Review Insights · Google Play
Meta Platforms, Inc. · 180,929,368 ratings · ★ 4.6
4.6
★★★★★
180,929,368 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"facebook"
11 negative reviews mention this · 38% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
2
"accounts"
8 negative reviews mention this · 28% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
3
"marketplace"
7 negative reviews mention this · 24% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
4
"products"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
5
"become"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
6
"frustrating"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
7
"reason"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
8
"support"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
9
"business"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
10
"platform"
6 negative reviews mention this · 21% of all complaints
★★★★★ "I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no tran…" - FAIZUL ISLAM FAHIM
11
"suspended"
6 negative reviews mention this · 21% of all complaints
★★★★★ "This isn't Facebook back then, the one that suspended accounts, even though there was no violation in my account, it was suspended after I appealed and uploaded a picture after it was loading then suddenly my account was disabled. I didn't …" - vina rovina
12
"update"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I can't press any react on comments after the app's update. This is on my Infinix Zero 40 5g. Please fix. I'm mainly using it because it has 5g connection. On my Samsung gaLaxy a72 it's fine." - Anna Krismina Robles
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
always my acc got ristricion even I have no community violation
I can't press any react on comments after the app's update. This is on my Infinix Zero 40 5g. Please fix. I'm mainly using it because it has 5g connection. On my Samsung gaLaxy a72 it's fine.
ঝামেলা
I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no transparency at all, and the support system is completely useless. It’s now very difficult to run a small business like this. Honestly, Facebook is no longer a reliable platform for selling.
What's the deal with Facebook? Having to verify my identity to sell a laptop on marketplace is beyond ridiculous when I can be posting numerous of other products to sell
I used Facebook mainly for selling local products, and it used to be a great platform for that. But over the past month or so, things have gotten really frustrating. AI systems seem to be randomly suspending Marketplace access or banning accounts without any clear reason. There’s little to no explanation provided, and the support system is not helpful at all. It’s become very difficult to run a small business this way. Because of this, Facebook is no longer useful for me as a selling platform,
I don't like it
The Infinite Oroboro: A Broken, Aggressive Mess This app is a literal black hole of productivity. I’ve disabled autoplay in the settings more times than I can count, yet the app ignores my preferences like they’re suggestions. It’s a masterclass in aggressive, broken UI-it screams at me to verify an email, fails the verification when I try, and then loops the alert back to the top of my screen. Navigation is an 'Oroboro' nightmare where you have to hit the back button five times to reach a menu
bad update The Facebook app has become very slow and full of errors.There is a problem with the page layout: the navigation buttons at the bottom of the homepage are not showing up and appear to be hidden. This is only noticeable when the page is set to its normal color scheme. If you switch to black, the navigation buttons appear. Images are attached. Please fix this error.
This isn't Facebook back then, the one that suspended accounts, even though there was no violation in my account, it was suspended after I appealed and uploaded a picture after it was loading then suddenly my account was disabled. I didn't even finish appealing, my account was disabled👎🏻
I love this 💕
I used Facebook mainly for selling local products, and it used to be a great platform for that. But over the past month or so, things have gotten really frustrating. AI systems seem to be randomly suspending Marketplace access or banning accounts without any clear reason. There’s little to no explanation provided, and the support system is not helpful at all. It’s become very difficult to run a small business this way. Because of this, Facebook is no longer useful for me as a selling platform,
totally users app. no feedback. no customer support. my Marketplace got suspended due to no reason. I never made an listing in whole my life and I never use Marketplace so much even though my Marketplace was suspended. when I try to reach the support no one get back to me. totally ghosted useless app. I'm going to delete this soon
always update update why almost every week updating facebook..not good...sorry
ampangit ng app na to, kusa nalang sinususpended yung account even though my account doesn't have any violations!
What the hell is wrong with meta? My account got suspended while im asleep, I've already appeal but my account suddenly got permanently disabled. Now I'm in a disarray because I use that account mainly for educational purposes and transactions. I don't usually comment or react, but my account was flag doesn't follow community standard, Im very disappointed, even the account I don't usually use also got suspended, fix this
I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no transparency at all, and the support system is completely useless. It’s now very difficult to run a small business like this. Honestly, Facebook is no longer a reliable platform for selling.
Again, another meddling update!! This is getting WAY OUT OF HAND!! LEAVE THE APP ALONE & STOP CAUSING THE "BUGS"... 😡👎
পোস্ট আপলোড হচ্ছে না
My Facebook account was disabled by mistake. I always follow Facebook's Community Standards so I believe this was an error. I need this account to manage my page (which is still up and verified). Please help me get it back.
I used Facebook for selling local products, and it used to be great. But recently, it’s become extremely frustrating. Accounts and Marketplace access are getting randomly restricted or banned with no clear reason or warning. There’s no transparency at all, and the support system is completely useless. It’s now very difficult to run a small business like this. Honestly, Facebook is no longer a reliable platform for selling.
user offline but why active now plz update this updated
bro my fb acc always got suspended even though i dont violate their rules. this is so frustrating since fb is essential especially in my academics
my accounts got wrongly accused and was suspended/disabled hope you will check on your platform and don't rely on ai, just hire humans!
They just suspended my accounts even though I wasn’t doing anything that could harm them. I don’t know where you get the audacity to ruin my accounts when they were literally just minding their own business, while accounts with actual violations or scammers don’t even get suspended. How ridiculous you guys are. And of all the accounts, you had to take down the one I’ve been taking care of for so long - the one that contains many of my important documents and files.
L aap
please remove the like and dislike button on right side in comments..annonying when scroll using right finger it goes to like..put it on left side as the old one..i wanna read comments not to like or dislike other comments in page..
to many adds!
Facebook open Nahin ho raha hai kripya Meri madad Karen
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)