Review Insights · App Store
Calm
Calm.com · 1,961,449 ratings · ★ 4.8
4.8
★★★★★
1,961,449 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"meditation"
8 negative reviews mention this · 33% of all complaints
★★★★★ "Love the app but annoying these days. Have been using Calm since 4 years but lately since 3 weeks it keeps dropping in between all meditations and I have to restart from beginning!! And yes I have updated it as well" - Heihbwtt
2
"background"
8 negative reviews mention this · 33% of all complaints
★★★★★ "Scene music. Background music scene will no longer play during meditation. Fix it please. If I pay for a year subscription, I expect a functional app without issues." - Licha27
3
"calm"
6 negative reviews mention this · 25% of all complaints
★★★★★ "Calm. It’s not free" - Graceylyyn
4
"scene"
6 negative reviews mention this · 25% of all complaints
★★★★★ "No scene sound during Daily Calm. This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this…" - IKoNK
5
"play"
6 negative reviews mention this · 25% of all complaints
★★★★★ "False advertising. I thought I could listen to Dr. Eric or whatever his name is, talk about mountains every night. BUT NOOOOO! You get the first three plays for free but then they charge you like $80.00 for the rest of the year!!! Complete scam! They just wan…" - cybertruck for president
6
"years"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Love the app but annoying these days. Have been using Calm since 4 years but lately since 3 weeks it keeps dropping in between all meditations and I have to restart from beginning!! And yes I have updated it as well" - Heihbwtt
7
"during"
5 negative reviews mention this · 21% of all complaints
★★★★★ "No scene sound during Daily Calm. This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this…" - IKoNK
8
"update"
5 negative reviews mention this · 21% of all complaints
★★★★★ "Love the app but annoying these days. Have been using Calm since 4 years but lately since 3 weeks it keeps dropping in between all meditations and I have to restart from beginning!! And yes I have updated it as well" - Heihbwtt
9
"free"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Calm. It’s not free" - Graceylyyn
10
"sound"
4 negative reviews mention this · 17% of all complaints
★★★★★ "No scene sound during Daily Calm. This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this…" - IKoNK
11
"play during"
4 negative reviews mention this · 17% of all complaints
★★★★★ "No scene sound during Daily Calm. This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this…" - IKoNK
12
"during meditation"
4 negative reviews mention this · 17% of all complaints
★★★★★ "No scene sound during Daily Calm. This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this…" - IKoNK
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Calm
It’s not free
Don’t try the Trial
Don’t attempt to try this app out. Apple will charge you before the trial is up then you’re stuck paying $80 for a service you might not like. That’s what happened with me and support is a joke. So if their so called “30 day money back guarantee “
Stop asking me to rate the app
One star for asking me every single time I open the app to provide an App Store rating and review . That does not make me calm. It makes me irritated. So hopefully now the requests stop.
Not worth the price
Always the same menu & programs need better new material
Disappointed
You can’t find anything… they throw everything at you, very disorganized and it’s a pain to try to find what you’re looking for. Canceling out of this mess.
No scene sound during Daily Calm
This is my favorite meditation app. I have been using it for about 7 years. But this is the first time that an update made things worse. For whatever reason, the scene sounds stop as soon as q Daly Calm session is started. Who approved this change? Or either, who allowed this bug to be released? Thank God, I have turned off automatic updates on one of my other devices, so I can still use an older version there and have the scene sounds play during meditation. Unacceptable!
Scene music
Background music scene will no longer play during meditation. Fix it please. If I pay for a year subscription, I expect a functional app without issues.
Subscription Sometimes Does Not Work
Sometimes subscription does not work, they keep saying to log in with the associated apple id even though I am already logged id. Background sound also does not always work.
Bummer
Nothing is free like they say on the app
Arghhhh
Stop asking me to write a review for this app in the middle of the night! This is supposed to be a sleep app
Can’t access subscription
I’ve had the Calm app for several years. The content is very good. The app wasn’t playing the soundscapes so I took the app off my phone and reloaded it. The soundscapes work now but I can no longer access my premium subscription which is paid for through December. I reached out for help and know what the problem is but they have gone silent and have not fixed what they said they would. Subscription canceled and I will try to get a partial refund. I have moved on to Headspace which has excellent content and seems more practical!
Scene audio no longer plays during meditation
Way to ruin a great app. With this week’s update the scene audio no longer plays in the background during a meditation session. I’ll be waiting for a month before uninstalling the app and cancelling my premium subscription I’ve had since 2020
Scene sounds are missing
I enjoy hearing the background scene sounds while listening to a meditation. Why was that feature removed? I’ve looked at the settings and only see an option for scene sounds to play outside the app. If this does not return, I am going to find another meditation app that supports my needs.
this sucks
honestly, when I started this, I thought I was gonna be so relaxed. I thought I was gonna be so ready and stuff but you have to pay for everything and you you don’t have access to anything you only have access to two things honestly, I hate this. It really sucks honestly I hope this gets some bad review soon and I think those reviews are fake cause I experience it’s not something for meditation. It was something to make me angry now. I’m really mad about this. I really hope that when people start actually doing this they find out you have to pay for everything and you have to sign in. I am a little bit younger and I don’t have an email and I can’t. I just can’t sign in like it’s not thing that I can do yet
Frustration
Frustration is not what you’re in for when you go to an app that is supposed to calm you down and when you go to use it it only stresses you out. I’m used to the app for several years and have had ongoing issues with the sound scapes and have no way to communicate to a person to correct the issue. I don’t know if I’ll pay for call anymore.
Broken after update
After the latest update, scenes no longer play under a meditation. I’ve uninstalled and reinstalled but that did not solve it.
Scene noise/music turns off
Since this week, the noise/music that plays in a Scene is turned off when you begin a meditation. All you hear is the meditation and when the guide is quiet it is silent. I emailed Help but they just want me to confirm my email.
Love the app but annoying these days
Have been using Calm since 4 years but lately since 3 weeks it keeps dropping in between all meditations and I have to restart from beginning!!
And yes I have updated it as well
And yes I have updated it as well
False advertising
I thought I could listen to Dr. Eric or whatever his name is, talk about mountains every night. BUT NOOOOO! You get the first three plays for free but then they charge you like $80.00 for the rest of the year!!! Complete scam! They just want your money! They don’t care about your sleep! Dr. Eric did good though…
Not really good
It is not the best because every second it tries to get you to buy there premium plan and it is annoying and like everything is locked so you can’t listen to it (if you click on something that’s free and then you go to your home screen and hit next you get you might be able to get to a song that’s locked that’s a hack. I learned.)overall it is not that great I don’t recommend
Background sound bug
I’ve used this app for years and I’m also having the bug where the background sounds don’t play during the meditations. This is a huge issue. Please fix and I will adjust back to 5 stars.
please fix music for mediations ASAPPPP
what happened to the background music for all mediations? it’s complete silence now. i removed and downloaded the app again and it’s still broken. please fix this asap - we’re paying a lot of money for this app and would really appreciate it if the background music was fixed!!
Broken with update please fix
Background scene won’t play during meditation.
Bad Update
As a paid subscriber, I was paying for a great experience. The change which removed the background while meditating has completely ruined that experience. Dead silence is actually now giving me anxiety. Please change it back asap.
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
2%
Negative (1-2★)