Review Insights · Google Play
Calm - Sleep, Meditate, Relax
Calm.com, Inc. · 612,714 ratings · ★ 4.5
4.5
★★★★★
612,714 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
16 negative reviews mention this · 39% of all complaints
★★★★★ "Literally can't find anything free on here. Charging people who need help with stress is hilarious." - Tiffani Nazarova
2
"subscription"
10 negative reviews mention this · 24% of all complaints
★★★★★ "everything is locked behind a subscription paywall, it is advertised "download our free app today" lol, the download is free, but literally every single feature requires nearly 20.00 a month subscription. 😕" - Farragh Diffie
3
"trial"
6 negative reviews mention this · 15% of all complaints
★★★★★ "My friend gave me a link for a free thirty day trial. I did actually like the meditations and sleep stories. I WAS feeling relaxed until I tried to cancel. Despite enjoying the service I can't afford it and it is pissing me off that I have …" - Leeanne Stoddart
4
"find"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Literally can't find anything free on here. Charging people who need help with stress is hilarious." - Tiffani Nazarova
5
"help"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Literally can't find anything free on here. Charging people who need help with stress is hilarious." - Tiffani Nazarova
6
"sleep"
5 negative reviews mention this · 12% of all complaints
★★★★★ "this is the worst app I have out of many. I keep trying new scenarios but they all suck. some many have loud obnoxious piano many of them are supposed to be meditations they're short and somebody talks through the whole thing. last night I …" - Diane Darrell
7
"calm"
5 negative reviews mention this · 12% of all complaints
★★★★★ "Only good for subscriptions. If you're looking for free content, there's not much here. If there is, it's not easy to find. Insight timer has more free meditations, etc. I only keep Calm because the background sound when the app is opened i…" - Patti Brown
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Literally can't find anything free on here. Charging people who need help with stress is hilarious.
everything is locked behind a subscription paywall, it is advertised "download our free app today" lol, the download is free, but literally every single feature requires nearly 20.00 a month subscription. 😕
please please please make this app better
this is the worst app I have out of many. I keep trying new scenarios but they all suck. some many have loud obnoxious piano many of them are supposed to be meditations they're short and somebody talks through the whole thing. last night I tried a sleep app again. this one had a very good narrator but the sleep sounds were supposed to be a train and instead it was the worst water recordings I ever heard and it was super loud. it is not my phone this is the third electronic I have tried it on. 6t
£14.99 a month for audio files is an absolute joke. It's clear that what the developers are most mindful of is how to lock their users in to annual subscriptions for glorified audio files.
My friend gave me a link for a free thirty day trial. I did actually like the meditations and sleep stories. I WAS feeling relaxed until I tried to cancel. Despite enjoying the service I can't afford it and it is pissing me off that I have to jump through hoops to not be charged. It feels predatory. Even if I find myself in a better financial position I won't use this app again.
too expensive
NOT FREE! Description says it's free, but it's only a for a 7 day trial. Was on it for about 3 minutes and uninstalled it because it wanted money.
Terrible experience. Fails to send email verification and crashes half the time. Would NOT recommend!
was not what I expected. I will be canceling in the morning.
Great app, very relaxing. But I don't want it anymore. Can't cancel subscription - like going round in circles. HELP.
claims to be a free app but makes you pay a subscription why is nothing free anymore just wanted to get but nights sleep
hardly ever works on android. I wasted money on an app that works less than 50% of the time on my phone.
the only thing I have been struggling with, you want people to pay for.. good to know some people are struggling daily but they dont matter unless everybody makes a profit.. free app no ads.. unless you really want an app to read you [an adult] bedtime stories then this is everything you're looking for lol.
don't like apps that say they are free but requires a subscription that isn't cheap. also a good chunk of the sleep sounds are people talking which wouldn't help me to sleep.
Very unhappy with Calm app. First of all, I canceled my trial subscription but they charged me for a year's subscription anyway, no refund given. Also I have yet to figure out how I can play meditation pieces on repeat or create my own meditation playlist. The app is not straightforward about this at all.
garbage gave me stress not free deleted. garbage scam
Everything I wanted to listen to or try you had to pay for. Uninstalled it immediately. You can get free stuff like this on YouTube
this app wasn't installed by me
Won't actually let you try the supposedly 'free' items without signing up! Let users try some items as a trial, without a subscription signup if you have a genuinely good product! Uninstalled!
do not care for this app. they make it extremely complicated and difficult to Unsubscribe and definitely not worth $80s a month!
They don't care about customers. the 'Take a deep breath' needs to be removed from the start. PTSD victim and it just sets me off. Calm app 0/100
Useless apps, need real money to use it. DON'T RECOMMENDED, Uninstall it NOW!
boring
Charged me for a year on the second day of the free trial!!!
wow yall really gotta lie on your ads? I downloaded cause the add claimed free app I install it and it immediately asks me for 79.99 after I login shame on you do better
ucla mindful better and free greedy ASF over here💀
keeps playing awful water noises in the background. uninstalled and lost subscription
can't even try it without subscribing. bogus!
why are u trying to charge my card $99 when i canceled my subscription in the free trial stage. r u trying to rip me off?
trash is just a money grab
You removed Sonos ability to play Calm. Fine! However, Apple calm app can cast to Sonos, why can't Android do the same???
very glitchy. customer service is exceptionally slow. I've had a few problems with the app and now it is not responding. I have a full subscription and it constantly pops up an add to recommend sharing with family. rather annoying. in addition, on opening, it takes some time to load, which when I want to find something to help me relax is just annoying
Only good for subscriptions. If you're looking for free content, there's not much here. If there is, it's not easy to find. Insight timer has more free meditations, etc. I only keep Calm because the background sound when the app is opened is a babbling brook which is nice white noise.
App still refers to "Google Fit" even though Google has deprecated that facility. Still no dedicated Sleep app for Android. This is starting to feel like abandonware.
Some nice music but it's ruined by a stress inducing interface which makes everything hard to find. The irony isn't lost on me.
Have used this app for years (and generally loved it) but lately it cuts out/ crashes/ freezes constantly. Have emailed the developers.
Free for 7 days, then subscription required
This "meditation" app interrupts open-ended sessions with ads
As someone who is really struggling with stress and anxiety, I thought I would give this a go. I liked headspace and thought this would be similar, but I'm just not impressed. There seems to be a focus on big name celebrities rather than actual content. I don't care who's voice it is, I just need something that can help me to be calm, and there wasn't enough of that sort of thing on there
Why am I paying so much for an app, that hardly ever gets new stories. Ripped off.
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)