Review Insights · App Store
Zoom Workplace
Zoom Communications, Inc. · 3,185,494 ratings · ★ 4.7
4.7
★★★★★
3,185,494 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"meeting"
5 negative reviews mention this · 29% of all complaints
★★★★★ "Can’t email a meeting link. Can’t email a meeting link" - Fertsmagopgim
2
"zoom"
5 negative reviews mention this · 29% of all complaints
★★★★★ "Please close ZOOM on my iPhone. It opens each time I try to type a text message. it will not delete, or just go away! Pls get rid of it." - 80 & counting
3
"meetings"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Disappointing. It won’t let me enter the meetings, it won’t allow me to register, I don’t understand how I can enter my meetings with this situation, I would appreciate it if you could analyze it" - L-ChKtaz
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Can’t email a meeting link
Can’t email a meeting link
Please close ZOOM on my iPhone
It opens each time I try to type a text message. it will not delete, or just go away! Pls get rid of it.
Ai first is ridiculous
App went to the dump when everything became ai with no opt out
Disappointing
It won’t let me enter the meetings, it won’t allow me to register, I don’t understand how I can enter my meetings with this situation, I would appreciate it if you could analyze it
Hate it
Hate it.
5 minutes to download
So massive it takes 5 mins to download on good wifi. Compare to google meet which is instant and not bloated.
Awful tagline
Tagline “Ai-first collaboration” is the worst
Ok
Signed me out then removed my profile picture from meetings also really glitchy most of the time it’s generally ok though.
Anti-Customer
Trying Zoom out, it’ll just hang up during a meeting with ZERO warning - then ask you to subscribe. WHY would I subscribe when it ends meetings so abruptly? It should at least give the option to subscribe to continue the meeting…not just drop it.
Bad
It wouldn’t let me join my meeting
Too Loud
I despise this app for the simple reason that I’m unable to turn the volume down past a certain point when using my earbuds. What is the deal with that?
HATE IT!
HATE IT!
I would give 0 stars if I could
Why did it cost $6.00 to download the app and i want my money back ASAP and the app is not working so please refund me my money ThankYouI
Trying to get my money back from Zoom I did not need to purchase it and it’s very difficult getting
Very difficult to get a hold of Zoom by phone
Google meets
Why can’t more people use Google meets? Zoom constantly crashes on me. For both IPhone and my laptop, or my desktop, not to mention I have to get on well before the meeting to adjust for the inevitable starting crash. Also it takes forever to load. If you work and depend on it , well best of luck. I can’t stand zoom.
Meeting link
Looks like they moved the most important part which is sending a meeting link to the participants. Once you have it scheduled, I cannot find it and ask for support. Other people that I work with said the same thing. Please
want to cancel subscription but it’s not working
they make it impossible to cancel so they can keep charging l u for no reason..ZOOM, cancel my subscription! i do not consent to card charges or want any relations with zoom anymore!
AI first?
Stop shilling your AI garbage, it’s not my fault your CEO thought these useless features were the next big thing. Otherwise serviceable app.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)