via an and must cancel this way or they keep billing, multiple codes to get in, hard to cancel. SCAMMY
Not worth $50 a month.
Be careful this is deceiving. I thought it was $50 total but it’s $50 a month didn’t find out till I had $100 into it. Definitely not worth it. I could’ve joined the gym for that.
No response for help
I bought the discounted three month trial and was excited to try tai chi. After the initial two or three day warm-ups, we started into some of the trickier moves. There was one movement that was done so fast it was hard to learn, and I couldn’t figure out how to slow it down or do something to where I could see the movements on both the top half and bottom half of the body. The instruction was quite fast. I got frustrated. I reached out to the company with an email asking for help. I never got a response. I thought I had canceled my subscription, but was charged another $66 for something I can’t do. So frustrating.
Did not like it at all…
They said lose 15lbs in 28 days. Absolutely not true I did their tai chi workout every day and lost 4 pounds. So if you want a free workout app that doesn’t cost anything, GOOGLE “Free workout apps“ and a bunch will pop up for you.
A possible source of fraud
I succumbed to advertising and installed this app. I paid for a trial offer of some number of days (maybe 96). The practices are - eh- okay. After the period was complete I got a message purporting to be coming from my credit card company. Foolishly I called the number to make sure I canceled my subscription. The person I called represented themselves as a credit card employee. I made a point to say I did NOT want to the subscription - nor was I aware that I was signing up for a subscription. I left the call certain that I would not be charged $94.85. I then immediately locked my card . When I went to unlock my card 5 days later - the charge appeared as a transaction (dated 2 days after the conversation). I am now VERY paranoid because I have noticed that the responsiveness of my phone and iPad are noticeably slower.
Disappointed in navigating this app
Dissatisfied with the app and lack of support from customer service and technical
Poor audio with constant static and choppy interval exercises
App with great potential but poor audio and choppy interval exercises contribute to a an experience that does not match the price! Audio has constant static which is very distracting when trying to do relaxing, focused tai chi.
Variable time commitment per day: It also said the exercises were 14min per day but gradually day by day the length of time for the program increases. You start at around 12min and by day 28 it’s 28min. It would help if they explained this up front.
The exercises are videoed to be longer programs but are edited and chopped into short segments based on your needs. Great that it can be personalized, but it results in choppy segments that jump from one exercise without a good transition time. With the static-y audio it’s hard to ‘get into’ the exercise program and is not satisfying.
Variable time commitment per day: It also said the exercises were 14min per day but gradually day by day the length of time for the program increases. You start at around 12min and by day 28 it’s 28min. It would help if they explained this up front.
The exercises are videoed to be longer programs but are edited and chopped into short segments based on your needs. Great that it can be personalized, but it results in choppy segments that jump from one exercise without a good transition time. With the static-y audio it’s hard to ‘get into’ the exercise program and is not satisfying.
Misrepresented on Insta
I see that there are so many positive reviews for this app and that makes sense to me if your goal is to manage stress and relax. However, I got the app and paid for three months of exercises based on wanting to get more toned and in shape, which several Instagram ads talked about and convinced me it would help with. Those ads also said the daily practice that would be designed for me was only seven minutes. While the exercises are very calming and may create some tone in my arms, overall, there is no way they could possibly deliver what’s promised. The workouts start at about 12 minutes a day and some days they are as many as 23 minutes, so definitely a different length than mentioned. Also almost half the workout ends up being meditation. Again, this has its place and is very helpful in some ways, but it is not why I purchased it. Personally, I also find the voice-over repetitive, unhelpful overtime, and grating. Lastly, the camera work is unhelpful for following complicated Tai chi moves. They zoom in and out making it hard to see the overall movement.
It could be great
But the form and movements are not clear for beginners. Sometimes video zooms in to upper body when I want to see what is happening with the lower body. Since it’s hard to follow I am simply making it up. At the end of a session, the app asks if it was too easy, just right, too hard. What is “it”? Too hard physically? Too hard to understand? Please make a video series for each exercise that breaks them down so that it’s possible to be more intentional with the specifics of each exercise.
Fast Food of Tai Chi
The ease of using the app and the structure it provides to workouts is one thing. But the quality of content matters, especially with yoga and Tai Chi type of exercise which are rooted in firm principles and philosophy. All of that foundation is missing in Yoga Go’s Tai Chi plans. A beginner plan took me to the Connecting the Heaven and Earth movement (or should it be called form?) as if going from 0 to 60 in 2 seconds, with ridiculous instructions that were blurted out and explained nothing. I resorted to searching YouTube videos that would break the movement apart into its several components and how to synchronize them.
Tai Chi
Advertised as just 7 mins a day for 28 days - on day 17, workouts are over twenty minutes and getting longer each day. There is no clear instruction or breakdown for the moves. You just have to try and follow along. Very frustrating. Asks for rating at the end of each practice, but does not seem to impact the next workout. Overall disappointed with the advertising, the program, and the lack of movement tutorials.
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)