Review Insights · Google Play
Pokémon GO
Niantic, Inc. · 15,383,286 ratings · ★ 3.9
3.9
★★★★★
15,383,286 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
12 negative reviews mention this · 30% of all complaints
★★★★★ "its bad cuz I lost my account of your verification code and gmail bs ans I got kicked out of the game for no reason" - Doris Chan
2
"pokemon"
9 negative reviews mention this · 23% of all complaints
★★★★★ "won't let me catch any pokemon. Just keeps throwing up the prompt telling me to catch it and closes once I click on the pokemon I wanna catch" - Forgotten Wolf
3
"play"
7 negative reviews mention this · 18% of all complaints
★★★★★ "yo someone don't know what his account and his parents don't allow it make a new player bc they want his play this guy" - Radster Esperancilla
4
"account"
5 negative reviews mention this · 13% of all complaints
★★★★★ "yo someone don't know what his account and his parents don't allow it make a new player bc they want his play this guy" - Radster Esperancilla
5
"raid"
5 negative reviews mention this · 13% of all complaints
★★★★★ "everytime I will do a raid, I never catch the pokemon in the end" - Clxdzz
6
"people"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Horrible for people in rural areas. There are easy fixes but Niantic simply doesn't care. PvP is boring and it sucks even more when 75% of your losses are due to the game screwing up. Still easy to win over 50% of your matches in spite of t…" - Jacob Nash
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
some stops don't register
yo someone don't know what his account and his parents don't allow it make a new player bc they want his play this guy
blackscreen on launch
im leveling up but the Pokémon i get decrease in quality
its bad cuz I lost my account of your verification code and gmail bs ans I got kicked out of the game for no reason
after i update i cant play it please fix it couse i like that game so much
not compatible??? i can download it on a 2016 phone right now but on on my moto g?
worst
I gave my friend a 4 star pokémon because I already had one but when I gave it to my friend because he just started it became a 0 star like bro what the what who is in charge of this
won't let me catch any pokemon. Just keeps throwing up the prompt telling me to catch it and closes once I click on the pokemon I wanna catch
play to pay events, gbl is too laggy even when you're an experienced battler. not worth it. better off playing other games it's the same nothing has changed even when new Pokemon are released still the same boring game play
i found more than 40 types of pokemon and i can capture it, but almost all of them get out again. this game is trash
Horrible for people in rural areas. There are easy fixes but Niantic simply doesn't care. PvP is boring and it sucks even more when 75% of your losses are due to the game screwing up. Still easy to win over 50% of your matches in spite of the errors. PvP is just a very draining farm. It's very glitchy lately. Guaranteed catches not catching. Green (super easy) catches not catching with bonuses of spin + great -excellent throws, 7-8 throws in a row... support not there or a week+ behind.
this game is free to play because it's selling your location data.
bad ads
everytime I will do a raid, I never catch the pokemon in the end
Nonsense garbage
very bad game
This app is only used to collect your data. You are the product here, not the customer.
Lots of rank cheaters 🤮🤢🤢🤢🤮
I hate what you made me hallucinate on while I was video calling my 6 year old can you not do that im trying to get paid not played when I walk out the door.
Tell the owner to work on their brain, the log in PROCESS IS TOO COMPLICATED. WDYM I CAN'T CREATE ANOTHER ACCOUNT IF I ALREADY HAD ONE. AND IF I TRIED TO RECOVER. YOU NEVER GAVE ME THE CODE. WORK ON UR BRAIN DUDE
I loved Pokémon GO. It helped me through some of the hardest times in my life and gave me a sense of community when I needed it most. That’s why it hurts so much to lose it without warning or explanation. While others openly cheat without consequences, my account was taken with no reason given. I even lost money on events I can’t attend and won’t be refunded for. It feels unfair, and honestly, it just hurts to lose something that meant so much to me.
Getting ahead depends on spending money, and even then, game will intentionally cause you to lose pokemon from raids, so ultimately you do not enjoy the game. Uninstalled.
This is GAMBLING. Be very careful with this game or better yet, don't play it at all. They try to get minors into gambling by using games like this to normalize an addictive mindset. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you already have a gambling addiction, DON'T PLAY THIS GAME. All of the tricks (nears misses, almost, just one more try, that was just bad luck, and peer pressure from raid groups) are part of this game. Also, location tracking.
I think pokemon go should not only be for people who have a Nintendo switch bur for anyone who wants to play pokemon go or anyone who likes pokemon.
wth... genuinely sucks now.
wants way to much info to catch pokemon 🤔
absolutely garbage currency system ruins the game and the friend system is better in even gacha games where they at least give you some other people who want to be friends but this trah game doesn't even do that
been doing raid and missed 10 legendaries straight in a row, it was not that hard before hating it now edit: how do I delete star , I want to give this a zero star review
my childhood account got hacked and support refuses to help just because idk what the hackers changed my username to regardless of how much evidence i show that's it my account, thanks a lot
Too bad UI UX after this update specially in Battles. Difficult to fight and many lags with unnecessary animations. doesn't feel premium like the last update
Why am I experiencing inability to access the game features sometimes? Like when I logged in, I can't click the raid etc and I have to reload the game before I am able to access the game features. That's annoying
I have to get a new device to play now. That and spawn rates sucked anyway.
This is getting really bad. The glitches are getting out of control
I SAW 2 MOLTRES THAT RAN AWAY FROM ME!!! MAKE THE FLEE RATE LOWER!!! (atleast 75 percent)
Recently there is this problem where some wins in the battle place aren't even registered. The rewards you get for winning x battles out of 5, even that is not given, which it should be, rightfully. Also, sometimes I teleport back and forth repeatedly to a place I've visited, but hours ago, and back to my original place. Also, sometimes even when I have a good network, when I battle Team GO rocket members, the screen just goes black and all 3 of my selected good pokemon have fainted.
Max raids states it's 6 star raid but you need 50 people to actually win it. I spent days to earn Pokecoins to buy a remote raid pass, and the Pokemon ends up running away. waste of time Earrings are an accessory not a hat.
gone downhill recently shiny rates are abysmal especially when coin and ticket prices are at the highest they've ever been.
App crashes constantly. No point spending money on premium items when the game crashes every time you try to use one of them. Can't do battle league or raids and can barely even throw a curveball with the 0.5-1 FPS it renders everything at.
Sentiment summary
72%
Positive (4-5★)
6%
Neutral (3★)
22%
Negative (1-2★)