Review Insights · App Store
YouTube
Google · 47,071,271 ratings · ★ 4.7
4.7
★★★★★
47,071,271 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"youtube"
19 negative reviews mention this · 35% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
2
"video"
17 negative reviews mention this · 31% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
3
"videos"
10 negative reviews mention this · 18% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
4
"every"
10 negative reviews mention this · 18% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
5
"watch"
9 negative reviews mention this · 16% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
6
"click"
6 negative reviews mention this · 11% of all complaints
★★★★★ "dumb features. Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the backgro…" - NotArtho
7
"premium"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Poor. How do I pay for premium and still deal with ads inbetween ,you’re ripping your subscribers" - Ada 0004
8
"skip"
6 negative reviews mention this · 11% of all complaints
★★★★★ "Unstoppable Adds. I understand why adds are a thing, however how adds are working now is making the app unusable. I cannot continue a video due to“skip button” not popping up after an add. Only way to continue is to close out the video and start it again." - Sparton1001
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
dumb features
Not only do you guys treat your creators horrible but you guys come up with the dumbest features I’ve ever seen on an iPhone or android app please fix the playback feature to where I can stop videos from automatically playing in the background while I am scrolling on the app if I don’t tap on the video or click on the video that means I don’t wanna watch it. It doesn’t mean I wanna automatically watch it in the background I don’t know who thought that was a good idea, but it’s just dumb and I wish I knew how to disable it, but I literally went to help and policies under settings and it told me to go to this playback section and under general and it wasn’t even there so your own instructions didn’t work. Then when I try to look it up on YouTube or Safari, I get videos that are 2 to 4 years old and it didn’t help whatsoever, also charging people $15 a month just to not watch a whole movie worth of ads is just a straight up rip off.
The functionality of this app needs fixed. My algorithm is so bad on YouTube that the minute I search for a video that I wanna watch all I see is topics related to that video every time I refresh the page after the fact. just because I search for something doesn’t mean I want it all in my algorithm. the “new to you” tab needs fixed every time I try to refresh the page when using that tab it automatically takes me back to all videos tab and I wish it didn’t do that.
The functionality of this app needs fixed. My algorithm is so bad on YouTube that the minute I search for a video that I wanna watch all I see is topics related to that video every time I refresh the page after the fact. just because I search for something doesn’t mean I want it all in my algorithm. the “new to you” tab needs fixed every time I try to refresh the page when using that tab it automatically takes me back to all videos tab and I wish it didn’t do that.
Ads
I am wondering if it is possible for you to jam even more ads to ruin my experience with you tube to the greatest extent possible? I only use you tube as a last resort
Terrible company
They do not monitor anything themselves it’s all AI now. Auto reject appeals and never let you talk to a human. Horrific company that should have new owners.
Poor
How do I pay for premium and still deal with ads inbetween ,you’re ripping your subscribers
YouTube
A lot of advertising ..
Ads with premium
Whats the point of YouTube premium when im still getting countless ads
Ads
Nonstop ads
Horrible
Too many commercials now.
Not even worth using this app anymore.
Not even worth using this app anymore.
Wtf YouTube
How the …. Am I supposed to connect my damn phone to my tv now when that damn square that I use to click on the connect them through is missing!????? Don’t tell me you all have downgraded like an awful company likes to do all the time please don’t tell me this is what ….ing happened?!!? Wtf YouTube…
Ads
The constant ads ruin my day
Unstoppable Adds
I understand why adds are a thing, however how adds are working now is making the app unusable. I cannot continue a video due to“skip button” not popping up after an add. Only way to continue is to close out the video and start it again.
Frustrating Political Ads
Youtube is an entertaining platform and as per their description is for videos, music and Live streams. Even though such a big corporation tries to have an impact on Armenian political life. The most frustrating part is that i am blocking those channels and reporting them, however the platform ignores it and continues to show the same ads to me.
Nothing but ads.
New scrolling video ads have been added in that take up the entire screen! I’m scrolling videos to see whats new and a video ad starts playing. They used to be static images which were fine but now they are popup ads that you have to close out of. Then you click a video to watch and surprise the traditional ads are there before the video.
Uninstalling, absolute garbage.
Uninstalling, absolute garbage.
Disappointed/Furious
This app went from a simple video streaming site to a full on nonstop ad hub. Consistently blasting ads onto our screen to the point to where we’ll pay more than 20 dollars a month for premium service so you can stop annoying us with nonstop consumerism. Whoever is making the calls for this app should be fired. I speak for all the public when I say we are sick and tired it. Thanks for completely ruining a great thing we’ve enjoyed for many years.
Ads Changing orientation
Every single add forces me to click out and change my orientation back.
Adds
Why do I have to click 3 times to skip and add is so unnecessary to have “skip then click 3 dots then click dismiss” our world will turn into advertising slop if we continue like this
Please stop auto playing when i return to the app
Ah yes. I love that just opening the app with an old video still open either blares the audio to everyone around me and/or steals audio context
Ad's are SO ANNOYING
YouTube will interrupt your video every 5min with ads. I've timed it. It's every single 5min.... if there's anyone who knows how to ruin someone's joyful night, it's the execs at YouTube... typical jew behavior...
Too many ads
Barely useable anymore. Constantly bombarded with ads. Will absolutely not be paying for ad-free so I’ll probably just delete it soon.
As Cheng
I don’t mind ads but there is way too many… not everyone can afford the premium YouTube… because of the ads now I listen to music in other plataforms
Awful ads
What is the need for an add every 30-60seconds. On top of that it leaves the ad sitting in the screen until you click dismiss after you have already clicked skip
“Verify that your not a bot”
Stop, I’m literally logged in, and you still say it, you ask log in to verify you’re not a bot, I AM. Incognito is literally unusable, I don’t want to affect what is on my account and I don’t want inappropriate stuff if there is a YouTube link, really.. test your stupid stuff! It’s really annoying. Plus, ITS EVEN ON GUEST! Dude to protect the community.. it’s not even doing anything, bots use accounts and do inappropriate links.. now how do I know to trust a video link or something there is no ways. I’m not removing all my history on my real account. Also, the amount of long ads on tv! It’s so bad on my upstairs tv. I might quit. Commenting this on yt account bc they never read reviews maybe
Glitches all the time
Not recommended
Overcharges for basic features like a queue!
Monopoly that needs competing. They charge an extra $5 per mo just to queue videos to play next. Lame.
Please fix Auto-Rotate bug
Hello, I’m using iPhone 17 Pro Max and experiencing a persistent bug. The Youtube app doesn’t auto-rotate videos when the phone is tilted, even though “Portrait Orientation lock” is OFF in iOS settings. I’m forced to manually tap the rotation/landscape icon for every video. Please optimize or fix this bug for the latest iOS version!
So good!!
I watch all of these videos every day and I love it so much I can’t wait to see videos and music.
Not working
I don’t know what’s going on, but for some reason, I can’t watch any videos no more keeps on saying not available
Ads
Ad hell
So many ads
Tired of seeing advertisements for stuff I wont buy
Chromecast button gone
Why did they remove the cast button in the top right to connect to my tv. Terrible design.
if i could give it a 0 i would
the ads. SO MUCH ADS. u skip-able, minute long ads in the beginning of the video, middle, and end. how greedy are you ??????? not to mention, the ads are ai generated and very suggestive. i dont think anyone wants to see a half naked anime girl while watching food theory. pleasssseeee mod the ads and reduce it to either the end or beginning of the video. i’m sick of it, and i’m sure I can speak on behalf of everyone, stop with the excessive ads.
Too many commercials
Too many commercials, just like everyone else now.
ADS ADS MORE ADS!
Hey guys was mandatory ads before and during a YouTube video not enough? Now we have new and improved ADS that COVER YOUR SCREEN DURING A YOUTUBE VIDEO. Absolute garbage and ruins my experience. 1 star for the disgustingly insatiable corporate greed.
Too many ads oh my God, you’re bombing us
All these ads are ridiculous. Ridiculous. I wish you had. Competition.
Forcing ads to stay
It’s been multiple months now that not only do I have to tediously minimize/exit from just about every video I’m watching just to get rid of ads that clearly are purposely being forced on my screen and won’t allow me to exit or skip unless I do extra steps to restart and close and minimize and close and minimize and now I can’t even select the skip when I do that- unless I completely close the app or video- it forcefully doesn’t allow me to skip the ads while I’m in the middle of watching anything which is complete garbage and for the amount of stuff you guys let slide and dictate what can and can’t be done or posted and for the big corporation company that you are- such a total disappointment and disbelief that you would let stuff like this continue to happen- you should be ashamed of yourselves. Get your app working correctly like it’s supposed to.
Ads galore
I redownloaded this and goodness the amount of degenerate ads for gambling are insane. Now you manually have to get rid of the add afterwards ON TOP OF WATCHING 2 ADS. Huge garbage
Won’t play
I can watch YouTube videos through Google but not the app 😡
They remove the cast button
Why doesn’t YouTube remove the cast button on their latest update? Wasn’t hurting anyone.
Too many ads
Too many ads
Wtf Is the new ui
The new ui is horrible. Mostly because it prominently shows “Ai summary” under every video. Also you put too many ads. Sucks
Kick rocks.
I’m tired of AI being pushed down our throats. I’m not uploading my government ID to watch YouTube, I’m not taking a fkn selfie, for some AI trash to review, that gets uploaded and stored who knows where, to watch YouTube. I’m SICK TO DEATH of these corps pushing their AI trash at every single turn. It’s *trash*.
Version 21.48.4
Version 21.18.4 made it impossible to save a video to any but the 5 most recent playlists I've saved videos to. This means I'm stuck with having no playlist options but the same 5 most recently saved to 😩
awful, wouldnt recommend
copyright strikes are easily exploited and youtubes review and moderation is all ai even though they claim its real it is very obvious lies, if there was another app like youtube without any of this bs it would have triple the popularity, someone hop on this
Gave up because of ads
It’s too bad because the amount of content is valuable, but the ads are unbearable. The volume of gambling ads and hims ads are mind blowing. It’s like watching infomercials. Nothing like watching a bbc documentary on penguins or the titanic and getting interrupted by a mistplay ad. I’d rather watch the recycling 90s content on Tubi.
Freezing ads & ai adult bots
The ads keep freezing so I have to close the video and open it again just to watch 2 ads again wth. Also tired of scrolling through shorts and seeing AI adult bots ! Wth !! How are those not against terms and services ??
Adds. I’m peaceful songs
It is most annoying to put on a peaceful song for sleeping to have an add that blares right in the middle!
Add
There is too much adds when I play any video..... thats very much interupting and disgusting
Problème de regarder une video
Je ne peux pas regarder une vidéo jusqu’à la fin
Bad
Even after 2 updates the app still crashes and always has something wrong with the videos long form and short.
What a joke.
Youtube premium was raised to $20/month not too long ago, and i feel the need to express how stupid that is considering not a single soul uses any other perks other than the ad-free experience. If youtube could just create a separate subscription that only gives you the ad-free benefits and downloads that would be amazing, but of course that will probably never happen.
+ 5 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)
