Review Insights · Google Play
BBC iPlayer
British Broadcasting Corporation · 163,019 ratings · ★ 3.9
3.9
★★★★★
163,019 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
5 negative reviews mention this · 16% of all complaints
★★★★★ "why no picture in picture? have to have the app open full screen to watch anything" - Luco Zade
2
"doesn"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I'm in Morocco and it doesn't work?" - Anthony Gregory
3
"work"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I'm in Morocco and it doesn't work?" - Anthony Gregory
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
why no picture in picture? have to have the app open full screen to watch anything
Just want to watch the friggin footy & getting on this god damn app is ridiculous! Reset password as don't really watch BBC cuz they are corrupt & it's not accepting new password. I hate BBC.
obsolete state government tv
Rubbish. still no PIP. Why would you not have picture in picture option in this day and age with this app?
I'm in Morocco and it doesn't work?
BBC TV Licence is getting way too expensive. It's gone up massively the last 3 years (£21). No wonder so many people are not renewing theirs & BBC reporting they are losing revenue because of it. It's just getting the big bosses their yearly bonuses whilst the public are having to pay more & more. Who watches live TV these days or iPlayer. If it continues to increase we'll be forced to cancel it. It's just a joke now. If the BBC want more people to pay for a licence try reducing its price!!!!
As of two days ago it stopped working on my smart tv. I can cast but that's not the point of a smart tv! fuming!
having to search for years old pasdword is annoying and frustdating
link doesn't work.
put in a britbpn to use abroad, cannot cast it to tv, while all other channels i can.
I am in Crete and I cannot watch anything through the BBC iPlayer.
Virtually unsalable on chromecast now, constant disconnects. Buffering in 2026 is insane also.
Absolutely terrible application. More interested in pushing trailers to you constantly than creating an application that actually works.
Broken app. I can't use it with my VPN active. 1/5 until this feature is removed.
not compatible with Mii stick why it works their phones come on BBC we pay licence fee for this
Not a lot on there. ' And the picture is poor quality. Most of the time
Irrelevant news during World Cup coverage.
I'm often on player while away from my home tv and just looking for something to watch but this pathetic app doesn't have an overview of all BBC programmes forcing me to search chanel by chanel and then again every half hour to see what's changed. It's worse than useless and hugely frustrating. For heavens sake how hard is it in this day and age to display an epg even just for your own programmes.
black screen as soon as app opens. Humax set top box.
the only UK TV app I can't install on my fairly modern Google TV (Philips Ambilight). Led to believe it's the BBC's fault.
not compatible with new TV
not compatible with my wimius G2 Google projector device
where is the "continue playing" list gone
l can't find the last program I was watching the
doesn't work on android phone
not working
can't watch any thing on it .keeps saying something went wrong
I'm so irritated at the sign in process for this app. With ITV, Sky and Channel 4 I can just link the app to the console directly without re-signing in all over again. With the BBC, I can still sign in using a code, but get redirected to a browser where I have to use a login anyway! Painful process to sign in where everwhere else does it seemless. Good to see our tax money go to the least functional and convenient app of the bunch.
The app is no longer on my TV and has been removed from the play store for Android TV's.
I have been waiting for 2 or 3 months. And the app is not working, and I have tried on my device, and it's not working. And I tried to connect Onto the Tv it does not work.
Would be good if your app would sign me in
Terrible updates UI is horrible. Trying to be netflix.
Sentiment summary
72%
Positive (4-5★)
3%
Neutral (3★)
25%
Negative (1-2★)