Review Insights · Google Play
CapCut - Video Editor
Bytedance Pte. Ltd. · 12,709,154 ratings · ★ 3.5
3.5
★★★★★
12,709,154 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"everything"
7 negative reviews mention this · 18% of all complaints
★★★★★ "refuses to export video until I turn off auto adjust or pay for pro. I've looked up everything on youtube hundreds of people have the same problem some of those videos are from a year ago and it's never been fixed. don't hold the video host…" - Justin Rush
2
"edit"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Remove pro or make it useful. I remember making videos on this app 2-3 years later? I edit on davinci now. It's all because of that annoying pro feature. You try to add a cool effect? NOPE. Pay for pro to add it! The pro feature has gotten …" - Mateusz P
3
"editing"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Remove pro or make it useful. I remember making videos on this app 2-3 years later? I edit on davinci now. It's all because of that annoying pro feature. You try to add a cool effect? NOPE. Pay for pro to add it! The pro feature has gotten …" - Mateusz P
4
"capcut"
5 negative reviews mention this · 13% of all complaints
★★★★★ "this used to be an awsome app, everything is free, easy to use, not complicated. Now, it became an app that you need to pay which isn't before. Now i need to use some free editing apps as an alternative because capcut used to be my only edi…" - Ariannah Victorina
5
"money"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Remove pro or make it useful. I remember making videos on this app 2-3 years later? I edit on davinci now. It's all because of that annoying pro feature. You try to add a cool effect? NOPE. Pay for pro to add it! The pro feature has gotten …" - Mateusz P
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
after the update, it's basically trash. the update wants us to spend a lot, turning literally the whole app in need of purchase all the time
does not load on my laptop
Remove pro or make it useful. I remember making videos on this app 2-3 years later? I edit on davinci now. It's all because of that annoying pro feature. You try to add a cool effect? NOPE. Pay for pro to add it! The pro feature has gotten worse throughout the years. The devs really are hungry for money. I do not recommend this app and there are better editing apps anyway that don't slowly take away stuff with pro.
it keeps saying download on play store even though I download it here
Every tap correspond to an ad. It used to be helpful but now everything is limited and some features are not even worth the money to purchase.
Everything needs ads and everything needs premium
NAG EDIT AKO NANG VIDEON TAPOS LUMABAS PURN TAPOS MAY DIKO MA EDIT SI IRON BABAGOHIN KO SANA YUNG ngipin niya
I hate it
so bad
so expensive
so long to download dang im waiting for 1m seconds
this used to be an awsome app, everything is free, easy to use, not complicated. Now, it became an app that you need to pay which isn't before. Now i need to use some free editing apps as an alternative because capcut used to be my only editing app, yes - im a loyal user over here. That's why i don't get the part we're everything you have to use need to be paid.
garbage
this app genuinely just sucks it takes the quality down to an all time low and is impossible to edit with unless your spending 8$ a week on something completely useless
I used to use this app ALL the time. but now... my favorite editing thing is pro? almost EVERYTHINGS pro now. basically everything! PLEASE, fix this.
keeps lagging when i edit even if i clear my cache and no way to fix it and crashes mid edit without saving progress, whats the point of this app?
Can't edit anything with audio for free, even if it's imported the app says it's "extracted audio" and won't let you export without paying for pro features.
This app is not downlode it is instoling don't instol
this app is do good
so many pros and standards, laggy, ugly features, and lasty worst editing app if you're a student
Good
Capcut has been a good app. but now it's not working...not even on my browser, not even on app... even while I am using WiFi it's not working.
Stop installing this apps automatic deduction to your e wallet account this apps is scam
capcut is amazing but adds are bad
poor
it keep saying this app is dangerous download it to the play store wth I download it here
money grab
good but many times Not working
Lag issue, not user friendly, i dont know what happen to capcut now... super lag.. when adding photos for the project it will disrupted back to the start! Fix this problem Capcut!
there are a lot of new things in your app, almost everything that people will use now has to be paid for it, before it was okay because almost all of the users of your app were just in slow motion when they relied on your app including audio but what did you do?
I come to create a video with a photo, clicked on photos for Capcut and it shows nothing! I have plenty of photos in my albums, ect. fix this
it is not working well 😕
Omo e good like mad...!!!!!
refuses to export video until I turn off auto adjust or pay for pro. I've looked up everything on youtube hundreds of people have the same problem some of those videos are from a year ago and it's never been fixed. don't hold the video hostage that I spent hours on just to pay for pro bc of a "bug" you won't fix.
y'all are so greedy about money like you say "oH pEopLe lIkE tHiS I'm MAkInG iT pRo" LKE BRO MAKE EVERYTHING FREE PLS
where's the text to speech I cant make videos without it please fix it
no space so not good😣
good editing app but when I export to tiktok, its not showing my edit. just black screen. but the audio is playing. but it shows my edit when I export a certain edit.
Sentiment summary
60%
Positive (4-5★)
6%
Neutral (3★)
34%
Negative (1-2★)