Review Insights · Google Play
Hay Day
Supercell · 13,142,192 ratings · ★ 4.3
4.3
★★★★★
13,142,192 ratings
🎯 Build a better version
Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
8 negative reviews mention this · 42% of all complaints
★★★★★ "Quickly becomes impossible to make progress without spending money. It's such a shame! I played this game for a couple of years some time ago. The graphics were more basic, but it was perfectly possible to play it without spending. I spotte…" - Josephine S
2
"issue"
4 negative reviews mention this · 21% of all complaints
★★★★★ "May 2026: app is still very buggy. closes itself with no warning. no updates available to fix issue." - Debra Kimbro
3
"help"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Made an in app purchase and didnt received what I paid for. I never had an issue until today. When I followed the instructions to "Leave us a message", I provided the screenshot of my Google Pay Receipt with the date & time of purchase and …" - Rosanne Poh
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
every time there's an update something doesn't work on your farm.....I haven't able to go in my fishing area for almost 2 months....soooo....no fish,lobster, or feathers to make anything. can't get any extra gas for thr valley because I can't make nets or lures.....takes months for them to fix an issue or you wait an hope the next update will fix it......good luck
crash ke upar crash
Quickly becomes impossible to make progress without spending money. It's such a shame! I played this game for a couple of years some time ago. The graphics were more basic, but it was perfectly possible to play it without spending. I spotted it recently and thought I'd have a look. Within a few days, everything was backed up and it seems it isn't possible to put it right without cash. It's such a shame.
very very very very bad game I hate
Made an in app purchase and didnt received what I paid for. I never had an issue until today. When I followed the instructions to "Leave us a message", I provided the screenshot of my Google Pay Receipt with the date & time of purchase and all I got was unfortunately they cant help me and to write in again when i have the receipt. and then they close the chat to ask if they solved my issue? Well obviously not. -.- they had always been alright until recently with connection issues (again)
I liked the animation of the game very much. But everything is time consuming. it takes lot of time for crops to grow. for animals to graze. thinking of uninstalling the game
CAN'T RECEIVE THE LOKANDI KADA
can you make diamonds maker machine please
Why I can't login my account 😤😤
it would have been fun but constant need od dimonds for essential things like the help from the cute couple farmers ruuned it for me
I've played 11 years and lost my game. Did not remember my sign on or password..very sad about it.
i lost my id , and tried to reach "help and support" . after attempting 4 times , their bot didn't help me
I spend a lot of money on this game and hard to play when it keep restarting. Better have deep pockets to play this game. NOT A FREE GAME!!!
technical support didint fix my issue, my road side shope buged, i uninstall game
this game banned me for no reason this game sucks the defence ai sucks can't even dectect a lag
May 2026: app is still very buggy. closes itself with no warning. no updates available to fix issue.
this game is good..i like it
for messing up my queue.
amazing
Sentiment summary
83%
Positive (4-5★)
5%
Neutral (3★)
12%
Negative (1-2★)