Review Insights · App Store
Zombie Waves-shooting game
FUN FORMULA PTE. LTD. · 41,608 ratings · ★ 4.7
4.7
★★★★★
41,608 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
18 negative reviews mention this · 64% of all complaints
★★★★★ "Good game but…. I was gone for a few months and my account got wiped. $1,000+ and countless hours, just gone. The gameplay is so good, but that is something I can’t forgive." - DidymusNV
2
"progress"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Money grab Total laggy garbage and missing effects. Forces you with difficulty to pay if you want to progress Starts out ok. Then effects like lightning and meteors just dont show any more. Extremely laggy with lots of enemies. Then they make so your have to buy upgrades" - fstopblue
3
"money"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Money grab Total laggy garbage and missing effects. Forces you with difficulty to pay if you want to progress Starts out ok. Then effects like lightning and meteors just dont show any more. Extremely laggy with lots of enemies. Then they make so your have to buy upgrades" - fstopblue
4
"playing"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Lies. Nothing like the adds all scams stop playing stupid buy to play bs" - tony jennifer
5
"play"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Lies. Nothing like the adds all scams stop playing stupid buy to play bs" - tony jennifer
6
"support"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Player beware, Poor customer service. No support! Spent money on a robot and it’s not showing up. No one around to help fix it." - SeriouslyWTF26
7
"nothing"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Lies. Nothing like the adds all scams stop playing stupid buy to play bs" - tony jennifer
8
"impossible"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Pay wall. Got stuck in one level because it’s impossible to pass it unless you pay some crazy amount for upgrades. Uninstalled" - martial-0127
9
"upgrade"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Money grab Total laggy garbage and missing effects. Forces you with difficulty to pay if you want to progress Starts out ok. Then effects like lightning and meteors just dont show any more. Extremely laggy with lots of enemies. Then they make so your have to buy upgrades" - fstopblue
10
"spent"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Player beware, Poor customer service. No support! Spent money on a robot and it’s not showing up. No one around to help fix it." - SeriouslyWTF26
11
"items"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Honestly. Fun game to many paid items that you most likely need to progress" - Slagowler
12
"refund"
3 negative reviews mention this · 11% of all complaints
★★★★★ "ZēN. How do I request a refund for a purchase, that I purchased the wrong item??" - ZēN
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Lies
Nothing like the adds all scams stop playing stupid buy to play bs
Money grab Total laggy garbage and missing effects
Forces you with difficulty to pay if you want to progress Starts out ok. Then effects like lightning and meteors just dont show any more. Extremely laggy with lots of enemies. Then they make so your have to buy upgrades
Good game but…
I was gone for a few months and my account got wiped. $1,000+ and countless hours, just gone. The gameplay is so good, but that is something I can’t forgive.
Pay wall
Got stuck in one level because it’s impossible to pass it unless you pay some crazy amount for upgrades. Uninstalled
Black screen during tutorial
Can’t progress the tutorial because every time I try to upgrade my weapon, it just shows a black screen.
Player beware, Poor customer service
No support! Spent money on a robot and it’s not showing up. No one around to help fix it.
Game is too hard
I’ve tried completing stage 4 many times and it seems impossible. A game shouldn’t be this hard so early
Rác
lol mẹ m game rác, cày 7 ngày đăng nhập lấy súng, ngày thứ 7 nó đổi mẹ sang c khác, sv
Just marketing. You never play the scenes in the ads.
Just marketing. You never play the scenes in the ads.
Don't even think about downloading it
I don't even recommend downloading it. You have to invest a lot of money, and without it, you're very weak. I personally invested about $3,000 and was blocked.
Too many ads
Spent more time watching ads than playing the actual game. Uninstall
All progress and purchases are gone
After two years of playing the game, all in app purchases (of $5.40, $5.40, and $1.07), progress, events I have participated in and everything else is gone and I’m now back at square one, and there does not seem to be a way to get my content back.
Deceptive download!
This game is nothing like its ad. Total ripoff! DO NOT DOWNLOAD!!!
ZēN
How do I request a refund for a purchase, that I purchased the wrong item??
Just another regurgitation of games like Survivor.io
My biggest complaint isn’t that the game is not as pictured, rather it’s the fact that there is no support team in existence
Scam
Do not waste your time on that game…if you dont spend money your progress is almost impossible.
Too many Ads
This game has way too many ads just for simple things that are in the menus. Not worth even downloading.
DEFECTIVE
Game is defective. The in game play does not allow for the attributes and special features in battle to play out. For example, the bionic zombie feature only lures enemies for about 5 seconds, then they attack again. If there are enemies in the spawn queue, they don’t spawn until after the two minute or so until the bionic zombie has run out. The air support option works maybe 20% of the time. This game is more of a “Watch advertisements” in order to proceed with regular play, and also spend your money app than an actual game play app.
Issues with purchases
Game was working fine, for the first rime ive had an issue where i have 3 purchases of 4.99 , 4.99 and 9.99 plus tax that were charged but i was not credited the items. I have tried your in app support and 4 days with no replies, i have emailed and nothing, i have completed and submitted your forms and nothing. Basically your support makes the game a 1 star, and im still waiting on my refund.
didn’t receive items after purchase
so i bought this thing called advanced battle pass have not received it yet i got proof and all i demand i get my battle pass or i will refund the 5 bucks Thanks
Good game
Game is has spending events non stop. Eventually you will need to spend to advance. There are ads and to be ad free for 30 days you have to pay. Cash Cow!
Pay to play
This is a pay to play a game, but beware if you purchase something you necessarily won’t get it and their customer service won’t respond to you. They are thieves.
Combat data verification
Don’t download this scam .if you do good they ban you .Really , you guys want to ban me from playing this game . I spent over 20 bucks every week to upgrade my diamonds and guns . I want to report you guys for making this game unsafe and unfair for us . I paid if I have to post bout you guys data verification and bann for doing good in the game give me my cash back and stay with the scam . Chambon that’s my users name
数据会被清空
每次更新，数据都有可能被清，同一个账号已经重新玩 2 次了，4 月 4 日早上起来老数据又被清了，已经找不回
Honestly
Fun game to many paid items that you most likely need to progress
Good
I was hooked on day one and it was good until I maxed out my weapons then I had to remaster it again and then too many adds popping up sorry but I have to leave this game..!!
Gameplay
If you’re looking to waste time, this game might do the job but not in a good way. Progress is painfully slow unless you constantly upgrade or sit through ads. Levels drag on so long that you might even forget what you’re doing. Overall, it feels more frustrating than fun.
Upset
I love the game but for some reason some of my robots aren’t deploying in battle even when they’re equipped this need to be fixed!,
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)