Review Insights · App Store
Your Reformer - At Home
U Be Fit Pty Ltd · 107 ratings · ★ 4.6
4.6
★★★★★
107 ratings
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Top complaints - extracted from 5 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"videos"
3 negative reviews mention this · 60% of all complaints
★★★★★ "App just stops working. Loved this app and the workouts, however after about a month or two all the sudden only about 5% of the videos will load. Most just spin then keep saying there’s an error. When I try to report an issue in the app that option also won’t load…" - Rlv3
📋 All 5 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App just stops working
Loved this app and the workouts, however after about a month or two all the sudden only about 5% of the videos will load. Most just spin then keep saying there’s an error. When I try to report an issue in the app that option also won’t load…everything else does but not that one. Very frustrating paying for an fitness app where you can’t watch the fitness videos
Monthly fee stated wrong
I signed up because it said $12.99/mo but after I signed up it said $20.99, so I canceled. WTH?
Poor
For a subscription to not allow content to the videos, with all of the other content out there - this feels super slimy. If zero stars was an option I’d select that.
Sample Pilates
Great place to find sample Pilates videos. Way too many quick workouts. I stack multiple videos to create a full hour long session. It works, but I always end repeating the same exercises.
I saw very little results after almost a year of using your reformer. Even while maintaining the same diet, cardio and strength training. I had better progress with a different Pilates app in 3 months.
I saw very little results after almost a year of using your reformer. Even while maintaining the same diet, cardio and strength training. I had better progress with a different Pilates app in 3 months.
Can’t subscribe
I would love to use this app-it looks awesome. But every time I hit “complete order” to try to sign up, the app crashes.
Sentiment summary
92%
Positive (4-5★)
0%
Neutral (3★)
8%
Negative (1-2★)