Review Insights · App Store
Zangi - Private Messenger
Secret Phone, Inc · 8,450 ratings · ★ 4.0
4.0
★★★★★
8,450 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"zangi"
15 negative reviews mention this · 26% of all complaints
★★★★★ "Terrible App. I have Zangi and this is the worst app I have ever had. This person keeps calling me and messaging me. I have reported him to Zangi 3 times and so far they aren’t doing anything about it. I wouldn’t recommend this app to anyone who wants a …" - millerthp5161
2
"update"
10 negative reviews mention this · 17% of all complaints
★★★★★ "Crashing. This crazy app kept updating on its own for over 7hours which I never did any update and when that was done I can no longer find my chat what happened" - Damndick
3
"keeps"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Terrible App. I have Zangi and this is the worst app I have ever had. This person keeps calling me and messaging me. I have reported him to Zangi 3 times and so far they aren’t doing anything about it. I wouldn’t recommend this app to anyone who wants a …" - millerthp5161
4
"crashes"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Crashes. The Zangi app crashes every other time I go to use it. I turn my phone off. I turn it back on. It’s still crashes. What the heck is going on with this?" - TMP1of3
5
"upgrading"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Running out of patience. Is this how your app keeps letting us down, it’s been hours now and still upgrading can’t send message and also can’t read a message this is so annoying and frustrating please you need to fix this" - Rivera pure heart
6
"work"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Not a private platform. Zero customer support. Spam/scams flourish, setting to limit visibility do not work." - Sort of Different
7
"phone"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Hacker. Dont download. They will hack your phone" - Crby nbtr
8
"been"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Running out of patience. Is this how your app keeps letting us down, it’s been hours now and still upgrading can’t send message and also can’t read a message this is so annoying and frustrating please you need to fix this" - Rivera pure heart
9
"send"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Running out of patience. Is this how your app keeps letting us down, it’s been hours now and still upgrading can’t send message and also can’t read a message this is so annoying and frustrating please you need to fix this" - Rivera pure heart
10
"message"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Running out of patience. Is this how your app keeps letting us down, it’s been hours now and still upgrading can’t send message and also can’t read a message this is so annoying and frustrating please you need to fix this" - Rivera pure heart
11
"since"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Problems. I have been using this app to get away from scammers Lately I have had major problems with it All the messages that were previous were gone except emogies Then where you type was black and you could not see what you were typing The only…" - silvereoids
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible App
I have Zangi and this is the worst app I have ever had. This person keeps calling me and messaging me. I have reported him to Zangi 3 times and so far they aren’t doing anything about it. I wouldn’t recommend this app to anyone who wants a secure app and one that when you block someone, they can keep messaging you and calling you!!!!
Hacker
Dont download. They will hack your phone
Crashes
The Zangi app crashes every other time I go to use it. I turn my phone off. I turn it back on. It’s still crashes. What the heck is going on with this?
Update review
It doesn't open after update. This app really sucks
Trash app can dead
Bad app you deserve to get shut down
Running out of patience
Is this how your app keeps letting us down, it’s been hours now and still upgrading can’t send message and also can’t read a message this is so annoying and frustrating please you need to fix this
Glitchy as hell
This app is very unreliable
App update
It says a few minutes but it has been 10 minutes already and still loading
Not a private platform
Zero customer support. Spam/scams flourish, setting to limit visibility do not work.
Problems
I have been using this app to get away from scammers
Lately I have had major problems with it
All the messages that were previous were gone except emogies
Then where you type was black and you could not see what you were typing
The only way to see was to send it
I have since deleted your app
Not fun
Lately I have had major problems with it
All the messages that were previous were gone except emogies
Then where you type was black and you could not see what you were typing
The only way to see was to send it
I have since deleted your app
Not fun
My app isn’t opening
Check your app
Slow
Slow
Lagging
This app doesn’t work lags when trying to send message !!!
00
000
Glitch& Bugs
A lot of glitch and bugs in this app that makes me delete it sometimes and when I delete I don’t get my messages back…….why does this app stop working at some point that it keeps bouncing me back when I want to message , over 2 days it keeps bouncing me out and if I delete I’ll lost all conversations which isn’t supposed to be so it happened more than 5 times
And this time I don’t think I can fake it anymore 😡
And this time I don’t think I can fake it anymore 😡
Crashing
Crashes every time the app starts up. It’s been doing it for a month. And they haven’t fixed it
Premium subscription worthless
Subscribed to premium service in May however app does not recognize subscription was paid
Bad review
My app didn’t work after upgrading it
I tap on my Zangi icon and it pops up then closes
I used to enjoy using zangi, but now when I try to access it, it pops up, then closes, like a blink of the eye. WHY?
No
This app made my phone screen freeze and was not cool. I was trying to text my Dad but the texts weren't sending this needs to be fixed I am irritated
App glitches
Your app glitches. The screen goes black periodically and sometimes when you type the microphone activates without you touching the microphone button and it deletes everything you previously typed
Fake app !!!
Your app is so sick it’s got banned on my phone every 5 mins to the extent I can’t open another one !
Bad numbers
Always saying invalid number when you try to add someone the app is getting crazy
Not happy
Not happy it’s freezing up and it only gives small data
Won’t open
It’s been upgrading for 4 days and won’t even open 👎👎👎
New zangi update
My zangi is not open when I update it
I updated to the latest version
Since isn’t working it keep saying upgrading Zangi and I’ve important message to reply help me look into this
ZANGI UPGRADING FAILED
It keeps saying upgrading Zangi and just go back to Home Screen is this how you want this app to work cause it’s faustrating how I waste 500MB worth of data to keep installing and deleting please work on that this update is worse the other is better
Please work on it and improve this app
Please work on it and improve this app
Not working
Downloaded it and about to message someone and the whole thing freezes and crashes
Zangi Messenger
Please bring back the original Zangi. Hate the new private Zangi messenger
Scammers Choice
Not only does their number system hide location, you can’t fully delete chats unless you get premium.
Beware
This app has a lot of scammers that want to use it! Have a parent that got swindled out of several grand
Freezing up
The app freezes up since the update
Zangi
Need a little work the app keep blanking off
Hacked?
I don’t know just kicked me out. I don’t know why. I didn’t show my junk! Won’t let me get back in
Zangi sucks
Can’t find bloody delete !!
SCAMMERS DELIGHT APP
I keep reporting and blocking and nothing happens. The scammer can still blow up my phone nonstop all day all night. Killing my battery and making it impossible for me to use my phone. FIX IT! If you don’t fix it I will be hiring an attorney and they will be in touch
СОРМ
Входит в реестр организаторов распространения информации Роскомнадзора. Они должны хранить данные о переписках и звонках пользователей и предоставлять их по запросу госорганов с 2018 года по «закону Яровой».
Would not open
I updated my Zangi app and now it would not open
Bad upgrade
The latest upgrade is messy, just keep showing upgrading Zangi and leaving the app, how do I get my information out of it?
Crashed
Yall don’t get this app right now… calls ain’t going through, I try to chat with someone it pauses my screen and then it crashes. Does the same to the other operator. Don’t even show the other person that I added them to a group chat.
Laggy
The App lags badly please work on it or i stop using it
Make you nah find something to to my account now because I update it now and is not opening
Help me find something to do because I can’t use of my Zangi account for now and why the issue when I update it Finish
Angry
This app keeps kicking me out when I try to type to somebody
A lot of scammers on your site! Jsyk
Loosing a user
Upgrade
Did the upgrade it asked for and now can’t open the app.
The app keep backing itself
Well Zangi was a good app but it shows update and I update it since then I can’t enter the Zangi app it keep backing itself out of the app…. I can’t talk to anyone on Zangi anymore please fix it please fix it
Crashing
This crazy app kept updating on its own for over 7hours which I never did any update and when that was done I can no longer find my chat what happened
iOS 软件闪退
安卓版本正常，但iOS最新软件闪退，请尽快解决
Upgrading
Ever since i upgraded my Zangi it hasn’t finish upgrading and I can’t log in on it
+ 8 more in the clipboard copy
Sentiment summary
72%
Positive (4-5★)
8%
Neutral (3★)
20%
Negative (1-2★)