Review Insights · App Store
Plants vs. Zombies™ Heroes
Electronic Arts · 131,913 ratings · ★ 4.7
4.7
★★★★★
131,913 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
33 negative reviews mention this · 65% of all complaints
★★★★★ "Not the best it used to. I’ve played the game 20 times in rank and I got to 9😭 and I want to get to 10 to get 100 gems but I cant I’ve lost 15 times In a row I cant stop tasting defeat my user is yourrizz if you hold help me that would help thank you." - Ronaldoisthebest12345
2
"cards"
11 negative reviews mention this · 22% of all complaints
★★★★★ "Pay to win so bad. Cool game in concept except this game is literally more pay to win than clash royal. It’s like really bad. You can only progress so far before the game hits you with a hard cap forcing you to buy $15 pack for the chance of maybe 2-3 new car…" - YourGameIsTrash420
3
"packs"
9 negative reviews mention this · 18% of all complaints
★★★★★ "At lost. I feel very at lost right now because I lost all my progress in a game I have been playing for over 3 years and spent a lot of money on. I don’t think its fair that I have all my receipts of the purchases I made on the game and that nothing…" - Thedevilsmuse17
4
"play"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Not the best it used to. I’ve played the game 20 times in rank and I got to 9😭 and I want to get to 10 to get 100 gems but I cant I’ve lost 15 times In a row I cant stop tasting defeat my user is yourrizz if you hold help me that would help thank you." - Ronaldoisthebest12345
5
"playing"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Are you kidding me. I don’t know what they are thinking but this game is no longer fun. I have been playing years but now every single opponent is beyond op even at lower levels. You literally can’t win. How is that supposed to be fun. So glad the developers s…" - willberry70
6
"players"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Pay 2 win. Ranked is bs all u fight are p2w players making it hard to rank up" - pay1owingame
7
"card"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Pay to lose. I bought some stuff and I have many good decks and I still lose 95% of my matches because some lucky kid just so happened to have the right card they needed to win the game I'm starting to think the players are bots and are given advantages…" - TheGrandPower
8
"shop"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Shop loading. Fix your shop, i can’t buy anything. It keep loading over and over" - Finn0909
9
"money"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Pay to win so bad. Cool game in concept except this game is literally more pay to win than clash royal. It’s like really bad. You can only progress so far before the game hits you with a hard cap forcing you to buy $15 pack for the chance of maybe 2-3 new car…" - YourGameIsTrash420
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not the best it used to
I’ve played the game 20 times in rank and I got to 9😭 and I want to get to 10 to get 100 gems but I cant I’ve lost 15 times In a row I cant stop tasting defeat my user is yourrizz if you hold help me that would help thank you.
Pay 2 win
Ranked is bs all u fight are p2w players making it hard to rank up
Гадство
Переустановил игру на новое устройство и у меня удалили аккаунт, каждый раз при входе требуют то авторизацию то возраст, учетная запись есть но ее не синхронизирует и все достижения, колоды карт и прочее не доступны. Удалил.
Puzzle party
Fix your broken, unwinnable puzzle party
This is why I hate this game!!!
This game is hard the worst game ever is trash
Shop loading
Fix your shop, i can’t buy anything. It keep loading over and over
Are you kidding me
I don’t know what they are thinking but this game is no longer fun. I have been playing years but now every single opponent is beyond op even at lower levels. You literally can’t win. How is that supposed to be fun. So glad the developers stopped ignoring the game to make it WORSE. Truly unbelievable
Imbalance
This game genuinely sucks and is extremely unfair I really do not recommend downloading this, you almost get no chance at winning any game, and the zombies are ridiculously extremely strong. This is a perfect example of No skill
Spudow is too difficult too defeat 💀💀💀💀💀💀💀💀💀
Do not do the zombie missions. They are too hard.
Pay to win so bad
Cool game in concept except this game is literally more pay to win than clash royal. It’s like really bad. You can only progress so far before the game hits you with a hard cap forcing you to buy $15 pack for the chance of maybe 2-3 new cards, with decks requiring 40 cards to use. So yes the money hungry developers single handily ruined what could’ve been a fun mobile game. 0/10 would highly not recommend this piece of garbage.
Fix the shop
Your shop is buggy and it isn’t working I can’t even buy anything come on EA your score of income for this game should at least be functional
At lost
I feel very at lost right now because I lost all my progress in a game I have been playing for over 3 years and spent a lot of money on. I don’t think its fair that I have all my receipts of the purchases I made on the game and that nothing can be done. I don’t understand why that is though when I have a lot of proof of my purchases. Also I feel like its really unfair for me as a player to lose all my progress when I didn’t even know I was on a guess account. I feel like if I was able to make purchases they could at least remind me I’m on a guest account. Another thing I find quite compelling too is the fact that I deleted the game because of a glitch in the shop that wouldn’t let me purchase packs with my diamonds. So Its not even my fault, its the games fault for not having a stable enough game for players to play without having to delete because of broken glitches. So ultimately im still just looking to restore my purchases on a new account because I find it quite disrespectful that I have all my receipts but apparently nothing can be done.
Needs Support
The shop is actively glitching out and can’t do anything in it, please help and fix it, thanks
Sunk cost fallacy
Everyone knows this game is a scam
Waste of time
Don’t play this unless you enjoy getting ur account erased
Luck based and a clear money grab
Luck based and a total money grab to buy new “packs”. Does not build like the other games or involve real skill.
Bruv
Fix ur game
That’s the worst game
I’ve experienced difficulties in playing and the progress is super slow, it gives low resources to f2p players, no daily gifts. I’ve played for 4 hours and I only had 3 heroes, after that I tried to play multiplayer to have fun, BUT I have got to many high ranked players that I couldn’t beat. Worst experience ever and I would never recommend playing ts
Glitchy
The game is so buggy I can’t even open packs what happened.
Garbage app support
I tried finding support for shop bugs because I cannot use the shop it bugs out every time I open it so I can’t buy packs or anything in the shop every time I click it it crashes my game and then I tried looking up support for it and I couldn’t get support so I will write higher when they fix the shop bug
I CANT JOIN THE GAME !!!!!1!1!1!1!!1!1!1
I cant join the game pls fix that
Impossible to unlock cards
No free packs, and force on you ads after games
Fix the puzzle party
The May 27, 2026 Puzzle Party is literally impossible to beat which completely screws over all of us who need the weekly packs from the daily challenges. Please fix it.
Daily challenges error
Hello! I was planning on playing the daily puzzle challenge but I ran into a problem.. the daily challenge is IMPOSSIBLE to beat because of the cat lady’s health bar i don’t know if there’s going to be a fix or a reward given. I hope that this error can be fixed. Have a great day.(May 27,2026)
Ads??
When did they add ads, so much greed from ea. oh shoot, people are still playing this slop, we gotta monetize this
Подбор
Я только недавно начал играть, и зашёл в режим битвы онлайн . У меня 4 ранг а у противников 9-11!
Я удалил игру , бесит, постоянно проигрываю, и не чего не выпадает из пакетиков !
Я удалил игру , бесит, постоянно проигрываю, и не чего не выпадает из пакетиков !
Potato mine bug
I was doing events and every time I place a potato mine, the bots use the chuckling trick thingy card that -1 attack and -1 hp and just completely breaks the game.
Worst PVZ game
Well this is just the most pay to win sloop I’ve ever seen it was good at first and then went from fun combat to who can spend the most money for the best cards the quickest or who can spam what build it overall just pay to win
Money wasted.
Wasted 10$ for 11 packs, guess what, barely any super rares or legends. Just Commons and rares. You guys are such scammers. I want my money back.
This game is the worst card game OAT
I got this game to get a break from marvel snap. After playing for more than 2 weeks it came very apparent to me. Unless you drop hundreds you make it no where. The game also puts me with people way higher level I don’t know if it’s because there’s no other players or whatever but it’s a terrible experience. Free to play is not an option in this video game unless you drop years of your life. This is a waste of time DO NOT PLAY
Rigged
Rigegdriggedirudgdg
Unfair game
Bro it’s so unfair how you lose suns and brains so quickly when fighting at least give them the plants and zombie less chance of attacking npc are too hardcore to fight im never playing this unfair game again
bugs
its so buggy the game breaks during the tutorial
Anoyed
This daily challenge is impossible **** this game
Pay 2 win lol
I thought it was going to be good but u literally just pay to get better cards lol no skill whatsoever
trash
A good game but terrible management
Very Broken
Okay, I’m not about to explain everything about this game and instead, I’m just gonna get to the main issue. If you don’t know how this game works or what it’s about, this review won’t help.
Basically, the AI system that determines zombie cards doesn’t actually have a hand and just gives said zombie exactly what it needs every round which is very frustrating and makes the game 10x more grind-y than it would be otherwise. I genuinely build the most insane defense ever only for the bot to decide the best way to counter it is 5 bounce cards which shouldn’t even be possible. Anyways, super zombie sided and believe it or not, stealing magic the gathering but giving one player an extra bonus phase, hiding attackers in gravestones so the other player can’t see what the cards are, and giving that team overall better cards is NOT good game design!!!
Basically, the AI system that determines zombie cards doesn’t actually have a hand and just gives said zombie exactly what it needs every round which is very frustrating and makes the game 10x more grind-y than it would be otherwise. I genuinely build the most insane defense ever only for the bot to decide the best way to counter it is 5 bounce cards which shouldn’t even be possible. Anyways, super zombie sided and believe it or not, stealing magic the gathering but giving one player an extra bonus phase, hiding attackers in gravestones so the other player can’t see what the cards are, and giving that team overall better cards is NOT good game design!!!
唐
神人匹配机制
Pay to win trash
Current game meta is a mess. Go play something else.
Rampant cheating
There’s rampant cheating in this game and difficult to use mechanisms to turn them in so there’s no sign it will get any better.
Trash
The concept of the game is great and there can be fun moments initially once you realize there are such things as legendary cards decks that you can build you realize that you need to spend hundreds of dollars to retain no surprise EA game is pay to win, pay to have fun there are some hero challenges that become nearly impossible unless you have a premade deck built with plenty of specific cards. There are so many glitches. I seriously don’t understand how this game has such a high rating.
My game is unplayable :(
I have a friend who i used to play with on this game. However, in one of the more recent updates they made ads pop up anytime, sat for too long AD, finished a match AD, open the game AD, and as of late they are even worse cause they just crash my game everytime. But its not just me, my friend had a older model phone and couldn’t stand the refreshes with his terrible reboot time.
Pay to lose
I bought some stuff and I have many good decks and I still lose 95% of my matches because some lucky kid just so happened to have the right card they needed to win the game I'm starting to think the players are bots and are given advantages to make actual players lose. Plus horrible matchmaking
A mess of a game now
Absolutely infested with ads, somehow more poorly balanced than before (which is saying something) and my review will probably get deleted anyways so consider yourself fortunate if you see it
Glitches - PLZ FIX THIS!!! it’s sloppy as a creator.
My hero quests aren’t working with rewards, it wants me to craft potato mines & it won’t let me. I’ve reached out to EA, wrote up a report case, & talked to customer support. Haven’t heard back from them in weeks. Also the shop isn’t working it’s glitched and cards & purchases are stacked on each other with the load sign on and you have to force quit the game. Someone please fix this!! I really love this game
Please fix the shop glitch!
Latest update broke the card shop. You can’t buy card packs or use gems anymore. Everyone’s having the same issue! Please fix this.
Love the concept but it’s got problems
I love the game and want to play it, but as the game goes on in the story mode, the computer opponent just get way to strong to beat. Sometimes they get to play a card on turn one for 1 brain or sun that will deal 3 damage right off the bat. It’s ridiculous. And then they play cards that have powers like this character can’t be hurt when it first appears. But my cards can’t even dokie than 1-2 damage early on because all the good cards in the game cost way to much money to buy.
Luck is actually bad
As of playing I just noticed something, the game is more sided towards the zombies in an unfair way to the plants. Looking at the plants there are less destroy and hurt cards than there is for zombies, and the luck for opponents and the defense bar is drastically higher for the zombie opponent this also somehow applies to the story mode. Please try and balance things out.
The most infuriating PvZ game.
Going to start with the pros, there’s very few.
- Unique gameplay compared other PvZ games
- Interesting cards
- Neat character designs
- A campaign of some kind.
Cons, there’s a lot.
- Missions that REQUIRE you to become a sweat or spend money for multiplayer matches, don’t expect to simply be able to play the campaign.
- No rewards for campaign, the Campaign feels like filler. There’s 0 reward for doing it, it’s there to pad out play time and thats it, poorly done.
- Low player count, this combined with the first con means no matter what you do strategy wise, you’ll always lose because the other person has FAR superior cards in higher quantity, along with being FAR more skilled than you ever will be.
- Micro-transaction infestation, they are constantly in your face and the quests you get don’t help. At this point they should release a final update to the game to make it actually possible to play in the year 2026, right now it feels like a greedy cash grab. While decreasing prices or simply adding high rewards for campaign and removing multiplayer focused quests may seem like it’ll lower the money that could be made, it would extend the life span in the long run, earning more money by extent.
Overall this could be a VERY fun game, it’s held back by two many downsides that could easily be fixed in one final update. When you go to a PvZ game you expect a fun, (Depending on age) challenging, but rewarding experience. When you come here, you get nothing but frustration and insults. The game actively punishes you for not being a pro at multiplayer, and because winning a game is required from time to time in order to progress, it sends any form of progression to a grinding halt, it makes the campaign obsolete, an after thought. Not a story you are suppose to enjoy and practice for multiplayer that rewards players for investing time.
- Unique gameplay compared other PvZ games
- Interesting cards
- Neat character designs
- A campaign of some kind.
Cons, there’s a lot.
- Missions that REQUIRE you to become a sweat or spend money for multiplayer matches, don’t expect to simply be able to play the campaign.
- No rewards for campaign, the Campaign feels like filler. There’s 0 reward for doing it, it’s there to pad out play time and thats it, poorly done.
- Low player count, this combined with the first con means no matter what you do strategy wise, you’ll always lose because the other person has FAR superior cards in higher quantity, along with being FAR more skilled than you ever will be.
- Micro-transaction infestation, they are constantly in your face and the quests you get don’t help. At this point they should release a final update to the game to make it actually possible to play in the year 2026, right now it feels like a greedy cash grab. While decreasing prices or simply adding high rewards for campaign and removing multiplayer focused quests may seem like it’ll lower the money that could be made, it would extend the life span in the long run, earning more money by extent.
Overall this could be a VERY fun game, it’s held back by two many downsides that could easily be fixed in one final update. When you go to a PvZ game you expect a fun, (Depending on age) challenging, but rewarding experience. When you come here, you get nothing but frustration and insults. The game actively punishes you for not being a pro at multiplayer, and because winning a game is required from time to time in order to progress, it sends any form of progression to a grinding halt, it makes the campaign obsolete, an after thought. Not a story you are suppose to enjoy and practice for multiplayer that rewards players for investing time.
Don’t bother
The game no longer offers support. Can’t report players like 呆65558 who cheat and use 50 of the same card to win the game. And not only that but the cards are actually broken. Extremely broken to benefit the zombies. When I say broken, I mean not working the way they are supposed to work. In the meantime, they made the plants cards do less damage
+ 1 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)