Review Insights · App Store
YouCam Perfect:AI Photo Editor
PERFECT MOBILE CORP. · 117,323 ratings · ★ 4.8
4.8
★★★★★
117,323 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
18 negative reviews mention this · 27% of all complaints
★★★★★ "Scammed me with a lie. It promised a 7 day free trial. Charged me instantly and there is no way to contact someone on the app. I’ve canceled my subscription after 3 hours of my service 7 day trial and still made me pay." - My can scam
2
"subscription"
16 negative reviews mention this · 24% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
3
"trial"
14 negative reviews mention this · 21% of all complaints
★★★★★ "Scammed me with a lie. It promised a 7 day free trial. Charged me instantly and there is no way to contact someone on the app. I’ve canceled my subscription after 3 hours of my service 7 day trial and still made me pay." - My can scam
4
"charged"
14 negative reviews mention this · 21% of all complaints
★★★★★ "Scammed me with a lie. It promised a 7 day free trial. Charged me instantly and there is no way to contact someone on the app. I’ve canceled my subscription after 3 hours of my service 7 day trial and still made me pay." - My can scam
5
"refund"
12 negative reviews mention this · 18% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
6
"free trial"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Scammed me with a lie. It promised a 7 day free trial. Charged me instantly and there is no way to contact someone on the app. I’ve canceled my subscription after 3 hours of my service 7 day trial and still made me pay." - My can scam
7
"money"
10 negative reviews mention this · 15% of all complaints
★★★★★ "I want my money back. I don't know who charges 80 dollars for ai app in this economy but I can't afford that and my child accidently subscribed to this. I'm tired of shady companies and apps taking peoples money and refusing to give it back. I can't afford 80 do…" - bbeave
8
"years"
9 negative reviews mention this · 14% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
9
"paid"
8 negative reviews mention this · 12% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
10
"cancel"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Es fraude la suscripción gratuita. Quise usarlo para probar los filtros que ofrece la app y acepte una prueba gratuita que cancele al rato, pero esta me cobro el plan anual sin derecho a reembolso" - Estafado12039
11
"yearly"
7 negative reviews mention this · 11% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
12
"account"
7 negative reviews mention this · 11% of all complaints
★★★★★ "At least reach out to me. I rarely leave negative reviews, but I feel completely let down by this app and its developer support. I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally pur…" - Summer Goecke
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Всё испортили
Почти за 10 лет использования приложения могу сказать что с каждым годом разработчики делают все хуже и хуже и хуже. Почти все сделали платное. Напихали туда кучу г…на и всего что можно и не нужно. Бедное приложение уже даже просто не запускается или вылетает!!! Придется искать что-то другое… увы…
At least reach out to me
I rarely leave negative reviews, but I feel completely let down by this app and its developer support.
I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally purchased a second yearly subscription on January 12th. Instead of extending my account to two years, both subscriptions expire at the exact same time next January. That means I essentially paid $160 for one year of service.
I contacted support requesting a refund for the duplicate purchase, which I believe is completely reasonable, but I’ve received little to no helpful response. What makes this even more frustrating is that the developer seems very interested in using my account data to study how the app is used, yet when it comes to helping an actual paying customer, I feel ignored.
To make matters worse, I am now locked out of the app entirely. It keeps asking me to verify my account, and even after verifying, it still won’t let me back in.
The app itself is actually very cool and has a lot of potential, but no app is worth this level of frustration - especially not after paying twice for the same subscription and being unable to access it at all.
Because of the poor customer support, lack of communication, and unresolved billing issues, I have to give this app 1 star.
I originally purchased a yearly subscription on January 9th for around $80. While dealing with issues inside the app, I accidentally purchased a second yearly subscription on January 12th. Instead of extending my account to two years, both subscriptions expire at the exact same time next January. That means I essentially paid $160 for one year of service.
I contacted support requesting a refund for the duplicate purchase, which I believe is completely reasonable, but I’ve received little to no helpful response. What makes this even more frustrating is that the developer seems very interested in using my account data to study how the app is used, yet when it comes to helping an actual paying customer, I feel ignored.
To make matters worse, I am now locked out of the app entirely. It keeps asking me to verify my account, and even after verifying, it still won’t let me back in.
The app itself is actually very cool and has a lot of potential, but no app is worth this level of frustration - especially not after paying twice for the same subscription and being unable to access it at all.
Because of the poor customer support, lack of communication, and unresolved billing issues, I have to give this app 1 star.
Es fraude la suscripción gratuita
Quise usarlo para probar los filtros que ofrece la app y acepte una prueba gratuita que cancele al rato, pero esta me cobro el plan anual sin derecho a reembolso
Scammed me with a lie
It promised a 7 day free trial. Charged me instantly and there is no way to contact someone on the app. I’ve canceled my subscription after 3 hours of my service 7 day trial and still made me pay.
New update sucks
I used this app for years, my subscription renewed every November. After the update I’m asked to repay for subscription and the update sucks. I’m deleting this app from my phone, it’s not worth it.
I want my money back
I don't know who charges 80 dollars for ai app in this economy but I can't afford that and my child accidently subscribed to this. I'm tired of shady companies and apps taking peoples money and refusing to give it back. I can't afford 80 dollars for an app I'll never use and don't need. What I need is my 80 dollars back so I can afford diapers, gas, and food for my kids!
Why update!
This last update sucks! It’s 4/8/26. You removed the best tools. Put back the blemish, the under eyes option and the dark circles. Why remove them????
Don’t get this app
I was gonna use this app but decided against did the free trail then immediately canceled didn’t even use the app at all, almost a month later it takes a yearly subscription out of my account even though I canceled it and deleted the app a month prior. Still have yet to hear from the developers about a refund. 90$ was taken and I’m still pussed.
Dishonest App.
Despite cancelling my free trial days before it was set to renew, YouCam continues its attempts to charge me a yearly subscription fee. Unethical behavior.
T 1668
Been using it over 2 years. They removed many good stuffs and make you buy credits on top of the subscription.
Expensive, Unusable Results & Pay-Again Fixes
Paid $29.99 monthly for a subscription and the first AI video I made was completely unusable. When I tried to fix it, I was told I needed to buy more credits-even though the error was on their end and that one bad video used all my credits.
Feels like a cash grab. Not worth it.
Feels like a cash grab. Not worth it.
AI is killing our investment
Was my favorite app for years, started using around 2015. Had to delete it cause they are using AI.
Un robo
Se compro la suscripcion no se como, porque no me di cuenta mas nunca descargo estupidas apps como estas! escribí inmediatamente que fue un error, que yo no necesito una app de fotos mucho menos que cueste 90 dolares y no les da la gana ahora tengo esa mierda que no uso para nada, no entiendo porque robarle a la gente si hice en reclamo inmediatamente si quieres quitame 20 dolares por el error, perooo 90 dolares no jodassss ni que la plata naciera en los arboles para regalarla asi!!! Los detesto por ladrones!!
DO NOT Download
App renewed subscription before I could cancel and charged me for a year. Tried to get a refund but was denied. Do not support this app!
Trash
Trash
Never recognizes account
Paid & continue to be charged, but unable to use account. Keeps saying to “restore purchase”
Fraud
This is fraudulent whatever you do, don’t purchase they will rob your account.
Used to be great. Has been bad for going on 2 years and the developers don’t help or listen!
I’ve had this app for many years and up until about 2 years ago, it worked so well. I’ve contacted the developers so many times and they are no help, and just don’t care. I’ve had it and will not be renewing my subscription (which is the most expensive one), and will find one to replace. Very sad, and disappointed!
This Is Crazy
This app wants you to pay immediately and suggests that a free trial has started the moment the app is opened. That is utter rubbish.
Needs fixing
Every time I open app it closes back out will not let u do anything… I have uninstalled and reinstalled multiple times
Tired of paywalls 😣
I miss when more things were free
Still charge when you cancel in trial period.
I canceled my subscription within the trial. And they still charged me $79.99. I had no intention on purchasing a subscription and it’s a complete scam when you still get charged anyways. Requested a refund and was denied, appealed and was denied again. It’s a real shame that this company has to resort to stealing in order to make a profit. Never trust a free trial they always take your money.
Unauthorized charges over and over!
After trying the free trial and canceling the membership a very long time ago, I was still charged $84.39 for a “yearly subscription.” Apple refused to reimburse the charges and wouldn’t do anything about it. Under my apps it showed there wasn’t an active subscription. Months later, this charge tried being withdrawn again from several bank accounts I had connected with my Apple account over the years. I had to put a block on them. Here we are months later AGAIN and the charge tried being withdrawn from each account. The amount of $84.39 was taken from the 1 bank account that wasn’t blocked. There isn’t a way to contact the company/customer service when you can’t go through the app. I’m very upset and would not give any stars if I didn’t have to. Hopefully they make it right!
Say bye to refunds
79$ for subscription! Tried to get refund and it s only through apple which is mostly likely to get denied. They have no customers service !
It’s a rip off and not worth your money!
Not worth it and very confusing to use! It automatically renews so make sure you cancel subscription ahead of time! I asked for a refund barely 3 minutes when it renewed on the same day and didn’t get any even though it was filed within minutes! Expensive renewal and a total waste of money!
Horrible!
I don’t know what is happening but the quality and everything is different and worse. I don’t like this update. Bad bad. A disaster!!
* *BEWARE of this Scam**
If I could give this app negative stars I would. It’s a fraudulent app that charges you $79.99 the first day you download it. Their free trial is bs. It charged me the very first day and Apple denied me the refund.
Scam
The recent update makes all the video filters not work any more. This app will just steal your money.
Booooo
Used to be a good app but now super slow??
Should change name
They should change the name to “YouScam”! Signed up for 3 day “free trial” which I had to cancel TWICE. The first time was on the night of day 2, the second time was a few hours later which was technically day 3, but I had already cancelled at this point. Well they posted it to my account moments after I cancelled the first time which was only day 2 of free trial for the YEARLY RENEWAL WHICH IS 79.99! Now Apple is telling me I owe that even though it’s been cancelled twice at least ONCE BEFORE my “free trial” was up!! Why in the world would I pay $80 for an app?!? It’s not right, I shouldn’t have to pay it because it was subscribed to BEFORE my free trial was up!
Not worth it
It’s free to download the app but none of the features are free.
Horrible app.
I paid $80 for this app and it does not work. Any time i try to use it it crashes. Every time. This is ridiculous for that price.
Lags
Lags to horror on iPhone 17 pro max!
Horrible App
Lacks intuitive design. The blocking and tackling is there but the UX is horribly lacking. Don’t waste your time on this app.
Ai fake
The ai is all fake pictures. It doesn’t actually work and get the person correctly. I spent $15 for nothing.
DO NOT PAY FOR THIS APP
This app is GARBAGE! The good reviews are likely AI generated. I’ve paid for this app twice only because I forgot to cancel the first time. It’s terrible!!! It buffers constantly. It takes 15 min to edit one picture, because it freezes every time you click something. And you either wait an eternity for it to unfreeze or you force close and lose everything that you’ve done. It’s an all day event if you have to edit multiple pictures! Ridiculous! They should be ashamed charging money for this trash app. I’m actually so mad I forgot to cancel because I had zero intention of paying again because of how bad it runs! Do not pay for the app!!
Crashing
It keeps crashing fix it nowwwwwww!
Sets up for annual renewal after trial
Keep an eye out this app automatically charges you for the annual renewal. I caught it a day to late.
Immediately Charged $80 for Free Membership
Be careful when signing up for the “free”one week membership. I signed up for the free one week membership, and they immediately charged me (not the monthly fee of approximately $15), but the yearly membership of $80. They did not have my permission to do this. I tried to get my money back, and they refused…twice.
BAIT AND SWITCH
I bought the monthly Plus description which is supposed to allow you to make Body edits and of course when I go to edit EVERY SINGLE OPTION is only available on the VIP or PRO plans!
Charged for free trial
I tried to sign up for free trial and you charged me 79 dollars I’m not paying it you need to tell Apple to remove it from my account please
Scamed charged for free trial Very disappointed!!!!!!
I’m very disappointed from the creators of this app. This application was purchased a free trial from my child without my permission and I requested refund about 20 minutes
after the purchase I never received the refund. and never used this app I was denied for a refund very unprofessional behavior. this app is a scam.
after the purchase I never received the refund. and never used this app I was denied for a refund very unprofessional behavior. this app is a scam.
App crashes
Use to work but app keeps crashing. Why are we paying for something that doesn’t work? Buyer beware
Faltan cosas gratis
Sacaron para adelgazar y ahora solo es premiun
Was great until iPhone update
App crashes after 5 seconds since updating phone last week. I just paid $80 for my annual subscription and would like to usewhat I paid for!!!!!
App freezes but takes coins
App froze, didn’t produce my image but took my coins. Glad this happened doing my 3 day trial, before they took the yearly subscription fee. Being that they refused to give me my 15 coins back, I cancelled my subscription, I’ll take my business elsewhere.
Deceptive pricing
Beware their first pricing isn’t a per month . You need to multiply by 12. This is deceptive and can’t believe Apple permits
False Free Trial - Refund Denied
I subscribed thinking this was a one-week free trial, but $80 was charged without clear notice. I immediately canceled, but the refund was denied. Please be clearer about charges to avoid misleading
Deleted after a year
I had to delete after my annual subscription was over. There is lack of diversity on this app. Everything is blonde/blue. Even the ethnic hairstyles like dreads or braids have caucasians. They don’t need my money. I’ll let who they cater support.
Spam
I signed up using my email. I deleted the app after seeing you have to pay to use it. I immediately got a spam call and 40+ random spam emails.
+ 16 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)