Review Insights · App Store
Esti: Aesthetic Photo Editor
Prequel Inc. · 14,324 ratings · ★ 4.6
4.6
★★★★★
14,324 ratings
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Top complaints - extracted from 76 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
17 negative reviews mention this · 22% of all complaints
★★★★★ "Overcharged & Cancelled. Saw an ad, got the app, started with a weekly subscription & immediately offered a lifetime discounted rate. I purchased that & then noticed both charges on my account. I cancelled the weekly subscription since I purchased the lifetime & th…" - Mr-Gross
2
"free"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Not even a free mode. Cost to use. No free options." - Mama_C_313
3
"trial"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Scammers. They’ll say it’s a free trial and still charge you even though you cancelled your subscription before it’s supposed to be charged. This app does nothing that it markets itself to do and not only that, they stole my money." - babylilithx
4
"money"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Scammers. They’ll say it’s a free trial and still charge you even though you cancelled your subscription before it’s supposed to be charged. This app does nothing that it markets itself to do and not only that, they stole my money." - babylilithx
5
"filters"
11 negative reviews mention this · 14% of all complaints
★★★★★ "No filters unless you pay. Nothing is free. Worst instagram ad. Don’t waste your time installing if you don’t wanna pay. Uninstalling" - $$(!(;;;;
6
"charged"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Overcharged & Cancelled. Saw an ad, got the app, started with a weekly subscription & immediately offered a lifetime discounted rate. I purchased that & then noticed both charges on my account. I cancelled the weekly subscription since I purchased the lifetime & th…" - Mr-Gross
7
"free trial"
9 negative reviews mention this · 12% of all complaints
★★★★★ "Scammers. They’ll say it’s a free trial and still charge you even though you cancelled your subscription before it’s supposed to be charged. This app does nothing that it markets itself to do and not only that, they stole my money." - babylilithx
8
"immediately"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Overcharged & Cancelled. Saw an ad, got the app, started with a weekly subscription & immediately offered a lifetime discounted rate. I purchased that & then noticed both charges on my account. I cancelled the weekly subscription since I purchased the lifetime & th…" - Mr-Gross
📋 All 76 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not even a free mode
Cost to use. No free options.
No more access to pro even though I pay
It seems the app went through some update but i’ve lost access to the very thorough editing tools it used to have. I’ve deleted and downloaded the app, even PAID again. I’m asking for a refund since I double paid this month.
Fire the whole marketing team
Marketing to just women is diabolical, especially under the guise of enhancement. Want more sales? Speak to more people and diversify your models.
Payment
Why u gotta pay bro like js to have fun with photos
Overcharged & Cancelled
Saw an ad, got the app, started with a weekly subscription & immediately offered a lifetime discounted rate. I purchased that & then noticed both charges on my account. I cancelled the weekly subscription since I purchased the lifetime & they cancelled my subscription altogether & ignored multiple emails.
Same as your phone
It is basically the same as the features apple has. Color, exposure. Same
Too much time consuming
I’ve tried just for a few projects and basically had to create everything manually. Sorry there’s better options.
Payment
You have to pay for almost every template
Won’t even load
I have undownloaded and downloaded this app 3 times and it will not even load the edits at all. Idk what’s wrong with it but it makes me mad.
don’t use
You need a membership to use app? 👎
Pretty disappointed so far
Went all in and bought - results mediocre so far
Scammers
They’ll say it’s a free trial and still charge you even though you cancelled your subscription before it’s supposed to be charged. This app does nothing that it markets itself to do and not only that, they stole my money.
This app sucks
Even after canceling my subscription I’m still being charged $40.23 a month.
Leilah
I’m not able to make the edit
Useless app
1 out of 5
pay for everything
bruh this dumb af you have to pay to be able to use anything
shltty ai slop
The whole app was made in one prompt. Total cash grab and u can’t use 99% of features without paying $30/month
No filters unless you pay
Nothing is free. Worst instagram ad. Don’t waste your time installing if you don’t wanna pay. Uninstalling
Paid
U gotta pay weekly to use the filter not worth it
You have to pay for most
Most of these filters and templates you need to pay for it. It’s disappointing 😡
Zero stars if I could
Not worth it don’t waste your time
Stop trying to charge my card
I immediately canceled my subscription and you’re still trying to charge my card. Please stop it.
No way I’m gonna pay for filters
…
Payment
I really loooooove photography I don’t like the idea though of changing my body shape or face enhancer your just radiating and teaching a new genartion that they need to hide who they are and how they look instead of make them confident that they love themselves and don’t give a f about other people’s perception but also anyways I really loooooooove photography I like to edit my pics make them more good but like there are sooo many features that a blocked and I have to start a trial or pay fully like that pisses me off I only have to options to how I want my photos like cmon
NOT FREE
No free version of the app
TRASH STOLE MY MONEY
AWFUL, TRIED TO CANCEL AND THEY KEPT CHARGING ME
Liars
One of the most expensive apps I’ve ever downloaded. And it isn’t even really a photo editor, but some weird social media app that isn’t actually social media. Waste of time and money.
Not free
Not free only 3 day free trial and too much locked features if you don’t pay
If you don’t want to pay it’s not worth it
There’s like 5 filters you can use that you don’t pay for. It’s not worth it.
Why I do not like this app
first of all if you are under 24 you should not have to pay and the trial the free trial should be at least a few months
I’ve already paid for the year and it’s saying I’m not subscribed
Can’t even use the pro features I paid $50 for. When I click restore, nothing happens.
Can’t Upload Photos
No matter how many times I go on my settings, it doesn’t give me the option to use my photos for this app. Even after signing up for the free trial.
Couldn’t try it
I couldn’t try the app without purchasing it so there is no way to know. Many of them looked like common filters
L company bruh
they literally pay people to review them, really sad money-oriented company :/
Telling me to upgrade even though I’ve paid
I paid for the $40 annual subscription and today it is not letting me edit my pictures without upgrading even though I have been using this all year. Very disappointed.
They lie
I signed up for the 3 day free trial then the monthly subscription option. Well it charged my card immediately for the year purchase. However the app is still saying I’m not subscribed and trying to get me to buy another one. I reached out and they emailed me a generated email telling me to do steps I’ve already done. I’m not the only review who has had this issue and Apple nor them will issue refunds
High price
You can’t try ..if you want to use it, payment needs to be done ..
Too bad
Too bad
Pay to use
You have to pay to use more than like 3 filter options
Cannot edit or trim video
Maybe works for photos but I can’t edit videos. If I have a 60 second video the templates only allow the first two seconds. I cannot select what portion I want to share. That makes this app unusable.
Liar
It did NOT do the things it said it could in the add. Liars.
Just a no
Everything is only for payed option
Scam?
I tried the “free trial” option and was immediately charged $42.12!! I immediately canceled the subscription on my iPhone, but the charge to my credit card has already been made and cannot be reversed! Avoid this app at all cost. They’re taking your money as soon as you click “Free Trial”!
Do NOT DOWNLOAD
They charge you immediately! And repeatedly! Do NOT DO IT! Terrible!
After paying the annual fee the app will not open
I downloaded the app, paid the subscription, tried some filters and now the app just completely will not open.
Promised a trial, was charged for a year during trial period and no refund
This app is likely a scam. I cannot get in touch with anyone and Apple also won’t refund me. It’s not worth the price, it’s a basic editing app, beware.
Nope
Charged me right away and not only that but charged me more the $6.99! I have canceled IMMEDIATELY!!! Will be looking into this!!
No ease of use and No reminder that you will be charged
If you’re using this just to try for three days they will not remind you that you have the payment coming up. so be careful. and the app was not functioning properly the first day so I just forgot about it anyway.
Images
The filters don’t make the ones on Instagram
DO NOT BUY!
there is no option to cancel your subscription after signing up for the free trial, and the app barely had any features, it is NOT worth any money. do not get scammed like i did.
Casi todo es pago
Casi todo es pago dejan muy pocas opciones gratuitas para uno realmente entender y apreciar la app. Pienso que no tienen tantas opciones y variedad al aplicar lo filtros
+ 26 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
2%
Neutral (3★)
8%
Negative (1-2★)