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Microsoft Bing Search

Microsoft Corporation · 286,799 ratings · ★ 4.7

4.7
★★★★★
286,799 ratings
5 ★
241,734 (84%)
4 ★
30,902 (11%)
3 ★
7,103 (2%)
2 ★
2,141 (1%)
1 ★
5,126 (2%)
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Top complaints - extracted from 44 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"rewards"
16 negative reviews mention this · 36% of all complaints
★★★★ "Not worth using. I only use this for Microsoft Rewards. No one would use this deliberately. For example, the part of the screen that notices close requests on tabs is so small that it’s only hit most times. Similarly you can’t swipe windows away. Not built …" - adeling
2
"bing"
12 negative reviews mention this · 27% of all complaints
★★★★★ "What has changed???. I have used the Bing app for years and I’ve always found it to be fast and responsive until about 2 weeks ago. Bing has become unresponsive and very lethargic to say the least. The app repeatedly closes itself or gets hung up with simple se…" - walstibjoe
3
"update"
11 negative reviews mention this · 25% of all complaints
★★★★ "Should I stop updating this app?. After each update, the Microsoft Rewards points interface disappears, leaving no way to maintain weekly streaks. I update the app to fix bugs, but instead I get inundated with new ones each time!" - JohnConnor8jc
4
"microsoft"
8 negative reviews mention this · 18% of all complaints
★★★★ "Not worth using. I only use this for Microsoft Rewards. No one would use this deliberately. For example, the part of the screen that notices close requests on tabs is so small that it’s only hit most times. Similarly you can’t swipe windows away. Not built …" - adeling
5
"notifications"
8 negative reviews mention this · 18% of all complaints
★★★★ "No Notifications?!?!? No Rewards?!?!?. Why are notifications not accessible?!?!? It shows the number of notifications but after clicking on the (ever growing) number it’s just a screen with a slide that turns on or off ‘Allow notifications’ but no ability to see the actual notif…" - HeavenlyTyg
6
"microsoft rewards"
6 negative reviews mention this · 14% of all complaints
★★★★ "Not worth using. I only use this for Microsoft Rewards. No one would use this deliberately. For example, the part of the screen that notices close requests on tabs is so small that it’s only hit most times. Similarly you can’t swipe windows away. Not built …" - adeling
7
"doesn"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Does MS even care about this app. They seemed to have abandoned this app. The microphone on the apple keyboard doesn’t work, when closing windows, the X is smaller than an ad in cheap game." - Green Dinosaur RI
8
"work"
5 negative reviews mention this · 11% of all complaints
★★★★ "only errors and freezing screens. website login works great but when trying the app on my iphone 15 max pro it freezes as login time after time…" - Gfive™
9
"search"
5 negative reviews mention this · 11% of all complaints
★★★★ "No Notifications?!?!? No Rewards?!?!?. Why are notifications not accessible?!?!? It shows the number of notifications but after clicking on the (ever growing) number it’s just a screen with a slide that turns on or off ‘Allow notifications’ but no ability to see the actual notif…" - HeavenlyTyg
10
"removed"
5 negative reviews mention this · 11% of all complaints
★★★★ "Reward widget or app gone. So disappointed to see rewards app or widget removed. I had a streak going." - fbicking
11
"searches"
5 negative reviews mention this · 11% of all complaints
★★★★★ "What has changed???. I have used the Bing app for years and I’ve always found it to be fast and responsive until about 2 weeks ago. Bing has become unresponsive and very lethargic to say the least. The app repeatedly closes itself or gets hung up with simple se…" - walstibjoe
12
"being"
5 negative reviews mention this · 11% of all complaints
★★★★ "The touch area for the “X” button in tabs, is too small & causing “Unusual Search Activity” flags!. The touch area or hit-box for the “X” button to close out tabs, is too small and has caused users to receive false “unusual search activity” flags on their Microsoft Rewards Account, often. When users try to click the “X” button to close o…" - OfficialLaCole

📋 All 44 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Gfive™ 5/1/2026 v33.1.440421001
only errors and freezing screens
website login works great but when trying the app on my iphone 15 max pro it freezes as login time after time…
★★★★ Unkn0wn Jone2s 4/29/2026 v33.1.440421001
IMAGE GENERATOR
I was here in 2023 during the image generator and it’s quote on quote golden era, but i’ve recently used the image generator for a marvel comic ai, and it was absolutely horrible? I mean the the way you guys have set it up is so terrible I am sorry. You were doing so well with your older generator versions. Anyway the point is I think you guys would get even more recognition from the marvel fanbase which includes millions if you were to fix this ?
★★★★ Krischen 4/28/2026 v33.1.440421001
Never works
I’m extremely frustrated trying to use this app on iOS. There’s a thousand hoops to jump through to simply save an image, and image creator keeps asking me to sign in even though I’m already signed in. I’m not even bothering with it, it should be easy.
★★★★ adeling 4/23/2026 v33.1.440421001
Not worth using
I only use this for Microsoft Rewards. No one would use this deliberately. For example, the part of the screen that notices close requests on tabs is so small that it’s only hit most times. Similarly you can’t swipe windows away. Not built by people who intend you to use it.
★★★★ HeavenlyTyg 4/23/2026 v33.1.440421001
No Notifications?!?!? No Rewards?!?!?
Why are notifications not accessible?!?!? It shows the number of notifications but after clicking on the (ever growing) number it’s just a screen with a slide that turns on or off ‘Allow notifications’ but no ability to see the actual notifications and see and/or delete them. Why?!?!? Please…Fix it before my OCD gets the better of me 🥺…Thank you. Getting beyond tired, as well, regarding the only occasionally working REWARDS program problem. Any one else experiencing this, too?!?!? Might have to find a new search engine because this one is becoming more of a problem than a solution.
★★★★ fbicking 4/23/2026 v33.1.440421001
Reward widget or app gone
So disappointed to see rewards app or widget removed. I had a streak going.
★★★★ JohnConnor8jc 4/22/2026 v33.1.440421001
Should I stop updating this app?
After each update, the Microsoft Rewards points interface disappears, leaving no way to maintain weekly streaks. I update the app to fix bugs, but instead I get inundated with new ones each time!
★★★★ dfghvbnk 4/19/2026 v33.1.440416003
The ai is stupid
I tell it exactly what to do in perfect details and it says ok I corrected it but it doesn’t
★★★★ OfficialLaCole 4/19/2026 v33.1.440416003
The touch area for the “X” button in tabs, is too small & causing “Unusual Search Activity” flags!
The touch area or hit-box for the “X” button to close out tabs, is too small and has caused users to receive false “unusual search activity” flags on their Microsoft Rewards Account, often.
When users try to click the “X” button to close out a tab within the Bing app, it usually ends with the tab being reopened and reloaded instead of being closed out. This has caused problems for tabs that are strictly Bing searches.
Bing is constantly opening new tabs instead of staying in the existing tab, which causes multiple tabs being opened that the user is forced to close. This has took a toll on several users’ Microsoft Rewards Account and being falsely flagged for unusual search activities, when they’re simply trying to close out tabs.
This issue needs to be fixed by either increasing the touch area for the “X” button or add a secondary method like “swiping” to close out tabs, I pray you do BOTH!
★★★★ KYlady20 4/16/2026 v33.0.440323001
No Notifications
I really like the bing app for searches and I liked that I earned Points when I read notifications. However the app no longer displays the notifications, it only gives a number of how many there are with no way read them. This change occurred a few weeks ago after an upgrade. It would be great if this change were fixed or if we were told where we could read the notifications within the app.
★★★★ R.Noodles 4/13/2026 v33.0.440323001
Don’t use bing again bro
Literally, the developers don’t do anything at when it comes to fixing issues. The fact that, they only care about the aesthetic aspect of the app that only became more repulsive. Recently Bing has been banning accounts including mine without any explanation or reasoning which is pathetic. Moreover, it’s so difficult to even sign in without an error page popping in within every page and when filing a support ticket it only ever generates responses with the usage of AI. And lastly they are in the files which is disappointing and disgusting. As I restate my point. They would ban everyone without reasoning except for predators.
★★★★ Lilmarg06 4/13/2026 v33.0.440323001
Upgrade
I feel like I need a upgrade it’s not showing me anything new just recycling news
★★★★ Cant rewards 4/11/2026 v33.0.440323001
Why remove them
Why remove 400 with 800 robux
★★★★ Christian2002AD 4/7/2026 v33.0.440323001
Buggy app, outdated
When I try to use the microphone on my keyboard, it doesn’t work at all. So I either have to choose between the app spying on me or it not working at all. I’m reporting this numerous times to Microsoft and they don’t really care. It seems like. Also, their AI algorithm is severely flawed compared to googles. I will do simple searches, and it will give me information that is years out of date. Also, they eliminated all Amazon gift card rewards. That’s pretty garbage. I close all the tabs, and when I reopen the app, all the tabs are open again. Lots of bugs, they never fix the bugs.
★★★★ Anonymous#2022 4/7/2026 v33.0.440323001
Microsoft Rewards
fix rewards not being received.
★★★★ Shreeraj 4/6/2026 v33.0.440323001
Removed Microsoft bing rewards
Bing rewards were removed from the app which seems pointless that was the only thing I used it for.
★★★★ Good but why 4/1/2026 v33.0.440323001
Rewards always messed up
It seems every other update the rewards system page is messed up
★★★★ Justjim3 3/31/2026 v33.0.440323001
Rewards missing again!
Microsoft Rewards dashboard has completely disappeared once again after an update. I can’t access the Rewards dashboard in Bing or MSN app. It worked fine this morning prior to updating the apps.
★★★★ zpider999 3/31/2026 v33.0.440323001
microsoft rewards removed
i use this app for searching on bing to get microsoft rewards. with the new update, the rewards widget disappeared. this app is useless to me now.
★★★★ aaaaHaaaaEaaaLaaaaaP!!! 3/31/2026 v33.0.440323001
Ai? tại sao
sao app này đã trở thành cho Ai? rất tệ
★★★★ CuriousExplr 3/31/2026 v33.0.440323001
Every time
Another update that breaks rewards
★★★★ corycs 3/28/2026 v32.8.440228001
Goldfish Syndrome…
Co-Pilot used to be great, now it can’t remember anything it tell it and has become pretty stupid and useless.
★★★★ Gideon86 3/26/2026 v32.8.440228001
Can’t disable notifications
Turn off all notifications in the app and they’re still coming. 🤡
★★★★ SageRLorenz 3/24/2026 v32.8.440228001
Rewards issues
This app always seems to have rewards issues. It will update and then not let you in to the rewards page for days.
★★★★ Pinkflash56Esme 3/21/2026 v32.8.440228001
This is such a no for me
Incredibly laggy, ridiculous age restrictions, scammy reward system, and just doesn’t work for me!! I think I will gladly stick to safari.
★★★★ tiff ♡ 3/20/2026 v32.8.440228001
app keeps crashing when i scroll
i updated the app to the newest verison and apparently it keeps crashing everytime i scroll - its really annoying and rendering the app useless, rewards dashboard not loading/blank and just disappointed by this update, wish i never updated it
hope this gets fixed soon
- 14pro max user
★★★★ burgermuncher3000 3/19/2026 v32.8.440228001
Restock please
Please restock the robux option.
★★★★★ Green Dinosaur RI 4/29/2026 v33.1.440421001
Does MS even care about this app
They seemed to have abandoned this app. The microphone on the apple keyboard doesn’t work, when closing windows, the X is smaller than an ad in cheap game.
★★★★★ walstibjoe 4/21/2026 v33.1.440416003
What has changed???
I have used the Bing app for years and I’ve always found it to be fast and responsive until about 2 weeks ago. Bing has become unresponsive and very lethargic to say the least. The app repeatedly closes itself or gets hung up with simple searches. I have done all updates, removed and reinstalled the app, reset my phone and still it is the most unstable app on my phone.
★★★★★ The first Darin 4/18/2026 v33.0.440323001
Very bad usability
Becomes so frustrating after a while. In copilot, the auto scrolling that fights your manual scrolling is a nightmare of poor design. It also freezes at least once during long conversations.
★★★★★ ReidOnlyMemory 4/17/2026 v33.0.440323001
was OK, now broken
I appreciated competing search results to that of Google and very much appreciated the early integration of LLM models from OpenAI. I used Bing notifications to keep track of headlines not in my normal RSS feeds. However, the app is now irritatingly useless on my current iPad:
1. Badge indicating 80 unread notifications, yet the notifications list is empty. Nothing I do can change it from being empty. And the notifications list count increases.
2. MSN embedded articles and videos prioritizing ads _to the exclusion of the actual content_ (!!!) such as that the value of seeking the content is horribly diminished. It is _far_ better when you see an article you find interesting to note the source and _use Google to find the article at the source's own website_!!! And if that's the case, why bother?
3. Videos are _literally_ unwatchable on my iPad. As in, "I can't make any video play for love or money." The video can play without sound, or the video can link to an ad, or the video can sit at a freeze frame. The one thing a video can't do? Play. Hitting _any_ control on a video to make it play or unmute ... launches an ad.
Why put up with irritation? And I _am_ irritated, enough to leave a review. Now deleting the app.
★★★★★ Kitto Kat 4/16/2026 v33.0.440323001
Daily Searches doesn’t work on iOS
It doesn’t give me the 5 points per search reward on iOS but does on the Android version. Please fix this bug.
★★★★★ 2019GolddustWoman 4/15/2026 v33.0.440323001
Notifications
Since the last update. When I hit the notification icon to check my notifications it takes me to notification settings instead. This glitch needs fixed
★★★★★ Sean M.. 4/13/2026 v33.0.440323001
Latest update broke notifications
Notifications are broken in this build.
★★★★★ hotwheelsTexan 4/10/2026 v33.0.440323001
Was good, until…
Was good, great even, until this recent update which removed all the controls, including the “filter” button, from Bing Image, and now AI decides what images are “relevant”? So much for being in control
★★★★★ srenit 4/10/2026 v33.0.440323001
Notifications no longer work
It’s been like a week since notifications stopped working. The badges show and everything is turned in app & settings. I’ve followed suggestions still nothing.
★★★★★ carmichip 4/6/2026 v33.0.440323001
Great as a search engine, but…
Bing is a great search engine and has pretty good maps. It stops there. My weather forecast notifications are always in Celsius. It constantly tells me it’s raining on a clear and sunny day. News notifications are super slow. I actually just got the notification about the missing crew member being found 24 hours late. It took eight hours after everyone else was already was covering it when the war started. It’s like that for the majority of the news notifications. Good thing I’m loaded down with several other means of getting news.
★★★★★ saqedxcytnbhgfre 4/5/2026 v33.0.440323001
Do not stay here
Terrible room, cold all the time and charge for wi-fi. Ridiculous!
★★★★★ loving_the_word 4/4/2026 v33.0.440323001
Too much bias
To much liberal leftist news. Try to be truthful and not lead people down paths that are driven by political motives.
★★★★★ qarteyy 4/3/2026 v33.0.440323001
со пилот
не работает со пилот
★★★★★ No way it user 4/1/2026 v33.0.440323001
Pop up not there!
No pop ups, just recently Bing App has not allowed pop ups? What changed!!!
Can’t Finish rewards on iPhone! Argh…
★★★★★ Giantnfl 3/31/2026 v33.0.440323001
Bing Rewards Unavailable
I am unable to do a mobile check in for reward points. Also can’t check my bing rewards menu in the bing app on iOS. Only happened with this latest update.
★★★★★ cabezadhuevo 3/25/2026 v32.8.440228001
Thanks for never having replied.
Thanks for never having replied. Y’all is mean for that.
I can’t make an image of cheech and Chong using image creator. Worst image creator ever. To many things you can’t make. I’m using other a.i apps now 🤷‍♂️
★★★★★ Johnneejohn 3/21/2026 v32.8.440228001
Do better
Awful browser that constantly refreshes itself causing you too lose your place

Sentiment summary

95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.