Review Insights · App Store
Tinder Dating App: Date & Chat
Tinder LLC · 1,710,892 ratings · ★ 4.2
4.2
★★★★★
1,710,892 ratings
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Top complaints - extracted from 77 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tinder"
19 negative reviews mention this · 25% of all complaints
★★★★★ "This is clearly an ongoing problem and nobody has thought to fix it. Tinder never sends me notifications when I get messages. AT ALL. I googled it and found a Reddit thread about it so clearly it’s been an ongoing issue that you’re ignoring. Thank you for making me miss my chance at find my soulmate" - TinderGetYourActTogether
2
"dating"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Don’t even try. They definitely restrict men’s account while women have priority in mot terrible I do fairly well irl in the dating scene however on tinder it sucks I haven’t gotten a match in years while other apps preform much better I wouldn’t waste my …" - DwayneBurrell06
3
"people"
13 negative reviews mention this · 17% of all complaints
★★★★★ "Go meet people IRL. This app functions the same way slot machines and online gambling services do. Go out and meet people IRL. Both men and women would benefit from these apps dying." - Stevemay629
4
"banned"
12 negative reviews mention this · 16% of all complaints
★★★★★ "Tinder you blow. I have two matches both saying hello. I get banned for what ? The appeal sucks no response. Bumble and hinge is 1000% better Tinder using my location it was set at ten miles and I kept seeing people thousands miles away. Setting don’t w…" - Burton8224
5
"account"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Shadow Banned. Tinder shadow banned me for no reason and not showing my profile to anyone. I had Tinder in the past and within minutes I start to get profile likes. I had my account for over 12 hours this time and I have zero likes. When I reached out to …" - Sonyamg12
6
"money"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Designed not to work. it literally is designed not to work. All they do is beg you for money and lead you on to believe you’re gonna get a match, but you’re not. It's a dead dating site." - micha rotch
7
"reason"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Shadow Banned. Tinder shadow banned me for no reason and not showing my profile to anyone. I had Tinder in the past and within minutes I start to get profile likes. I had my account for over 12 hours this time and I have zero likes. When I reached out to …" - Sonyamg12
8
"profile"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Shadow Banned. Tinder shadow banned me for no reason and not showing my profile to anyone. I had Tinder in the past and within minutes I start to get profile likes. I had my account for over 12 hours this time and I have zero likes. When I reached out to …" - Sonyamg12
9
"matches"
8 negative reviews mention this · 10% of all complaints
★★★★★ "Tinder you blow. I have two matches both saying hello. I get banned for what ? The appeal sucks no response. Bumble and hinge is 1000% better Tinder using my location it was set at ten miles and I kept seeing people thousands miles away. Setting don’t w…" - Burton8224
📋 All 77 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Go meet people IRL
This app functions the same way slot machines and online gambling services do. Go out and meet people IRL. Both men and women would benefit from these apps dying.
Haram
Haram I’m Muslim
This is clearly an ongoing problem and nobody has thought to fix it
Tinder never sends me notifications when I get messages. AT ALL. I googled it and found a Reddit thread about it so clearly it’s been an ongoing issue that you’re ignoring. Thank you for making me miss my chance at find my soulmate
Malísimo
Me parece una pérdida de tiempo he incluso una estafa esta App , no la pongas es una pérdida de tiempo total
Tinder you blow
I have two matches both saying hello. I get banned for what ? The appeal sucks no response. Bumble and hinge is 1000% better
Tinder using my location it was set at ten miles and I kept seeing people thousands miles away. Setting don’t work.
TINDER SUCKS
Tinder using my location it was set at ten miles and I kept seeing people thousands miles away. Setting don’t work.
TINDER SUCKS
Shadow Banned
Tinder shadow banned me for no reason and not showing my profile to anyone. I had Tinder in the past and within minutes I start to get profile likes. I had my account for over 12 hours this time and I have zero likes. When I reached out to support they said there was nothing they can do and to change my profile pics and update my bio which is bs. I downloaded the sister app bumble and BOOM started to get likes on bumble immediately. So I know it’s not an issue with my profile photos or bio. Tinder is purposely blocking my profile and idk why!
Antisocial
People just don’t really talk or have any conversations
Banned for no reason
TERRIBLE! Banned after 5 minutes of swiping for noooo reason
Banning
They can and will ban you for just about anything. They also don’t care about appeals. Luckily I still got my baby girl Bumble
Israeli intelligence funded. Disgusting
Partnered with israel. Used to blackmail
Button to cancel subscription just disappears. Pretty nefarious.
Button to cancel subscription just disappears. Pretty nefarious.
Banned for no reason
I was never given a reason other than my husband was in my profile picture. I am poly and other profiles had their spouse in their pic. Tinder get better
Don’t even try
They definitely restrict men’s account while women have priority in mot terrible I do fairly well irl in the dating scene however on tinder it sucks I haven’t gotten a match in years while other apps preform much better I wouldn’t waste my time personally.
Please stop charging me.
Deleted my account. cant get it off my apple id bc its on my card. Please stop.
Reviewing
Why y’all sorry asses keep raising the prices? This app weak af nothing but fake accounts
Designed not to work
it literally is designed not to work. All they do is beg you for money and lead you on to believe you’re gonna get a match, but you’re not. It's a dead dating site.
App
Well I have been on tinder since early on. On it off and on, but I most likely won’t be back. You used to be able to have a lot more access without having to pay. It is a worse than it used to be
tinder sucks for gender non conforming folk
it’s very much made with only cis people in mind. i can’t even change my name which is ridiculous. this issue doesn’t only affect trans people, it could affect anyone. hate your name? have fun contacting support trying to get them to change it. we were definitely an afterthought for this company. it basically asks you which gender you want to be viewed as when you identify, and while that might sound helpful, it ends up sticking us right back into the binary that we might not feel welcome in. I switched to Hinge many years ago and am so glad I did. So many more inclusive options that aren’t stuck behind a paywall, the ability to freely change your name, users being encourage to list their sexuality really helps, it’s just miles better.
Read why you shouldn’t pay
I just paid $18.99 for one week of Tinder Gold because I had about 65 likes that I wanted to see. It turned out that about 60 of them were from other countries!
Pretty much a scam
You will see. Sign up for free account. You will get around 10 or more likes which you can not see. Sign up for gold account and they will all be fake. Settings dont work so you will get many matches from 8000 miles away. Not photo verified are all fake. Photo verified many are fake. But it was when I let subscription run out and same da get around 10 likes that now I believe tinder has people actively faking. They should be investigated for fraud
Boring app
Unrelatable atmosphere
Can’t even get the app to work
Started creating a profile and it got stuck on the “block contacts” page. No way to exit out. Every time I open the app it opens to that screen and freezes.
You can do better people
Lamest app.. pathetic way to swipe left or right. Shallow way to meet anyone for who they truly are.
They Gate Your Likes
They purposefully gate you being able to see your likes after you purchase tinder gold. Within the last hour I’ve had 8 like notifications and any time I go to my likes it shows “0 new likes”. Just another way for them to scam money out of you by making you keep your subscription and keeping you from actually matching
Time waste
It’s worst dating app
False Ban
banned for no reason
Match group purchase
Beware match group also own this app and confirms their 1 star BBB ratings if you go read those!
Update:
Dead app
Update:
Dead app
Horrible service
I downloaded this and decided to try the paid version, did not put anything lewd or explicitly, writhing 2 minutes of confirmation of purchase looked at my phone and account was banned? Never got an exact reason, can not log in to cancel subscription, now having to dispute it with my bank. 100% would NOT recommend
Broken app after visiting Los Angeles
Visited L.A. one single time and now my app is completely broken. Can’t get rid of this “Events beta” page for a city I don’t even live in. Tinder claims “Events” are only for people who are photo verified and living in L.A. and I am neither of those things, all I did was visit the city. “Explore” page only shows up when I delete and redownload the app, but if I close the app and reopen it after redownloading, the “Explore” page turns back to the L.A. “Events beta” page. Plus I have my hometown location selected as well so the problem is not there, and I still see people from near my hometown and yet I still have this tab for a city that’s 3000 miles away from me. So I will be deleting my account and switching to another platform because I have tried every solution, logging out and back in, account deletion, leaving the city, and not one of those have been successful. Fix your app, especially something as fundamental and basic as someone’s actual location, this is a dating app after all so that part is pretty important.
Bots
Last 10 matches were fake profiles
Crashing app
The app keep crashing every time I press on it. It takes me right back to the home screen. Tinder need to fix it.
Horrible all around
Over priced, taking away features (loops), won’t review my verification
Political preference
Not allowing ppl specifically women able to see political affiliation anymore is not ok in this political climate. It’s helping your bottom line for matches but it’s a safety concern for women. Making women match with men who voted against our HUMAN rights and don’t respect women to make your app seem more successful is shameful. Bring back the political preference. Dating is scary enough for women, now we have to gamble if they believe we have rights and beyond that.
Support is useless
Decided to try a month of Tinder Gold, but if I tried to use the Rewind feature, I’d get prompted to upgrade my subscription to Gold. Reached out to support, and the only solution they offered was to delete and reinstall the app. Since I’m not 90, I already knew to try this, and it didn’t work. Their final email said “We are unable to provide any additional support” and they refused to refund the subscription fee.
Match Group Bans Innocent Users With No Explanation Across All Apps
Banned without warning or explanation, just like their sister app Hinge. Match Group runs a monopoly on dating apps and operates with zero accountability - one false report from a vindictive user and your account is gone permanently across all their platforms. No transparency, no appeal process that actually works, no explanation of what you allegedly did. They collect your money, collect your data, and can remove you at any time with no recourse. Stay away from any Match Group app if you value your time and money.
Bad
This is not a good place for someone my age and location to meet someone. Most women are almost 100 miles away and the ones who are close don’t ever respond or are not really in the country. Sad that this is so difficult.
Sucks
It sucks really bad
Don’t buy Gold or Premium
Tinder is the worst dating app.
Deleting matches
Literally everyday all of my matches get deleted and now my pictures are too.
Forced AI and Biometrics
Forced AI and Biometrics
Tinder dating app: date and chat
Cancel my subscription
Scam
The goal of the app is to make money, not help you find whatever you’re looking for on here, and with countless bots, it’s not worth it anymore.
Give me a reason to justify this Star
One star is far too many for such a peculiar app, which I funnel more money into, via ads, than anything this app has ever reciprocated, even in offering, to me. The algorithm values the longevity of itself and its revenue streams far ahead of the happiness and personal successes of its actual users. Unfortunately, nothing is free
Not worth it
If you want to actually get matches, you have to pay an arm and a leg. I haven’t even had the chance to meet a girl in person because they dont answer whenever i DO match with someone. Its kid of ridiculous that the premium versions are like $18 a week. thats obsurd. This app is a waste of time and space on your qhone.
Banning Users
After having tinder for a bit you see quite a slew of people on there. Some are basically naked, some are racist, some are homophobic, and some are normal people! Being one of those normal people, I was shocked to see I was banned not only from hinge this morning, but that the ban is CROSS platform! These apps have a faulty system as they express no more than “Violating terms of service” when banning you. After placing an appeal to try to find out what I did, and what I needed to change, they rejected the appeal and STILL wouldn’t tell me what was done. After searching on the internet for a while I found this happens to A LOT of people, getting banned for inherently nothing & not being notified. These apps need to step up their system for checking reports, and actual “flagged” content. I would NOT recommend either of these dating apps to anybody as their features aren’t up to every users standards.
Waste time
Don’t ever get it, not a dating is just an app that will just eat your money and doesn’t give you any results back
Suspended account
Told me I had another person on my account and suspended me it was just my account after seeing someone share an account with their partner which seems weird if I got suspended I am not happy and they haven’t fixed the problem so now I have to wait 6 months not worth it if you get suspended for nothing 💀✨ if anyone can explain or give me an update
Still confused
Got banned for I’m not even sure what and when I ask for answers they don’t tell me all I get is I violated terms of service agreement, but no warning? Just straight banned for life??
Random bans for no reason
Used tinder for a few years, never had any success. The first, only and last time I ever purchased a week of tinder gold, the next day I logged in and then was banned, I appealed the decision, gave no reasoning or any proof of a ban and now will no longer allow me to create a profile using my cell, email or apple account
Banned
App was great until someone decided to report my account (also haven’t used the app in months) for something I didn’t do tried appealing it and was denied now I’m banned for life and there’s nothing they can do
Immoral Company
took my money banned from their platforms
+ 27 more in the clipboard copy
Sentiment summary
77%
Positive (4-5★)
7%
Neutral (3★)
16%
Negative (1-2★)
