Review Insights · App Store
DOWN: The Casual Dating App
Down App, Inc. · 122,986 ratings · ★ 4.3
4.3
★★★★★
122,986 ratings
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Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"distance"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Worst Paywalls. I have to pay to reduce the distance below 180 mile range? They try to nickel and dime you every moment they can. Just use one of the OG apps. Trust." - Just Another Adult
2
"every"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Worst Paywalls. I have to pay to reduce the distance below 180 mile range? They try to nickel and dime you every moment they can. Just use one of the OG apps. Trust." - Just Another Adult
3
"trash"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
4
"doesn"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
5
"matches"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
6
"match"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
7
"waste"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
8
"anything"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Trash App that Doesn’t Work. It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything." - TheyChangedMyName
9
"miles"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Distance is broken. I really want to enjoy this app, but the distance setting is completely broken. You can only select 3 options, less than 60 miles, less than 120 miles, and less than 180 miles. I keep it set on less than 60, but constantly get shown and mat…" - Kenneth.Victory
10
"profiles"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Distance is broken. I really want to enjoy this app, but the distance setting is completely broken. You can only select 3 options, less than 60 miles, less than 120 miles, and less than 180 miles. I keep it set on less than 60, but constantly get shown and mat…" - Kenneth.Victory
11
"away"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Distance is broken. I really want to enjoy this app, but the distance setting is completely broken. You can only select 3 options, less than 60 miles, less than 120 miles, and less than 180 miles. I keep it set on less than 60, but constantly get shown and mat…" - Kenneth.Victory
12
"people"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Distance is broken. I really want to enjoy this app, but the distance setting is completely broken. You can only select 3 options, less than 60 miles, less than 120 miles, and less than 180 miles. I keep it set on less than 60, but constantly get shown and mat…" - Kenneth.Victory
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash App that Doesn’t Work
It’s a garbage app. I can’t see matches. It says there are messages that I can’t see. I unmatched someone and they are still showing in my match list. This app is a waste of time and energy. Definitely don’t pay for anything.
Distance is broken
I really want to enjoy this app, but the distance setting is completely broken. You can only select 3 options, less than 60 miles, less than 120 miles, and less than 180 miles. I keep it set on less than 60, but constantly get shown and match with profiles 150+ miles away. I have the option to show people further away turned off, but it doesn’t matter. It makes browsing really frustrating, I constantly have to jump back and forth between maps and the app to figure out how far away people are when browsing. In addition, it only says the town name and not the state for matches. As someone who lives within 45 miles of 4 states, that all have towns with the same name, and combined with the broken distance issue, I can’t tell if someone is 10 miles away in PA or 110 miles away in Maryland. I kinda feel like I wasted my money on the premium option, because it makes the app near unusable sometimes.
Pretty pathetic
Honestly lots of things are pathetic about this app. For starters them having a bunch of bot reviews to bury anything negative and second the fact that you can’t use the app at all without paying. You can’t even see who liked you without paying and there is absolutely no way it’s worth it to pay for this trash. Also the app seems to be filled with fake profiles. Really disgusting behavior by the creators. Should honestly be ashamed.
Came back to try again: deleted my account hours later.
*edit to help reply to the developer: it isn’t just the likes or your visitors that make me feel this way, within a day of having my account back I did not get a single message from anyone other than the assistant - I could NOT message anyone unless I paid for it. * I originally downloaded down after the loss of a relationship, after a bad experience I deleted the first time. Today I decided to try again and I found out the app that is nowhere near as user-friendly as it was. You cannot see like your profile anymore unless you pay for it when it used to be a free feature. I had the account for 3 hours and found it not only a waste of time due to this but disappointing after the app WAS great about seven months ago.
Awful for dudes. Useless filters.
Paid for VIP and boost. I know the developer is going to paste the same “Go to the nearby tab..” copypasta garbage, but this app is worthless as guy and a swindle.
The geolocation filters are horrendous. The smallest you can select is 60 miles, and even then you get 200 miles+. I’m in freaking Washington DC, don’t tell me the closest person is 3 hours away in Pennsylvania.
The other filters are nonexistent. You can filter by “straight” and “LA” or “NY”.
Of course you can’t filter on / out things like “serious”, and for an app that sells itself on the casual, it’s amazing how many profiles are women looking to get married or “find their forever person”.
Yet another app designed to convert men’s actual currency into women’s currency of attention, where all incentives are for you to NOT find a match.
Guys, I know it’s tempting but as a male, these apps are trash. It’s all fake profiles, “professionals”, and girls selling their OF. Any real woman on here is probably getting 10000:1 attention and you aren’t getting through, no matter what you pay.
Go out to a bar or something, you’ll have much better luck for the same money.
The geolocation filters are horrendous. The smallest you can select is 60 miles, and even then you get 200 miles+. I’m in freaking Washington DC, don’t tell me the closest person is 3 hours away in Pennsylvania.
The other filters are nonexistent. You can filter by “straight” and “LA” or “NY”.
Of course you can’t filter on / out things like “serious”, and for an app that sells itself on the casual, it’s amazing how many profiles are women looking to get married or “find their forever person”.
Yet another app designed to convert men’s actual currency into women’s currency of attention, where all incentives are for you to NOT find a match.
Guys, I know it’s tempting but as a male, these apps are trash. It’s all fake profiles, “professionals”, and girls selling their OF. Any real woman on here is probably getting 10000:1 attention and you aren’t getting through, no matter what you pay.
Go out to a bar or something, you’ll have much better luck for the same money.
Why do I have to pay
Why do I have to pay just to see who like me at least give me like one message or see who view me
asks to take a selfie
asks to take selfie, deleted the app
It’s not real.
It doesn’t matter what you set your distance at. It’ll give potential matches from all over. Or what age range. It’s just fake pictures of hookers in Vegas.
The worst app
Very Bad
Waste of time and money
Don't download or buy anything from this app it sucks ,before i paid for it it showed lot of people near me l 3 to 5 miles away . once i paid every person to date or like was at least 100 miles away or more.NOT WORTH IT
Worst Paywalls
I have to pay to reduce the distance below 180 mile range? They try to nickel and dime you every moment they can. Just use one of the OG apps. Trust.
Bugs out
I just am very disappointed by down because this isn’t the first time or has happened to me.. I literally will be using it and get alotlikes andwhile i’m looking through my likes down just automatically deleted every single one and i’m talking about 200 plus likes and my text messages aren’t working to people I’ve tried deleting the app 3 times tried deactivating my account and resetting my phone twice.. don’t know but I’ve tried to contact support 5 times and got nothing
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)