← Intelligence hub
Review Insights · Google Play

Clash of Clans

Supercell · 61,533,029 ratings · ★ 4.5

4.5
★★★★★
61,533,029 ratings
5 ★
48,001,634 (78%)
4 ★
6,060,652 (10%)
3 ★
1,933,643 (3%)
2 ★
1,000,886 (2%)
1 ★
4,536,179 (7%)
🎯 Build a better version

Top complaints - extracted from 16 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"game"
8 negative reviews mention this · 50% of all complaints
★★★★ "after the update server out of sync please contact client!.then keep me jump out from the game. and after update it become more worse. when I try to logging in it force me to the main menu. kick me from the game.we are being told it was fix…" - OWEN MEOW
2
"supercell"
4 negative reviews mention this · 25% of all complaints
★★★★ "after the update server out of sync please contact client!.then keep me jump out from the game. and after update it become more worse. when I try to logging in it force me to the main menu. kick me from the game.we are being told it was fix…" - OWEN MEOW
3
"keeps"
3 negative reviews mention this · 19% of all complaints
★★★★ "Please fix the internet connection, the game keeps restarting. We were in the middle of the Clan War League when it restarted" - Andrew Buela

📋 All 16 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ OWEN MEOW 5/6/2026 v18.350.8
after the update server out of sync please contact client!.then keep me jump out from the game. and after update it become more worse. when I try to logging in it force me to the main menu. kick me from the game.we are being told it was fix already but nope.. it become more worse.. I unnistall and reinstall soo many time. clear data cache and everything. but nothing change. do something supercell you ruining our gaming experience. fix it I'll rate again[this for the latest update: wed 06 2026]
★★★★ Marqlut Marquez 5/5/2026 v18.350.2
why you remove queen of the dunes skin on the shop??! so disappointed
★★★★ Andrew Buela 5/3/2026 v18.350.2
Please fix the internet connection, the game keeps restarting. We were in the middle of the Clan War League when it restarted
★★★★ Tawheed Azizi 5/3/2026 v18.350.2
good
★★★★ Addi Akhil 5/3/2026 v14.211.13
why always closed after open in game please help me to assist
★★★★ jj j. 5/3/2026 v18.350.2
bad game i have golden pass but I can't activate because I have not option and all times sending updates
★★★★ Jeel Parekh 5/3/2026
kept getting ads for this game in other game
★★★★ earth human 5/3/2026 v18.350.2
less than 1 day remain and still , TEAM SUPERCELL - HAS NOT GAVE TROPHIES THAN I EARNED IN DEFENSE , GIVE ME MY DEFENSE TROPHIES NOW
★★★★ Nàbin Somai 5/3/2026
in this game we can't convert super cell I'd to Google play games id. This is worst thing. Also super cell I'd feature doesn't work. I enter email in super cell section,it back automatically out of the game . please fix these problems 🙏😔
★★★★ Ankit 5/3/2026 v18.350.2
good
★★★★ Jason Smith 5/3/2026 v18.350.2
crashes immediately upon loading the game
★★★★ Brandi Herbert 5/3/2026 v18.350.2
It keeps kicking me out constantly
★★★★ Rekha Devi 5/3/2026 v18.200.26
Because I don't want to update they didn't remove the option of update.Then, I have to update the app.And my net finish
★★★★★ Apratim Pal 5/5/2026 v18.350.2
let us use 5 heroes in clan wars and cwl
★★★★★ Matthew 5/3/2026 v18.350.2
it keeps disconnecting me during gameplay, it would be fixed if players were allowed to reconnect back into a match without losing all progress after disconnecting but everyone knows supercell never listens to any valid feedback actually affecting players
★★★★★ Nisar ahmed Nisar ahmed 5/3/2026
tere are some glitchs in game like when u open the app u can see supercell and theme when u enter home baseit stuck and come back to home screen plz fix this problem

Sentiment summary

88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.